617 Colorado Street, Austin, TX 78701, United States of America
#85 of 209 hotels in Austin
Guests' ChoiceBased on 213 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
8.3
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kendra
United States of AmericaHaving to pay for breakfast to have coffee and not being able to call the hotel to speak to someone there.
The rooms. The decor. The friendly staff.
Stayed in May 2024
Reviewed: May 8, 2024
J
United States of Americaimpersonal checkin lack of human interaction
convenient and clean
Stayed in May 2024
Reviewed: May 6, 2024
Emily
United States of AmericaWish the rooms were a little bit bigger, but you get what you pay for and it met our needs. Also wish there was a service elevator. Saw so many hotel service staff waiting and waiting for an elevator.
The food was amazing, the staff was great, the decor was fun, and loved how the ipad controlled everything in the room.
Stayed in April 2024
Reviewed: May 6, 2024
Tracey
United KingdomThe hairdryer kept blowing the electrics in the room.
The location was perfect, modern, comfortable rooms, friendly staff, decent bar, and an amazing smell in the lobby!
Stayed in May 2024
Reviewed: May 5, 2024
Kelly
United States of AmericaSelf-check in? Sorry… I paid you to do that for me … not cool. Key lock to open room door jammed easily and difficult to open. Also was missing toilet paper in the bathroom.
Nice pool area, clean bathrooms
Stayed in May 2024
Reviewed: May 3, 2024
Deanna
United States of AmericaI loved the set up the design. It was truly a unique experience at your hotel.
Stayed in April 2024
Reviewed: April 25, 2024
Charles
United States of AmericaBed direction. Hard to navigate getting out of bed for the person next to the window
Clean and fresh
Stayed in March 2024
Reviewed: April 24, 2024
Rhonda
United States of AmericaLack of parking. Having to pay $43 to park across the street in the garage took away from the experience.
The staff was amazing
Stayed in April 2024
Reviewed: April 22, 2024
Amy
United States of AmericaPerfect location, hip concept, friendly/happy staff and bright decor. European feel. Fun rooftop. Rooms are small but were perfect for our needs.
Stayed in April 2024
Reviewed: April 19, 2024
John
United States of AmericaGym was too small. Didn’t love breakfast
It’s clean, fun and a great value for Austin
Stayed in April 2024
Reviewed: April 15, 2024
Zoe
United States of Americabreakfast was mediocre and over priced. pool closed too early.
interesting building- freindly staff, great location. We had a wonderful time veiwing the eclipse from the rooftop pool,
Stayed in April 2024
Reviewed: April 14, 2024
Farhad
AzerbaijanThey clean rooms every 3 days. They would not enter your room to make bed even. To change towels, you need to tell. This is very strange and have not seen anything like this before. They are also hi- tech with ipads controlling everything. Major problem, wifi network went down for a day and all smart things stopped working. So, if you are not into smart, iPad controlled room, this might be inconvenient.
Hotel was stylish, causy and giving vibes of new and modern design. Location is good if you want to be in downtown and close to all famous places.
Stayed in April 2024
Reviewed: April 12, 2024
Gordon
United KingdomRoom safe non-functional
Clean, modern, fit for purpose.
Stayed in April 2024
Reviewed: April 11, 2024
Steven
United States of AmericaRoom could have been larger
NA
Stayed in April 2024
Reviewed: April 11, 2024
Mark
United KingdomSmall, very comfortable room. Just a few minutes walk away from the bars on 6th Street
Stayed in April 2024
Reviewed: April 11, 2024
Rebecca
United States of AmericaPool and bar closed very early.
Super clean and great vibe
Stayed in April 2024
Reviewed: April 10, 2024
Bruce
United States of Americathe rooms are a bit small, but as a solo traveler I didn't mind. I would need to be much more specific in the type of room if I was traveling with a partner or family.
I enjoyed the location and it has a great attitude / ambiance. Nice hotel.
Stayed in April 2024
Reviewed: April 10, 2024
Margaret
United States of AmericaThe room was a little noisy. The weight pulley machine in the fitness room was broken and the room smelled like bacon in the morning. Would have been nice to have some complimentary coffee. Couldn't cast my content to the TV. Channels were limited.
The room was well organized. Was a bit small and you couldn't tilt TV towards the chair etc.
Stayed in April 2024
Reviewed: April 9, 2024
Hmhtx
United States of AmericaNothing in particular. If looking for spacious room, try elsewhere (why stay in your hotel room when you're in Austin?)
In town for concert at ACL Live at Moody Theater, 10-min walk from hotel. Easy access on foot to myriad of restaurants and music venues. Rate hard to beat for hotel in downtown Austin. Only catch being small room (150m2), but well appointed, new, comfy. Choice of street- vs courtyard-facing room.
Stayed in April 2024
Reviewed: April 9, 2024
Elaine
CanadaRoad noise especially the pot hole cover. The king bed is tricky for 2nd person to get out. No luggage carts(we were given a food cart to use).
The rooms were very well laid out. Small but had everything. The rooftop pool and lounge were very nice. Shower was quite elegant , good cleaning products. So modern and clean.
Stayed in April 2024
Reviewed: April 9, 2024
David
United States of AmericaIt was my second stay at Citizen M, so I knew the rooms were very small, but this stay confirmed that the rooms are small! Comfy bed. A great place for a single person. With more than one, consider the size of the room before booking.
Great location. Comfortable public areas. Decent bar. Pleasant staff. Only decently priced downtown hotel for the eclipse.
Stayed in April 2024
Reviewed: April 7, 2024
Michelle
United States of AmericaI did not like the parking situation.
Stayed in April 2024
Reviewed: April 7, 2024
Trina
United States of AmericaSelf check in…
Great location. Comfy rooms, bed and pillows 🙂
Stayed in April 2024
Reviewed: April 6, 2024
Cheryl
United States of AmericaIt’s cutting edge ambience.
Stayed in April 2024
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