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  5. Reviews of citizenM Boston North Station

Reviews of citizenM Boston North Station This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

70 Causeway Street, West End, Boston, MA 02114, United States of America

#15 of 93 hotels in Boston

Guests' Choice

Review Score

Based on 3043 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Vegetables must be added to the breakfast menu. The bed is too high.

    Location

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ventilation system, i couldn’t turn it off

    Amazing location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Very Cool experience!
    • Leisure trip
    • Couple
    • King Room - Downtown View
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the room and the lighting!

    Stayed in February 2024

  • Reviewed: May 6, 2024

    8.0
    Staying in Citizen M's around the world, never been disappointed
    • Leisure trip
    • Family with young children
    • King Room - Downtown View
    • Stayed 1 night

    The floor signage was a bit weird, it might be the building though as it's popped on top of existing buildings!

    The convenience in North Station, the bed is very comfy. Great common area. The breakfast was also really good.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Fantastic!
    • Leisure trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 6 nights
    • Submitted from a mobile device

    Fantastic location and amazing few of the city! It’s close to all historical landmarks and food destinations.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Good location and a cool view
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had an early arrival of a flight. We thought maybe we could check in early but that was not option.

    Me and my husband stayed here for one night for a quick stop in Boston on our way to VT. This location was perfect for trying to fit in some Boston tourist things before leaving. The room was just the right size for our short stay and the bed was comfortable. We came back in the middle of the day to take a nap and the night shade blocked out all the light. We got a good 3 hour nap in! It was amazing! We also appreciated the chill lobby atmosphere while we waited to check into our room. And the staff were so kind. We also checked out but had a few hours after check out to do a few more things in the city but didn't want to take our luggage. They let us keep it there in a storage space. I would highly recommend this place if you need a good place to get on and off the subway and to hit up some touristy Boston things. Our room also had a cool view of the city and surprisingly the city noise was to a minimum. We slept really good.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Chill and relax
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a complaint, but i do hope they have a bench

    Location is good. Nice view from the room even im only on 5th floor. Nice stuff for the direction and suggestion. Clean room. I do hope they have the little bench like washington dc citizen m. Easy to control everything. And it’s better to provide a cup by the basin. But the stuff did give me one when i ask for a cup of ice.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Thanks to all the staff for our amazing stay in Boston.
    • Leisure trip
    • Couple
    • King Room - Downtown View
    • Stayed 3 nights

    Little bit noisy because close to TD Arena ,

    We are globetrotters, we like the adventure and culinary experience, which is why we would appreciate a varied and healthy breakfast, as for the location, simply the best in town.We will definitely come back.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Great for a short stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No power points close to the bed.

    Great location, felt clean and good facilities.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The Pillows were really good for watching TV but for sleeping for ne there to thick. There were 4 pillows on the bed I think there should of been a choice of a thickness. The thick and fluffy pillows gave me a stiff neck. Every was really Good, I'll be Back.

    Everything was GREAT

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Use citizenM whenever there is one.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is nothing you can say negative about this place.

    CitizenM is always and worldwide a great place to stay!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Enjoyable Stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning staff walking into the room 09:20 when wife and I were getting dressed. Not much privacy with the toilet/shower as glass door doesn't close properly.

    Rooms clean, staff friendly, pleasant atmosphere and quiet. The control panel using the iPad for the lighting, entertainment, curtains and blinds is a very good feature. The city view from the room was beautiful. The convenience of the location being so central.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Very close to everything
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Schedule Cleaning of the room(3rd day)

    Proximity to everything (arena,shops,parks and restaurants)

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    This will be my go to Boston hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wish that parking was explained to us prior to arrival. Although it was close, it was not clear that you could park there for the hotel.

    The location was great. Next to TD. The electronics in the room were so modern. The big window.

    Stayed in March 2024

  • Reviewed: April 27, 2024

    9.0
    it is convenient ant comfortable
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no drinks in room

    the window view is terrific

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is very nice, with a great view, but quite small. The location at TD Garden and North Station near Logan Airport is exceptional.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    It was more than I expected and I will be back !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I wish there were options for larger rooms/ suites.

    Better than the photos !

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Great centrally located hotel to TD Garden & North Station. A MUST STAY for all!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about at all!

    The property was unique and very eclectic from the moment you walk into the property there’s so much art and design to entering your room to immaculate cleanliness, this is a top notch property !

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Will definitely come back again ! The stay was great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was very nice and quiet , the tablet connection add on to the tv was very great

    Stayed in February 2024

  • Reviewed: April 23, 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Coffee maker in the room

    Breakfast was great, location is great

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Stellar stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I just love this hotel. I love the concept of checking yourself in/out! The staff is so friendly and helpful. The rooms are so cozy and comfortable. We so enjoyed the breakfast each morning. We will be back

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    I loved staying here - it was so convienient to get to other places, it had amazing breakfast and a bar + just a great g
    • Leisure trip
    • Solo traveler
    • King Room - Downtown View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It was modern, chic, fun, great position and great room with a view!

    Stayed in February 2024

  • Reviewed: April 21, 2024

    10
    I’ll go back FOR SURE!
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing Place!!!! The food, the lobby, the drinks!!!

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Very enjoyable place to stay in Boston, I would definitely recommend it !
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    I had a bit of trouble finding the entrance at my arrival, and, even though the buffet formula for breakfast was of good quality, I would have liked a less expensive breakfast option with a more limited selection of products.

    The location is perfect to visit Boston, either by foot or through public transportation with the green and orange metro lines just next to the hotel. The room was very nice and modern, with a beautiful view on the bridge crossing Charles river to Bunker Hill memorial. The hotel lobby and shared spaces are also very comfortable and enjoyable.

    Stayed in April 2024

Showing 1 - 25

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