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  5. Reviews of citizenM Miami Brickell

Reviews of citizenM Miami Brickell This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 SE 10 Street, Brickell, Miami, FL 33130, United States of America

#11 of 200 hotels in Miami

Guests' Choice

Review Score

Based on 1500 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was poor. They had like from the eggs only scrambled eggs. And they weren’t so delicious. It was other stuffs to eat but they weren’t so good. Only what was good is the orange juice and salmon.

    The location was great. Everything was close. A lot of good restaurants around the Hotel. The staff was very nice and friendly.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, the decor in the building is very nice and modern. The staff are super friendly and helpful👍🏼

    Stayed in April 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, attention of staff is great maybe size of the room was not ideal but is effective for what you pay

    Stayed in April 2024

  • Reviewed: May 5, 2024

    10
    Would visit again!! Great stay by and bar tender recommended the BEST restaurant in Little Havana!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is WAY smaller than what you can expect. Smaller than a cruise room. The big window helps. You just have to know the rooms are like being in a van.... then you're ready for it and the atmosphere is fun!!!!!

    So close to everything

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows, not that comfortable.

    Superb location in the center. Excellent breakfast.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s only one staff member amongst the automatic check in/check-out counters that assists everyone with everything, can be a bit of a waiting time if there’s many guests at the same time.

    Amazing location, stylish facilities

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved the self check in process. The food was really good and the staff was amazing!

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Would stay again !
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Interesting concept, everything you need, great bed

    Stayed in March 2024

  • Reviewed: April 25, 2024

    8.0
    Cool hotel with good facilities in the heart of Brickell
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were rock hard!!!! And the bed room was not cleaned after the first night.

    Good location and nice lounge

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Great location
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Overall great staff, location and comfortable bed. Really enjoyed the many options for coworking. Wish the rooms were a
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is very small.

    The many coworking spaces and the pool.

    Stayed in March 2024

  • Reviewed: April 24, 2024

    10
    Would Deff stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud at night but it’s downtown

    Awesome staff and location!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location ,location

    Excellent location,excellent staff very friendly,they called themselves ambassadors lol.nice positive atmosphere .tbh rooms are little small other than that everything was 👍

    Stayed in March 2024

  • Reviewed: April 13, 2024

    8.0
    Brilliant for young travellers less so for an older business person.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is for the young crowd as the room is so so small there's absolutely no space what so ever.

    Everything in place that you need. Good cafe and reception area to work. Excellent concept.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    8.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    You guys rock !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    the room felt a bit pod like and small but was super comfortable and has high end facilities. with two people in the room trying to shower/unpack it was a little awkward but we were really there to go out. The pool could do with a little TLC and nicer beach towels

    Loved the location. Sat having coffee on the balcony over looking Brickell - great vibes. Great coffee. Everyone was so friendly and helpful at the hotel. I loved the lobby area with the bar/breakfast area. Loved having black out blinds in the room for night time. I had just got off a long haul flight so that was great.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    did not realize there was no parking

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Ok
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows and the position of the bed for one person is perfect, for two is very very uncomfortable!

    Location, cleanliness, trendy, very good breakfast

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Hotel is in an Excellent location with bars and restaurants within walking distance
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was too hard for me but I’m sure others would find them comfortable

    Excellent location, staff was great!!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good location one night two night stays only size of room compact
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are compact and small and a bit on the high side for rates

    Location Ease of access Clean comfortable

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Amazing! 🤩 Beautiful 😍 Clean 🧼 and Relaxing 😎
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    **I absolutely did NOT like the dark hallways with the eerie red lighting and carpeting, it reminded me of the movie The Shining, and quite frankly doesn’t feel safe. Perhaps simple black or charcoal grey carpeting and more inviting photography and art on the walls and brighter lighting would make the hallways more appealing. The hallway decor doesn’t even match the beautiful & quirky decor and overall ambiance of the rest of hotel. The hallway decor is unsettling! -I really don’t like that they don’t have room service for food, not even late night snacks or drinks. A bit disappointing if you just want to relax in your room & eat. -The round flat mini refrigerator handle is a bit sharp and a bad design because you can’t really grip it, you have to pull it open with your finger in that weird metal hole with sharp edges. -Can the room keys come with a strap or a lanyard ? it’s so annoying to keep having to pull your key out of your wallet just to operate the elevator. I totally understand it’s for safety, but I wish there was a better way like a bracelet you could wear like what you get at a resort. - There is barely shelving space for your personal toiletries like shower gel, shampoo, bar soap, razor or washcloth in the shower. Personally I don’t like using the provided soap/shampoo (low-key paranoid/trust issues that they’ve been tampered with) so I use my own stuff. -I didn’t like that you can’t access apple iTunes in your room. Can you consider getting iTunes to access from ipad? -I wish the rooms had 2 heavy duty glass or heavy plastic cups in the room for mouthwash, and to hold make up brushes. -

    I absolutely absolutely love the decor!!!!! 😍😍😍such a beautifully decorated hotel and it feels chic, modern, fun and welcoming. I love that you can control the temperature, tv, window shades and lighting of the room from the iPad!!! So easy! The rooftop bar and views are gorgeous was a bit disappointed that the Bar wasn’t open while I was out there. I loved how clean the room was, the firm yet comfy bed, it felt so clean and safe!! The staff @ the bar were amazing! my drink blueberry bliss( I think that’s what it was called) was delicious! the Karaoke & cocktails were fun, and the checkin staff were super helpful especially Kevin and Justin.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Super convenient spot, even had a fridge, but if you will be going in and out a lot with a car might want to find a plac
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could def hear the club from across the street. It didn’t bother me but was quite loud. Parking and driving in that area is really terrible if you have a car.

    Lots of great places to eat!

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The safe in our room didn’t work and I had to ask three times over two days before someone came to look at it. Couldn’t fix it and we were left without a safe for the entire stay. Also two treadmills and two bikes could hardly be classified as a gym.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Great price
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy lobby

    Location is excellence

    Stayed in March 2024

Showing 1 - 25

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