Our room smelled like body oder. They didn't make our bed when cleaning our room (nothing was on the bed). The window screens were broken. The door to get into the hotel, which should have been locked, was not, and after telling the staff, they had still not attempted to fix it before we left. The bathroom either had black mold or was not cleaned (I paid for a shower at the loves gas station rather than showering at the hotel). The staff was not helpful when asking about ways to get around the town and parking fees that the town required.

It was in a good spot, right off the highway and easy to locate.

Stayed in May 2024

When I arrived the cover for the air conditioner was laying on the floor I called the desk and told them I would ut it back because it was late, then I had to reboot the TV box

Stayed in May 2024

Roaches, the elevator shakes and makes very load banging noises while moving. We could hear it in our room anytime someone used it. Needs updated. Water is warm at best never really gets hot.

The location was good

Stayed in April 2024

The elevator was too shaky. Took the stairs instead.

The room appeared to be clean.

Stayed in April 2024

Fire alarm constantly going off at all times of day/night. 11p, 12a, 1a, 2a, 3a & 4am. Honestly a deal breaker for me despite my room being comfortable. I did have to be moved to another room upon arrival as the tv didn't work, seemed like it was on its last. Overall, I doubt I'll be returning after my stay is over, fire alarm is just too much. You can't rest here, it's happening as I type this review

Stayed in March 2024

The fire alarm would go off at night 2 to 3 times Starting at 11:30 pm then 3:30 am or 4:30 am then 6:30 am or 6:30 am

Stayed in March 2024

1. There was no one at service desk. 2. They failed to inform me of breakfast and checkout times. 3. The comforter looked dirty. 4.The closet door was broken off the hinge. 5. TV had no cable signal. 6. Vent over heating system was broken. 7. Exhaust fan was filthy. 8. The bottle of shampoo was half empty and looked used.

Not enough coffee. No creamer available. Not enough breakfast choices.

Stayed in January 2024

The bed was hard and uncomfortable....my husband and I tossed and turned all night....bed was extremely firm

Night manager was very kind and helpful!

Stayed in November 2023

I think adding more breakfast items such as bagels, toast, and butter would be good.

TV stations, location, swimming pool

Stayed in August 2023

The facilities are old.

Stayed in June 2023

They were rude . They would not let us check in a little earlier. Hold it to make sure it was clean. It had grease all over micwave. It just wasn't as clean as the others we stand in

Were it was at was great

Stayed in May 2023

Room looked like someone had slept in one bed. Front desk did not answer the phone when we attempted to call

Lobby was clean and well lit.

Stayed in June 2023

Coffee cold and bad taste. Booked to save $ but was charged a 100 $cash deposit already more than what I was led to believe. After 75$booking and100 $cash room was double what I should have done to start with. My refund was to be returned today (3-4) days still no deposit back. You and the hotel have a good gimic to rip people off.

Stayed in May 2023

breakfast was not great.

room was clean

Stayed in May 2023

breakfast was a joke

Stayed in April 2023

The place clearly had some construction going on. Lots of things either cordoned off or out of order. It didn't cause any noise during my stay, but it was pretty unsightly for the price I paid. Needed to be about half of what I paid for what I got out of it.

The waffle station was a nice touch.

Stayed in April 2023

The elevator was not working so carrying up stuff 2 floors with 2 kids wasn't fun. We could hear the men next door so we had to turn on music to try to drown them out to sleep. The bed was really high for our 4 yr old.

The orange juice was out as was the milk. My husband got the last packet of oatmeal. There was no milk for cereal. My granddaughter did like her waffle. I ended up eating nothing and drinking water. Very disappointed as the Quality Inn we stayed in in Alabama was exceptional.

Stayed in March 2023

odor in lobby(damp rugs?) & corridors, sticky floor in lobby, breakfast area unkept & dirty tables. Our bathroom toilet didn’t flush right, water ran all night, tank obviously damaged, noise in parking lot outside at night, elevator buttons all sticky & dirty. We didn’t stay for breakfast. so disappointing. Men at desk checking people in just plain rude & abrupt.I’ll never stay here again.

location

Stayed in March 2023

No breakfast really, just a few muffins and stale cereal, they could drop the price a little for that reason, 80 a night was a bit much for breakfast like that, WI-FI wouldn't stay connected or wouldn't work at all, & the elevator is in serious need of an update

Room was clean

Stayed in March 2023

breakfast was bland. room was dark, there was hair in our tub/restroom.

Stayed in March 2023

We arrived at 9pm and air conditioning fan was blowing cold air into room and it took most of the night to warm the place up the temp outside was 22 degrees

Location decent facility for the value

Stayed in December 2022

The roaches

The staff

Stayed in September 2022

a racetrack is nearby and races went on till almost midnight and were able to hear the races going on from inside the room

conveniently located off I-75.

Stayed in October 2022

We had to wait an hour passed our check in time for our room. There was a lot of noises at night like people were moving furniture. Our tv did not work. One of our covers had stains on it.

The breakfast was decent and the the room was tidy

Stayed in October 2022