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  5. Reviews of Clarion Inn & Suites University Center

Reviews of Clarion Inn & Suites University Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1577 S. College Street, Auburn, AL 36832, United States of America

#22 of 22 hotels in Auburn

Guests' Choice

Review Score

Based on 326 hotel reviews

4.3

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.2

  • Location

    7.1

  • Facilities

    4.6

  • Staff

    6.8

  • Value for money

    5.1

  • Free WiFi

    5.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 25, 2023

    8.0
    Nice place to stay great price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needed small repairs

    Hot showers and comfy bed

    Stayed in October 2023

  • Reviewed: October 23, 2023

    1.0
    Gross, and the worst experience in my life at a hotel.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This place should not even be open, from doors to the rooms next to ours not being able to be locked or close. The bug spray on the floor for bed bugs and roaches. To the dead roaches in the air conditioner unit, the bugs on the curtains. The fact that the lobby is no running water in lobby or restrooms that worked in the lobby. To the fact there was not even vending machines working, if they were still there they were busted and broken. To the fact that bathroom we had had not been cleaned and the shampoo left in the shower had already been used. To the smell in the room and I can continue. I have photos to back up everything I’m saying and I know from talking to other guest we aren’t the only that complained about this stuff.

    Nothing

    Stayed in October 2023

  • Reviewed: October 10, 2023

    1.0
    Catfished by a hotel, it was NOT what was advertised
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room and bedding smelled like mold. No breakfast as advertised. Filthy empty pool. Staff couldn't provide a receipt on checkout, no ice or vending machine. Stained linens and towels, cheap toilet paper, scalded by shower when other rooms flushed the toilets

    Price, since everywhere else was double the rate or more. Location was right off the interstate. AC worked.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    1.0
    Disgusting. Was there 5 mins before canceling the rest of reservation and booking somewhere else
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The place was nasty

    Nothing. This place needs to be shut down

    Stayed in October 2023

  • Reviewed: October 2, 2023

    1.0
    Disgusting
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s disgusting and should be condemned

    Nothing

    Stayed in October 2023

  • Reviewed: September 18, 2023

    2.0
    Paid way too much for this room
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door to our room looked like someone broke in with a crowbar and hotel poorly fixed. Grounds we’re littered and unkept. Dresser in room was missing top drawer, no hair dryer.

    Staff

    Stayed in September 2023

  • Reviewed: September 8, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property as a whole. Was very dirty, pool wasnt in service, the location

    Absolutely nothing

    Stayed in September 2023

  • Reviewed: September 4, 2023

    2.0
    Not at all like the photos shown on website, will not stay here again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room has cracks in ceiling, bugs in bathroom, tv only had half a screen, the pool looked like it hadn’t had water in it for years, room had bad smell, sheets had holes in them, room wasn’t cleaned at all during our stay.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    1.0
    Disgusting and dangerous
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For the last year and a half I have been traveling for work and had the opportunity to stay in a lot of hotels. 85% of the time I don’t have much negative to say- with that said, here goes that 15% bad. The Clarion Inn and Suites in Auburn Alabama is 👎👎👎👎 The only, and I do mean ONLY positive thing I have to say is Kenny who assisted us when we checked in was very helpful,even though he put us in a double and we had a king “ suite” reserved. They were happy to move us as the base of the toilet was leaking water. So on to our king “ suite” and we were mortified… even worse than the double. Run down is an understatement. Broken mirrors, outlets that either didn’t work or were hanging out of the wall- stains on the sheets, disgusting carpets and don’t try and shift the furniture because every surface was sticky. The ceiling in the shower was falling in and for the cherry on top, the toilet wasn’t aligned with the toilet seat, not fun, and no towels ( which I didn’t discover until I got out of the shower) The outside of the building was very retro looking and probably cool in 1970 but now there is random furniture just thrown about here and there, shady people wandering around and an empty pool with too much overgrowth and leaves everywhere. This was the WORST motel I’ve ever stayed in PERIOD! Oh, and it was 200.00 a night. DO NOT STAY HERE!! Fingers crossed we don’t have bed bugs 😬

    Nothing

    Stayed in September 2023

  • Reviewed: September 3, 2023

    1.0
    Disgusting, dangerous
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For the last year and a half I have been traveling for work and had the opportunity to stay in a lot of hotels. 85% of the time I don’t have much negative to say- with that said, here goes that 15% bad. The Clarion Inn and Suites in Auburn Alabama is 👎👎👎👎 The only, and I do mean ONLY positive thing I have to say is Kenny who assisted us when we checked in was very helpful,even though he put us in a double and we had a king “ suite” reserved. They were happy to move us as the base of the toilet was leaking water. So on to our king “ suite” and we were mortified… even worse than the double. Run down is an understatement. Broken mirrors, outlets that either didn’t work or were hanging out of the wall- stains on the sheets, disgusting carpets and don’t try and shift the furniture because every surface was sticky. The ceiling in the shower was falling in and for the cherry on top, the toilet wasn’t aligned with the toilet seat, not fun, and no towels ( which I didn’t discover until I got out of the shower) The outside of the building was very retro looking and probably cool in 1970 but now there is random furniture just thrown about here and there, shady people wandering around and an empty pool with too much overgrowth and leaves everywhere. This was the WORST motel I’ve ever stayed in PERIOD! Oh, and it was 200.00 a night. DO NOT STAY HERE!! Fingers crossed we don’t have bed bugs 😬 I’m

    Nothing

    Stayed in September 2023

  • Reviewed: September 3, 2023

    1.0
    Never again
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The entire property is fall apart and nasty

    It was really dirty and old. Wouldn’t recommend bringing your family here.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    It was good enough.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights

    The carpet is very dirty. It needs to be replaced. The AC is a kind of leaking.

    location is good. The staff was good.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Dirty room and cockroaches everywhere

    Nothings

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed in the room wasn't comfortable the mattress felt like it was woren out had a big sink in it I was not satisfied and there was no microwave in the room either

    The staff was great

    Stayed in July 2023

  • Reviewed: August 7, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Room had unpleasant smell, furniture is very old and dirty. Shower did not work and internet did not work.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    2.0
    Stay elsewhere
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Musty odor, poorly latching front door, linens were stained, metal furniture handles corroded, clothes hanging rack rusted, poor tv picture quality, bathtub water valves leaking, shower valve barely working, shower ceiling had unfinished sheet rock, toilet door frame rusted, toilet door hinges rusted and stiff, paint on walls peeling. Grounds maintenance looked poor. Pool was almost empty with green water and clothes iron in it. Parking lot needed cleaning.

    The air conditioner was working

    Stayed in August 2023

  • Reviewed: August 6, 2023

    1.0
    Horrible experience!!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was basically empty other than filthy water and an iron. Some of the rooms we passed to get to our had trash everywhere and the ceiling falling in. Our room's ceiling was questionable, the sheets, comforters, and towels were stained. We actually went to Wal-mart and purchased sheets and blankets to use for the night, because we had no where else to go. Definitely do not recommend!!

    The location.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    2.0
    Poor and I had to stay just one day out of the 4 initially reserved
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pictures on the Internet did not reflect the state of the property and facilities in many regards. For example, the swimming pool is non-existent and is a mosquito breeder, the property is generally dirty and not maintained for cleanliness

    Stayed in July 2023

  • Reviewed: August 3, 2023

    1.0
    Staff was nice but hotel is not well kept up.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s run down and does not look safe or nice from the parking lot!

    Not much! Rooms were not satisfactory at all! Ceiling looked like it was falling in, AC wasn’t cooling, and just very out of date!

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Family with young children
    • King Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They were trying to charge my card on a mistake that they made

    They really need to vacuum the floors in the rooms better

    Stayed in July 2023

  • Reviewed: July 15, 2023

    10
    THIS IS A DECENT HOTEL TO PULL OVER AND GET SOME REST AT. But not for a vacation stay
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast, and I found two birds in the first room they gave me😂😂😂

    The Staff are very friendly and accomodating.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    1.0
    Not a good impression we won’t be back
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty, unkept, and smelled really bad

    The location was great the price was great

    Stayed in June 2023

  • Reviewed: March 1, 2023

    1.0
    We could not stay in this horrible place. When we returned to the check-in counter, the staff left.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Drug trafficking occurred in the parking lot. The room was dirty and needed painting. The smell was awful. We could not stay in this dump. When we returned to the counter, the staff was GONE!

    This facility should be shut down, immediately.

    Stayed in February 2023

  • Reviewed: February 28, 2023

    1.0
    It was terrible
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    the place was filthy. The towels were stained. The room smelled. Every surface in the room was sticky

    nothing the place was gross and very unclean.

    Stayed in February 2023

  • Reviewed: February 20, 2023

    1.0
    horrible
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    they were completely booked

    nothing

    Stayed in February 2023

Showing 76 - 100

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