1664 Rollins Way, Columbus, 31904, United States of America
#24 of 58 hotels in Columbus
Guests' ChoiceBased on 926 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
8.0
Staff
8.6
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 24, 2024
Missy
United States of AmericaWe've stayed a few times in this same hotel and the only complaint we've had us the TV. Very blurry both times we've stayed. 🫤
Met with a friendly staff and the room was clean. Our Grandkids enjoyed the breakfast there this morning.
Stayed in May 2024
Reviewed: May 21, 2024
Pitchford
United States of AmericaIt was very noisy in the outside parking lot and I had a hard time sleeping because of it.
The location is superb and the breakfast is very good. The room was clean!
Stayed in May 2024
Reviewed: May 20, 2024
Jeffrey
United States of AmericaBreakfast was limited. (Apples were the only fruit available.) The mattress had a crater where I initially climbed into bed and the bathroom was a little worn.
About the same experience for less than you would pay at a Hampton Inn. Convenient to highways and suburban shopping. Has a pool and an exercise room.
Stayed in May 2024
Reviewed: May 12, 2024
Ross
United States of AmericaI was really excited they had an indoor pool. It would have been nice if it was heated.
The front desk was amazing from the time we checked in.
Stayed in May 2024
Reviewed: May 7, 2024
Van
United States of AmericaUnfortunately, the breakfast was not the best, a lot of processed food, which I usually don't eat and not many fruit options. The carpet was also a bit moldy and might benefit from an occasional steam clean or airing.
I liked that breakfast and parking were gratis. The location was also a plus, and there were more facilities than I expected. The room was also fairly clean and the staff was quite helpful. Moreover, the accommodation was quite affordable.
Stayed in May 2024
Reviewed: May 5, 2024
Mike
United States of AmericaThe breakfast was not good.
Stayed in May 2024
Reviewed: May 4, 2024
Kimberley
United States of AmericaHotel room door had been damaged at top and looked like it was just glued back into place so just the unrest of how that occurred and If I needed to put a chair in front of door to keep someone from coming in
Convenient to hospital, clean, staff friendly
Stayed in May 2024
Reviewed: April 30, 2024
Chaston
United States of AmericaReally nothing
Clean and quiet
Stayed in April 2024
Reviewed: April 29, 2024
Ericka
United States of AmericaRoom could have been a little cleaner. Food was on the floor from previous person.
It was good
Stayed in April 2024
Reviewed: April 28, 2024
Susan
United States of AmericaI was extremely disappointed because the pool was closed for maintenance all Saturday through my checkout on Sunday. The main reason I had chosen Clarion Pointe was its indoor pool. I had been planning to spend time in the pool with my grandson who had recently moved to Georgia from Chicago.
Clarita, the concierge, was absolutely wonderful. She was a great source of information about local events and restaurants. Her directions to local attractions were invaluable. Clarita was very professional, friendly and caring. My 8-yr.-old grandson loved her and always looked forward to interacting with her.
Stayed in April 2024
Reviewed: April 21, 2024
Missy
United States of AmericaCan't think of anything.
I have a bad back and these beds were so comfortable. Had a great night's sleep. Very clean. It was such an enjoyable stay.
Stayed in March 2024
Reviewed: April 14, 2024
Tyrone
United States of AmericaWe were given the handicap accessible room to stay in, and there was some water damage visible, but understandable because of the design of the shower and floor. Overall, the room was spacious, clean, and very comfortable.
The staff was very friendly and very helpful. They provided even the extras that we had forgotten to pack, and additional fresh towels, etc. The location was convenient, quiet, and close to amenities. We enjoyed our stay very much.
Stayed in April 2024
Reviewed: April 8, 2024
Thompson
United States of AmericaFire alarm went off for no reason
Cleanses
Stayed in April 2024
Reviewed: April 7, 2024
Florence
United States of AmericaThis was the perfect stay for my Birthday Weekend. The staff was very nice and the cleanliness of the room was great. I will definitely stay here again.
Stayed in March 2024
Reviewed: April 7, 2024
Valencia
United States of AmericaEverything was great except of the sink was dirty and also the shower water was cold after two minutes. When I checked in I ask the front desk clerk about the water temperature because I've seen other reviews with this same issue. She assured me that the water temperature was fine and shes never heard of the issue and have been working there for sometime. The reviews were correct and I don't understand why she didn't know. If they fixed that my experience would've been perfect! I hate cold showers
The location was amazing, a lot of restaurants and stores in the area. The breakfast was good
Stayed in April 2024
Reviewed: April 4, 2024
Mindy
United States of AmericaPool needed to be maintained better
Didn't eat breakfast
Stayed in March 2024
Reviewed: April 1, 2024
Rose
United States of AmericaNa
Everything
Stayed in March 2024
Reviewed: March 31, 2024
Rachel
United States of AmericaBeds are very firm, many broken fixtures in rooms (lamps, toilet paper holder, doors missing paint). Dirty floors in bathrooms.
Ease of access off highway, decent breakfast. Good parking.
Stayed in March 2024
Reviewed: March 28, 2024
Pixie
United States of AmericaThe pool water looked nasty, light brown. Holes all in the ceiling in pool area. The floors needed cleaning.
Stayed in March 2024
Reviewed: March 15, 2024
Laura
United States of AmericaIt was a little run down around the pool area
Nice staff
Stayed in March 2024
Reviewed: March 10, 2024
Stephanie
United States of AmericaWhile the room seemed clean, there was an initial odor when we first arrived. It dissipated after several hours when we returned, however, initially we were uncertain of the actual cleanliness of the room.
The room was a good size and seemed clean
Stayed in March 2024
Reviewed: March 10, 2024
Keeba
United States of AmericaWe had a problem with the lock to our room
Very comfortable
Stayed in March 2024
Reviewed: March 3, 2024
Michelle
United States of AmericaMore pillows
Everything was clean and quiet
Stayed in March 2024
Reviewed: March 2, 2024
Laurie
United States of AmericaThe pullout couch needs to be upgraded. It was so bad our daughter ended up just sleeping on the couch.
Having a room that we could close the door from the front room
Stayed in February 2024
Istanbul, Turkey
Merseburg, Germany
Oamaru, New Zealand
Lucca, Italy
Pincher Creek, Canada
Kyoto, Japan
Kuşadası, Turkey
Salisbury, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content