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  5. Reviews of SureStay Hotel by Best Western St Pete Clearwater Airport

Reviews of SureStay Hotel by Best Western St Pete Clearwater Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3655 Hospitality Lane, Clearwater, Clearwater, FL 33762, United States of America

#41 of 67 hotels in Clearwater

Guests' Choice

Review Score

Based on 1155 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.4

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    7.0
    Good value. Comfy bed. Great breakfast!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The room we were in this past weekend was not very clean. My friend wiped up some spilled water on floor and Kleenexes were black. The outside walkways were filthy!! Building could use refresh of paint.

    Susan is always friendly and helpful. Bed very comfy! Breakfast fantastic!!

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Good value for price. Very convenient to PIE airport.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room could have been a little cleaner. Hotel could use a re-fresh with paint. Getting to look dated. Outside walkways were very dirty.

    Check-in very quick. Love Susan. Got ground floor that we requested. Bed very comfortable. Breakfast is fantastic!

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    We've liked the stay so much we have stayed here multiple times over the last year.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast always has great choices. The location is exceptional. We traveled for a custom bike show. The staff were all very nice.

    Stayed in April 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking

    A quick get away

    Stayed in February 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Uncomfortable beds and the room smelled weird

    It was close to the airport

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very good, very helpful

    Stayed in April 2024

  • Reviewed: April 25, 2024

    6.0
    Na
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Na

    Na

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Good value and location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Location convenient to airport. Only stayed a few hours to catch early flight. The staff upon our arrival was extremely helpful and friendly. Her name was Barbara. We left before breakfast but was given fruit for the plane.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The staff checking in was very nice and helpful. The after hrs staff, not so much. Very quick to assume that one of my friends wasnt staying there even after he showed her his hotel card, still was very rude to him.

    The room was clean and the check in process was super easy. The comfort of the bed was good as well! The breakfast wasn't like my all time favorite but it by no means was terrible. Overall, the price, location, and cleanliness of my room was good.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    Pleasant, thank you!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No non pork options like turkey for breakfast! Everybody does not eat pork. Expand the menu

    The staff!

    Stayed in February 2024

  • Reviewed: March 3, 2024

    6.0
    It served its purpose as a one night stay before going on to our destination near St Pete's beach.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    There were three men sitting in the lobby when we arrived and it made us wonder if the motel was being used as a residence for some people which, maybe unfairly, raised a red flag.

    shuttle from airport; check-in; cleanliness; friendly, helpful staff; breakfast

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Repeat?! Yes! Yes! Yes! (If you're working with a budget like I was)
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The noice from flights could be a bit much but with the location being what it was, it's to be expected.

    Cleanliness. Very clean. I appreciated the little toiletries. The price was great. The breakfast had good variety. Just made itself my fav budget option in clearwater.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    The stay was well worth the money and we do plan on staying again when we’re in Largo!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t have enough towels 😩but we managed with what we had 👍🏾

    The breakfast was beyond expectations 😊 and the location is amazing

    Stayed in February 2024

  • Reviewed: February 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanliness could be improved. The bathroom area had definitely been cleaned but there were dirty places in corners The sheets were clean but they had stains on them which is always a bit distasteful. The airport shuttle was not reliable during my stay and the staff were not helpful with regard to the shuttle. I asked the evening before I left if the shuttle could be scheduled and I was told no I had to come in the morning and ask for the shuttle during the breakfast service. When I came during the breakfast service and ask to schedule the shuttle, I was told by the eye-rolling staff member, that I was supposed to do it the night before. When I ask her when the shuttle would be back she said, "I have no idea." I called an Uber and got to the airport okay, but before I left the hotel grounds, the shuttle arrived. So I needlessly paid for an Uber and the staff members made no attempt whatsoever to assist me in either booking the shuttle or giving me an estimated time it would return. I would not stay here again, unless I could not find a way to generate 25 or 30 more dollars to stay in another place. For a very restricted budget, this hotel is acceptable, but not all that great.

    This hotel is a good value and is very close to the St Petersburg airport. There is a breakfast although I did not try it. There is a shuttle to the airport although unfortunately you cannot schedule it very far in advance. The bed and climate control were comfortable.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Great price, location and breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were in room 136 (I think)—right by the pool. The bed is completely worn out on the right side and squeaks TERRIBLY!

    Very nice free breakfast. Friendly, helpful staff. Good location near airport. Very reasonable price.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Very Good
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were wonderful. Rooms were clean. Bed very comfortable. Only suggestion was the pillows were small.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Planes taxi right next to the property, not much can be done, unfortunately.

    Good price and nice facilities

    Stayed in January 2024

  • Reviewed: January 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit worn.

    The staff is friendly. Breakfast was included in the price. Located near the airport. A good price for the amenities.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Very nice. Quiet. Close to airport. Great buffet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Need to upgrade tvs

    I really liked our peeping Tom. Caught a raccoon looking in our window.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Breakfast good

    Stayed in January 2024

  • Reviewed: January 4, 2024

    6.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room wasn’t very clean or updated. There were several bugs in the room and it was loud.

    Good location and price. Day staff was friendly. Pool was decent.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They had a serious bad roach problem in room 129 on the back side of the hotel. When I informed them about the problem, they immediately switched my room to 212 closer to the lobby and that room was excellent. They also gave me a discount for the troubles. Very nice staff 😊

    The staff was friendly and attentive. The bed was very comfortable. I love the bathroom shower, nice and hot. The air conditioning and heat worked great.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No airport shuttle as advertised. I'm sure your awesome attendant would like to sleep in a bit :)

    The property is very close to the airport. The room was large and very clean. The bed was comfortable and the area was relatively quiet being so close to the airport. The shuttle was not available for our Sunday flight but, the front desk attendant woke up at 5AM to get us to our flight.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The nighttime desk worker seemed inconvienced that I was there late night and had problems with the door. Rolling eyes she fixes it to no avail. However the manager took good care of me the next day for her bad night.... So I am satisfied.

    Stayed in December 2023

Showing 1 - 25

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