Rooms need to be remodeled. They are in the process of remodeling them.

Stayed in April 2024

no refrigerator in room, this is a must for travelers, since we stayed several nights, cleaning staff never came to room to replenish which means we could have had at least a refill on the coffee packets, the trash could have been taken out. we understand that we make our own bed, rehang the towels etc. but take a look in to see the above stuff is replenished.

room was clean, good location, good reception and many channels on TV, also since I stayed at the Lodge, it was with a good view. bedding was adequate, enough towels etc. and was clean on arrival.

Stayed in April 2024

The toilet was so short that with my mild disabilities I was unable to stand up from the toilet. It felt like a kindergarten toilet

Clean, sliding glass doors and patio overlooking the pool

Stayed in April 2024

Just needs a little TLC older property..

Stayed in April 2024

I didn't like that there wasn't a fridge or microwave in our room.

I liked that it was close to the restaurant I wanted to take my wife to for her birthday

Stayed in March 2024

Couldn’t walk to the casino. Tap was broken. Bed was uncomfortable

Good value

Stayed in April 2024

Internet NEVER worked and housekeeping NEVER stopped in the room even thought I was there for 3 nights. You have to check in at the main casino/hotel at the top of the hill. The room itself was very large but sparse, no pics on the walls etc. bed was comfortable and the room clean.

Convenient to the freeway

Stayed in March 2024

Did not fill request of 1st floor No breakfast Very loud Lodge closed, had to do everything at casino Not clean No refrigerator

Not much

Stayed in March 2024

They are going back on their word about the pricing. If they had said the price was different, then I could have chosen to keep the booking at the Lodge

We booked on booking.com. First, we were unaware that the Lodge was different from the "Cliff Castle Casino." So when we booked the price was 89.00 a night, which was great. As we were checking in, we were made aware that there was a difference and she continued to upgrade to the Cliff Castle Casino instead of the Lodge. I asked if the same price would be honored, and she responded, "yes". When checking out, the price was totally different. She never made notes to the price being honored.

Stayed in March 2024

It was quite dark outside. I would have preferred the indoor pool just like what they have at the Cliff Casino hotel. There’s no fridge nor microwave.

Close proximity to the Cliff Casino Hotel. The room is big enough for a family of four. I love the fact that it’s pet friendly. For what we paid for, this is totally worth it.

Stayed in March 2024

Internet not reliable and super slow!

Bed is comfy, shower pressure good

Stayed in March 2024

As for a room, it was fine.

I was up in the area visiting my daughter. I basically used the room to get some sleep before heading back home the next day. Having never been there before I would have preferred a room at Cliff Dwelling Casino. The Lodge is located on a lower portion of the property and I would have had to drive to the Casino if I wanted any entertainment or food. Once I got to the Office for the Lodge, there was a sign that I had to go to the Casino to sign in. That was a little bit annoying as I got out of my truck with my back pack expecting to sign in but saw the sign as I got closer to the door.

Stayed in March 2024

No fridge or microwave or access to same.

Lovely hot spa. Close to Montezuma castle.

Stayed in March 2024

This review is hidden because it doesn't meet our guidelines.

The walls were paper thin. You could easily hear even light conversations next door. Unfortunately, one of the guys next door was hacking up a lung for most of the evening and again a 2:30 AM when he came back from the casino. Hope he makes it to the doctor soon. The lodge wasn't close to full but we all seemed to be piled together for some reason exacerbating the above.

The room was clean but a bit dated. Close to the casino by shuttle. The breakfast buffet was very good. Staff were nice.

Stayed in March 2024

Had to check in and out at the main Casino. Charged me $50 (to be refunded) for “incidentals”. No refrigerator or microwave in the room. Bed sounded like an empty barrel when you get in.

Late check in.

Stayed in March 2024

The room and items in it were extremely dusty, there was no fitted sheet, I had to go back twice to get key cards, because if you come close to touching the key card and your phone, the card deactivates. It's extremely inconvenient to drive back up to the main hotel lobby and get them remade.

The patio was beautiful and had a beautiful view. The location is great.

Stayed in March 2024

The food was great, some of the staff not so friendly though

Stayed in March 2024

All good

It was down from the casino, when you for shuttle they where in no time

Stayed in March 2024

The price was a little high, our bedding looked kinda dirty and one side of the bed wasn't on the frame which made the bed a little weird to sleep on

I liked the area because it was quiet.

Stayed in February 2024

Noisy neighbors

The jacuzzi was nice

Stayed in January 2024

No Reception area at the lodge

Price was nice.

Stayed in January 2024

Didn't know I had to check in at main casino hotel, took a fair amount of time. I arrived late after 7 hrs of unexpected driving and it was frustrating. Also, the walkways and stair wells were very dimly lit and some not at all. Dangerous if elderly, unstable on feet, icy, etc. Room seemed clean, but carpet had multiple very visible stains, a couple holes in the walls were plugged with Beer caps.

Right off the highway. Good TV channel selection, good hot water and pressure

Stayed in January 2024

Not enough light around the property, was kind of scary to see at night when it’s pitch black in a mountain area. Also, my towels were dirty, and I found someone’s vape in my room. Just needs more TLC. Very outdated

The main casino was lovely but I didn’t know that you can only access so much if you’re at the lodge.

Stayed in December 2023

its right across the casino, safe area, has a pool, balcony, spacious

Stayed in October 2023