306 Canon Avenue, Manitou Springs, CO 80829, United States of America
#3 of 17 hotels in Manitou Springs
Guests' ChoiceBased on 649 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.5
Value for money
8.4
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 22, 2024
Ray
United KingdomNoise in bedrooms on 4th and 5th floors very noisy. Hard to sleep. Expensive.
Very good location to town and nearby attractions. Good to have car park at the hotel. Nice old Victoria style hotel.
Stayed in May 2024
Reviewed: May 20, 2024
Michael
United States of AmericaNo a/c in room was alright this time of year but during the summer it would be an issue
Historical nice patio
Stayed in May 2024
Reviewed: May 15, 2024
Virginia
United States of AmericaThey shut off the AC in my room while I was showering my first morning apparently for scheduled maintenance and the temperature on the 4th floor was unbearable quickly. After leaving for the day and returning about 5pm it was still off and the staff moved me to an even nicer room with functioning AC for my final night and it was lovely!
Great location. Beautiful grand old hotel. Magnificent rooms and history. Beds are dreamy!
Stayed in May 2024
Reviewed: May 15, 2024
Jim
United States of AmericaService and hotel was awesome. The staff was so kind and welcoming. We had dinner in the restaurant and the service and food were top notch. Highly recommend and we will definitely be back. This is a great place for a weekend getaway
Stayed in May 2024
Reviewed: May 14, 2024
Gayla
United States of AmericaThere were not many guests there so it would have been really nice of the hotel to upgrade us to a room with a fireplace.
Comfortable bed, nice people. Biscuits and gravy were excellent!
Stayed in May 2024
Reviewed: May 14, 2024
Jennifer
United States of AmericaThe overall condition of things in the room and around the property is getting pretty dilapidated. The curtains are frayed, there’s a paint crack around the vent, there’s trim missing around various places in the halls. From our room there’s a view of the lower story roof and a big section of the decorative railing is broken off. You can see many window ac units around. It’s neat that it’s an old hotel but it just deserves some attention.
The location and view are excellent! The room’s unique and antique furnishings and decor are very charming. The coffee and bath products are excellent. The bed is comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
Jerry
United States of AmericaTV above fireplace was hard to watch as it is on side wall. I think having a kit where you could turn it towards chairs or bed would fix the issue.
Beautiful facility
Stayed in May 2024
Reviewed: May 11, 2024
George
SpainThe charming architecture, the comfortable room, and the excellent restaurant. The staff was very welcoming and helpful. A great base for exploring the Garden of the God and Pikes Peak, or just getting away for quiet weekend.
Stayed in April 2024
Reviewed: May 11, 2024
Alan
United States of AmericaReally, really need to update the bed mattresses. This was true of both rooms we had. Decor was nice and fitting but looked a little " tired".
Breakfast was great. Staff was pleasant and very accommodating
Stayed in May 2024
Reviewed: May 9, 2024
Leslie
United States of AmericaThe room ventilation system was a little loud.
Close to the town. Walking distance to restaurants, shops, Garden of the Gods. When we checked in, we were told they upgraded us to a King Suite! That was a nice surprise.
Stayed in May 2024
Reviewed: April 29, 2024
Jane
United States of AmericaDinner was great. Staff very friendly.
Stayed in April 2024
Reviewed: April 29, 2024
Donna
United States of AmericaBar staff could have been friendlier
Location was perfect. Loved the history & artifacts
Stayed in April 2024
Reviewed: April 26, 2024
Olga
United States of AmericaGreat location! The atmosphere was great! Clean. Staff were super nice! Upgraded our room with no problems. We found a fresh rose, cookies, chocolate and a card on our bed for our Anniversary. They really made it special. Thank you!
Stayed in April 2024
Reviewed: April 24, 2024
Alexander
United States of AmericaNothing
Lovely
Stayed in April 2024
Reviewed: April 21, 2024
Pam
United States of AmericaNothing.. everything was great! No complaints.
The location was perfect, walking distance to all the shops and restaurants! Used the vallet parking service, our car was easily available the few times we needed it. Staff was very friendly! The building/ rooms are beautiful! Came back to chocolates on our bed every day!
Stayed in April 2024
Reviewed: April 18, 2024
Nathaniel
United States of AmericaThis is one of my favorite hotels ever! The service, amenities, and meals provided were superb! My stay at Cliff House will always be a fond memory. Thank you!
Stayed in April 2024
Reviewed: April 14, 2024
Kathryne
United States of AmericaOur 1st 2 times here, breakfast was included if we paid for valet parking. This time it was not. We just chose to eat somewhere else. Not a deal breaker.
We LOVE this hotel. At 150 years old, they have done an excellent job of keeping it up. This was our 3rd time staying here on our way to our ski condo. It is close to an old school arcade and within walking distance to many restaurants, live music, and entertainment. Any time we are in Manitou Springs, we will always choose this place 1st.
Stayed in March 2024
Reviewed: April 9, 2024
Manifred
Turks & Caicos IslandsAir conditioning needs attention
Quaint and historical
Stayed in April 2024
Reviewed: April 8, 2024
David
United States of AmericaWe received a free upgrade to celebrity suite at no additional cost. This made her stay even better than we expected.
Stayed in April 2024
Reviewed: April 6, 2024
Maria
United States of AmericaParking
Cleanliness, old fashioned style, breakfast
Stayed in April 2024
Reviewed: March 28, 2024
Rodney
United States of AmericaStayed in rm 313. Bathroom sink faucet leaking. HVAC unit was quite loud.
Quaint historic hotel. Central to Manitou, just behind the arcade. Perfect location to walk the best part of Manitou
Stayed in March 2024
Reviewed: March 15, 2024
Vicky
United KingdomThe hotel itself is marketed as historic, which it is, but the decor is a bit tired, not in a historic way - just in a needing to be updated way.
The location is absolutely lovely. You can walk out of the hotel and stroll around Manitou Springs with local shops and beautiful views. There were deer wandering around outside the hotel in the morning.
Stayed in March 2024
Reviewed: March 11, 2024
Caroline
United States of Americafireplace did not work staff did try to fix it and did offer us another room but moving was too much trouble Carpet is frayed and ratty, carpert had hole at sink needs replacing
Stayed in March 2024
Reviewed: February 28, 2024
Geraldine
United States of AmericaUpstairs room had super noisy guests - loud stomping around midnight
Great location
Stayed in February 2024
Rolling Meadows, USA
Holbox Island, Mexico
Syvota, Greece
Piesendorf, Austria
Radeburg, Germany
Cavelossim, India
Grace Bay, Turks & Caicos Islands
Newquay, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content