Noise in bedrooms on 4th and 5th floors very noisy. Hard to sleep. Expensive.

Very good location to town and nearby attractions. Good to have car park at the hotel. Nice old Victoria style hotel.

Stayed in May 2024

No a/c in room was alright this time of year but during the summer it would be an issue

Historical nice patio

Stayed in May 2024

They shut off the AC in my room while I was showering my first morning apparently for scheduled maintenance and the temperature on the 4th floor was unbearable quickly. After leaving for the day and returning about 5pm it was still off and the staff moved me to an even nicer room with functioning AC for my final night and it was lovely!

Great location. Beautiful grand old hotel. Magnificent rooms and history. Beds are dreamy!

Stayed in May 2024

Service and hotel was awesome. The staff was so kind and welcoming. We had dinner in the restaurant and the service and food were top notch. Highly recommend and we will definitely be back. This is a great place for a weekend getaway

Stayed in May 2024

There were not many guests there so it would have been really nice of the hotel to upgrade us to a room with a fireplace.

Comfortable bed, nice people. Biscuits and gravy were excellent!

Stayed in May 2024

The overall condition of things in the room and around the property is getting pretty dilapidated. The curtains are frayed, there’s a paint crack around the vent, there’s trim missing around various places in the halls. From our room there’s a view of the lower story roof and a big section of the decorative railing is broken off. You can see many window ac units around. It’s neat that it’s an old hotel but it just deserves some attention.

The location and view are excellent! The room’s unique and antique furnishings and decor are very charming. The coffee and bath products are excellent. The bed is comfortable.

Stayed in May 2024

TV above fireplace was hard to watch as it is on side wall. I think having a kit where you could turn it towards chairs or bed would fix the issue.

Beautiful facility

Stayed in May 2024

The charming architecture, the comfortable room, and the excellent restaurant. The staff was very welcoming and helpful. A great base for exploring the Garden of the God and Pikes Peak, or just getting away for quiet weekend.

Stayed in April 2024

Really, really need to update the bed mattresses. This was true of both rooms we had. Decor was nice and fitting but looked a little " tired".

Breakfast was great. Staff was pleasant and very accommodating

Stayed in May 2024

The room ventilation system was a little loud.

Close to the town. Walking distance to restaurants, shops, Garden of the Gods. When we checked in, we were told they upgraded us to a King Suite! That was a nice surprise.

Stayed in May 2024

Dinner was great. Staff very friendly.

Stayed in April 2024

Bar staff could have been friendlier

Location was perfect. Loved the history & artifacts

Stayed in April 2024

Great location! The atmosphere was great! Clean. Staff were super nice! Upgraded our room with no problems. We found a fresh rose, cookies, chocolate and a card on our bed for our Anniversary. They really made it special. Thank you!

Stayed in April 2024

Nothing

Lovely

Stayed in April 2024

Nothing.. everything was great! No complaints.

The location was perfect, walking distance to all the shops and restaurants! Used the vallet parking service, our car was easily available the few times we needed it. Staff was very friendly! The building/ rooms are beautiful! Came back to chocolates on our bed every day!

Stayed in April 2024

This is one of my favorite hotels ever! The service, amenities, and meals provided were superb! My stay at Cliff House will always be a fond memory. Thank you!

Stayed in April 2024

Our 1st 2 times here, breakfast was included if we paid for valet parking. This time it was not. We just chose to eat somewhere else. Not a deal breaker.

We LOVE this hotel. At 150 years old, they have done an excellent job of keeping it up. This was our 3rd time staying here on our way to our ski condo. It is close to an old school arcade and within walking distance to many restaurants, live music, and entertainment. Any time we are in Manitou Springs, we will always choose this place 1st.

Stayed in March 2024

Air conditioning needs attention

Quaint and historical

Stayed in April 2024

We received a free upgrade to celebrity suite at no additional cost. This made her stay even better than we expected.

Stayed in April 2024

Parking

Cleanliness, old fashioned style, breakfast

Stayed in April 2024

Stayed in rm 313. Bathroom sink faucet leaking. HVAC unit was quite loud.

Quaint historic hotel. Central to Manitou, just behind the arcade. Perfect location to walk the best part of Manitou

Stayed in March 2024

The hotel itself is marketed as historic, which it is, but the decor is a bit tired, not in a historic way - just in a needing to be updated way.

The location is absolutely lovely. You can walk out of the hotel and stroll around Manitou Springs with local shops and beautiful views. There were deer wandering around outside the hotel in the morning.

Stayed in March 2024

fireplace did not work staff did try to fix it and did offer us another room but moving was too much trouble Carpet is frayed and ratty, carpert had hole at sink needs replacing

Stayed in March 2024

Upstairs room had super noisy guests - loud stomping around midnight

Great location

Stayed in February 2024