1970 Craig Road, Maryland Heights, MO 63146, United States of America
#22 of 22 hotels in Maryland Heights
Guests' ChoiceBased on 708 hotel reviews
4.5Cleanliness
5.1
Comfort
5.2
Location
6.9
Facilities
5.1
Staff
6.6
Value for money
5.4
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Michael
United States of AmericaThe room itself did not have a clean feeling.
WiFi does not connect and has poor signal.
Stayed in May 2024
Reviewed: May 18, 2024
Ronald
GermanyBATHROOM: Tub was rusty, yellow stains and the fan was hanging by one screw. I would not take a bath in the bathtub. BED ROOM: Bed cover was dirty. Asked at reception for clean sheets after the 4th day of my stay - it was never done. Both lamps on the wall were loose and hanging to the side. Air conditioner was nasty - needed a good cleaning. Carpets either needed to be replaced or at least cleaned. Old furniture needs to be replaced. SMOKE DETECTOR: No smoke detector. Only wires for the smoke detector was dangling from the ceiling. BALCONY: All were in a bad state of repair. This is a hazard. IN GENERAL: Hotel was in a very bad state of repair. ATTACHED are photos to show everything discussed above, It was not worth my $ 63.00 dollars for 8 nights. Maybe worth $30 - 35.
I liked the continental breakfast. Coffee was very good. Wi-Fi, microwave and refrigerator was nice to have.
Stayed in May 2024
Reviewed: March 19, 2024
Robert
United States of AmericaThe doors were raggedy you can see through them worry someone will come in my room, the ceiling in the bathroom leaking. The TV did not work. The phone did not work shortage in the lamps, outdated furniture, and the bed was hard.
The staff were very nice and helpful
Stayed in March 2024
Reviewed: March 18, 2024
Kailah
United States of AmericaIt's old need to upgrade and has roaches bad
Elevator worked room was at a good location
Stayed in March 2024
Reviewed: March 17, 2024
Charles
United States of AmericaThe room and hallways were filthy, especially the carpet. The 'breackfast' was a joke.
Stayed in March 2024
Reviewed: March 5, 2024
$married2024
United States of AmericaThe headboard was broke in my room I reported it and it never got fixed. Also in my other room only one lamp had worked. My disabled soon to be wife was very unsatisfied. The handicap shower head was not working.
The front desk attendant
Stayed in March 2024
Reviewed: February 27, 2024
Yachira
United States of AmericaStrong marihuana smell all the time. Sheets dirty. This place was horrible.
Location
Stayed in February 2024
Reviewed: February 24, 2024
Tiffany
United States of AmericaDead roach in bathroom.
Stayed in February 2024
Reviewed: February 20, 2024
Jeremy
United States of AmericaDirty rooms need new carpet walls need paint whole place needs upgrade
Pleasant staff very dingy room dirty and holes in walls just needed so cleaning and patched plus bath tile fixed alot of maintaining needs done to whole property
Stayed in February 2024
Reviewed: February 9, 2024
Brittany
United States of AmericaCould have better customer service
Free Breakfast and clean building.
Stayed in February 2024
Reviewed: December 13, 2023
Delray
United States of AmericaThere was graffiti on the door and in drawers. The room could have been cleaner There was a problem with the plumbing and none of the water was draining properly.
The room was large and divided nicely Breakfast was nice.
Stayed in December 2023
Reviewed: December 3, 2023
Blaze
United States of AmericaTHIS BELONGS ABOVE! The majority of the staff was pleasant and accommodating when and where necessary. Low traffic location which was most definitely a plus.
We were there for 6 days and the breakfast was the same, the only hot thing they served was waffles,there was no meat of any kind, no potatoes, no eggs, no cereal no oatmeal. It was a waffles and yogurt kind of week. We were quite disappointed with the lack of breakfast selections. Housekeeping half-cleaned, services were not offered and had to be requested.Rooms could definitely use some upgrading peeling wallpaper, chipped paint an overall neglect. THIS BELONGS BELOW!
Stayed in November 2023
Reviewed: November 26, 2023
Chitra
United States of AmericaQuality of breakfast
Stayed in November 2023
Reviewed: November 20, 2023
Jo
United States of AmericaRooms need updated wallpaper peeled
Very friendly staff, good breakfast comfortable beds
Stayed in November 2023
Reviewed: November 16, 2023
Tevan
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 27, 2023
Karyn
United States of AmericaDirty rooms, no towels, and pool was closed.
Sheets were filthy, yellow stains, couldn’t find staff to report too.
Stayed in July 2023
Reviewed: August 26, 2023
Kirksey
United States of AmericaAppliances not updated, funny smell in hotel room, cockroach in hotel room, power going on and off, hotel door not closing all the way unless you slam it shut
Centrally located
Stayed in August 2023
Reviewed: August 23, 2023
Charles
United States of AmericaHold Lots of Things
Coffie
Stayed in August 2023
Reviewed: August 17, 2023
Savannah
United States of AmericaThe facilities could use an update, but they were NOT dirty.
The hotel itself and the rooms were very clean. The facilities could definitely use an update. I would love to see better soap in the room for the shower as well. I think that the beds were full instead of queen. Overall, we got what we paid for and we are satisfied. You don't stay in a room for half the price of the surrounding hotels to be "Wowed".
Stayed in August 2023
Reviewed: July 29, 2023
Crystal
CanadaLower level rooms had sketchy people outside the lower doors. Carpets were stained, outside patio doors littered with trash and cigarette butts.
Stayed in July 2023
Reviewed: July 20, 2023
Marquita
United States of AmericaNot clean, broken furniture, disappointing breakfast
Affordable
Stayed in July 2023
Reviewed: July 18, 2023
W
United States of AmericaThe breakfast attendant
Breakfast was very bland, could definitely be better for the price that we paid also my spouse was treated very badly because he wanted to make a couple extra waffles to bring to me in in the room I thought that was very rude of the person that is the breakfast attendant and would hope that in the future he doesn't get treated that way again
Stayed in May 2023
Reviewed: July 13, 2023
Bradley
United States of AmericaThe hotel needs an update. The furnishings are old. The hallway and rooms smell a little musty. The entrances around the hotel are key card entrances, which is great for keeping guests secure, however the back door does not shut and is open at all times. There are people in the neighborhood who take advantage of this and use the pool. It was constantly full of people. Also there are large sticky stains in the hallway carpets that need to be steamed out. They are so sticky that the one in front of our door pulled my sandal off of my foot. The carpet throughout the hotel was what brought it down. It definitely needs to be replaced. And they don't have control over this, but just FYI there is road construction going on in front of the hotel right now, so we took a side entrance near the circle k, no big deal.
Location was convenient. Courtyard around the pool area was gorgeous. Beds were comfy. Staff was really nice. Room was really big! Nice cold air conditioning. Ice machine!! Plenty of free parking around the building. Really close to a circle K so we didn't have to go far for snacks or filling up the car.
Stayed in July 2023
Reviewed: July 2, 2023
Laquisha
United States of AmericaThe hotel needs some serious remodeling. Furniture was outdated and VERY noticably dirty so we got extra sheets to cover chair and pullout couch. The carpet had noticable stains. The backdoor was a "security" door but absolutely wasn't, it didn't close and lock at all.
Location was great. We were in town for a family reunion, the hotel was close to family and events. The outside pool area was nice and looked clean but can't say for sure because we didn't get a chance to use it.
Stayed in June 2023
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