The tiny elevator is inconvenient, and it takes a long time (up to 7 minutes) for hot water to reach the rooms - but they warned us about this.

This lovely historic hotel is conveniently situated just across the pedestrian bridge from downtown Glenwood Springs and the hot springs pool. The large lobby is comfy and the outdoor area is serene. Our king room with parlor, with its sofa and table, was a wonderful place to rest after hiking and exploring the town. They have installed window air conditioners which worked extremely well. We enjoyed looking at all of the historic articles and photographs on the walls of the lobby and floors. The breakfast was excellent!

Stayed in July 2021

The staff didn't have any information at the desk on the hot springs pool....opened hours, prices for day usage, etc. When I went for dinner on the patio, I was told there was a 30 or more wait, so I chose to eat at the bar, but it was confusing on whether I needed to go to the bar or if I was going to be waited on.

Location of the hotel was great for walking around Glenwood SPrings shopping and dinning. I loved the period furniture and the old photos hung throughout the hotel.

Stayed in July 2021

I understand the history and age of furniture, but for the cost of the room I expected that somethings would be more updated and in better shape i.e. bathroom, ice bucket, towels, Guess what I am saying that a little more modern would have made the amount of the room match.

I loved the history. The front garden sitting area was relaxing.

Stayed in June 2021

Rooms are old but clean.

The courtyard was beautiful

Stayed in June 2021

The rooms were clean but the decor was mismatched and didn't have the same elegant feel as the rest of the hotel. The bedspread and window treatment patterns seemed less elegant then the fabrics in the lobby.

The hotel is amazing! It transports you to a different era. We loved looking out our window and seeing the balcony that President Theodore Roosevelt walked on. The restaurant was wonderful and the location could not have been better.

Stayed in May 2021

Plastic mattress protector was uncomfortable.

Staff was fully masked, pleasant and helpful; room was clean and comfortable; restaurant prepared 'take out' for our consumption on the hotel patio; location is perfect for access to hot springs pool; parking in overflow lot was very convenient.

Stayed in June 2021

Spacious Room with sitting area and the most comfortable bed ever!

Stayed in May 2024

The creepiness vibe of it! But all good though, we already anticipated it!

The historical history of it.

Stayed in May 2024

Charge for parking

Beautiful building.

Stayed in May 2024

Nothing

Historic beautiful property

Stayed in April 2024

Loved the history and large wide hallways and beautiful lobby. The bed was fabulous.

Stayed in May 2024

The bathroom didn’t have any counter space.

Historic site with updated furnishings made for comfortable experience.

Stayed in April 2024

Was so disappointed to see it had become dog friendly hotel. The reason I stay there was to get away from these type of hotel settings. Also young people running the halls late into nite, might as well had chosen motel 6

Breakfast was good

Stayed in April 2024

Can’t think of anything, except maybe wash the windows.

Everything was fantastic

Stayed in April 2024

Location

Stayed in April 2024

No complaints

Comfortable room with view of inner square - very nice.

Stayed in April 2024

The bath/shower was grimy

The room service was fantastic

Stayed in April 2024

N/A

For history buffs, this is a must see. The property has been lovingly restored with attention to detail and there are beautiful period antiques throughout. For my daughter (5) who loves the Victorian aesthetic, this trip was a fairy tale come true. She called the hotel “her palace” throughout her stay. Some of the staff even let her see the ballrooms (with supervision), which captivated her. Breakfast was excellent.

Stayed in March 2024

No counter space for bathroom items.

Great food in the restaurant. Convenient parking for guests. Love the fire pits

Stayed in October 2023

All of the staff were very professional and friendly. We especially enjoyed our diinner at the bar. The bartender, Ashley, was outstanding.

Stayed in October 2023

We had a great time! The staff was excellent (Ryan and Katelyn). The beds were very comfortable, and totally appreciated the history and the accommodations. Highly recommend!

Stayed in October 2023

Historic grand hotel nicely renovated in a gorgeous location with friendly staff and wonderful amenities.

Stayed in August 2023

Dogs as noted above

Did not like dogs on-site and barking. May hesitate to stay again. Have stayed 3 yrs in a row but hesitate for future

Stayed in September 2023

Cost was a bit high for season.

It was historic, friendly, close to pool.

Stayed in September 2023

Service at the restaurant was awful. Food was ok. The walls of the hotel are a bit thin

The rooms are big and love all of the decor and history.

Stayed in July 2023