2337 North Main Street, Newcastle, OK 73065, United States of America
#1 of 2 hotels in Newcastle
Guests' ChoiceBased on 122 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Becker
United States of Americathe gravy was cold and could not east , the eggs and sausage were cold the only thing that was hot was the waffels
the did keep us together and the hotel was quiet, and they let us check in a little early because we got there early
Stayed in April 2024
Reviewed: April 14, 2024
Linda
United States of AmericaNothing
Location
Stayed in April 2024
Reviewed: April 5, 2024
Charlotte
United States of AmericaAdequate.
Stayed in March 2024
Reviewed: October 4, 2023
Carlene
United States of AmericaI always ask for a wake-up call as a back-up when traveling alone. Wake up calls are not automated in this facility to front desk was called to set. While I didn't need it--the call never came. Corners of shower could have used some bleach. The approach/exit/entrance to the parking lot are incredibly rough--even hazardous. While parking lot was fine, getting in and out of the lot and onto a main road (Main or side road) was not.
Breakfast was fine--great that you had mandarin oranges! Sausage patties were also pretty good. Room was comfortable and water pressure was decent in the shower.
Stayed in September 2023
Reviewed: October 3, 2023
Allyson
United States of AmericaBoth elevators were scary. It seemed like a lot of people that weren’t staying at the hotel came in just to get breakfast which felt weird.
We were visiting family with a 4 month old and it was a great place to do that. The living room space made it possible to have people over when it was more convenient to have them come to us.
Stayed in September 2023
Reviewed: October 2, 2023
Kumi
United States of AmericaNo towel bars in the bathroom. Our A/C unit was unplugged and couldn’t use at first.
Comfortable space. Having lemon water in the lobby was a nice touch. Front desk staff was courteous and quick to respond.
Stayed in October 2023
Reviewed: August 17, 2023
Donald
United States of AmericaVery clean and friendly staff
Stayed in July 2023
Reviewed: May 18, 2023
Mandi
United States of Americawindow was broken
location was great
Stayed in May 2023
Reviewed: May 6, 2023
Bobbie
United States of AmericaNothig
Good
Stayed in April 2023
Reviewed: September 12, 2022
Scott
United States of AmericaContinental breakfast is not good! The bread is stale and does not have a great selection. At least offer some fruit and muffins instead of Hostess pastries that you can get at a convenience store. Coffee wasn't great either.
Haley the night front desk associate was very professional and took care of all our needs!! She was GREAT and friendly.
Stayed in September 2022
Reviewed: May 30, 2022
Gerald
United States of AmericaThe groundskeeping was a little under par or understaffed. The was trash all over the property that remained during our whole stay. It was warm enough for use of the pool but the gates were kept locked. The TV's kept going dim and the office explained a complaint was made with the service provider since it affected a lot of people. Our air conditioner in the room quit and we had to move to another room at 10pm that night.
The employees were very courteous and personable. The breakfast was pretty good and filling. The bathroom and frig were extremely clean. Housekeeping did a great job keeping the room clean.
Stayed in May 2022
Reviewed: February 28, 2022
Gina
United States of AmericaRoom was right next to the highway
Nice room
Stayed in February 2022
Reviewed: October 31, 2021
Rusty
United States of AmericaToilet ran all night. Had to fidget with it every time you flushed the toilet.
Good location…close to the interstate. Casino close by. Easy to get to after the OU football game!
Stayed in October 2021
Reviewed: May 9, 2024
Dale
United States of AmericaVery clean..
Stayed in May 2024
Reviewed: April 27, 2024
Dale
United States of AmericaDid not like the 50.00 security deposit made that will be refunded.
IT was a short overnight stay and the place was very clean and staff were very nice, parking was really nice due to oversize truck parking lot.
Stayed in April 2024
Reviewed: April 16, 2024
Linda
United States of AmericaI rarely write reviews unless they are a 5 star. With that being said I need to write this review so that others don’t get caught in this same dilemma. The night audit woman at the front desk took it very personal when I ask if we could get the online rate,she told us that she could not do that and that I would need to do that online. The online rate was 101.00 and when we tried to show her, she was not interested in facing us as she was very busy with something more pressing on the computer. Imagine our surprise when just seconds later the price on line became 116.00. Of course I’m not saying that this woman was making changes as we were standing there but I managed a Gold Standard Choice Hotel and fired my night audit person for boasting of this same behavior. You may ask yourself why we booked it on booking.com and stayed anyway…..We were pulling a camper in a very bad storm with extremely high winds and were afraid to go one more mile in search of a hotel. She charged us a 50.00 security fee and gave us room 303. The reason that I mention the room number is because the room smells of smoke. I mentioned it to her and she told me that the whole hotel was non smoking, in which case I replied, our room smells of smoke. She made no attempt to offer us a different room.
The hotel appears clean with the exception of the elevator.
Stayed in April 2024
Reviewed: April 9, 2024
Dale
United States of AmericaEverything was great 👍
Clean ,and convenient.
Stayed in April 2024
Reviewed: April 9, 2024
Arlene
United States of AmericaNot enough breakfast choices. Got to the breakfast area about 8:30 and most of the food was gone and was told there was no plan to replenish. We went down the road to a restaurant for breakfast.
Clean. Location perfect for our trip.
Stayed in April 2024
Reviewed: March 14, 2024
Shannon
United States of AmericaClean
Stayed in March 2024
Reviewed: February 3, 2024
Charles
United States of AmericaDesk staff had attitude and was not helpful. This colored the entire experience.
The room was adequate and location was good.
Stayed in January 2024
Reviewed: January 5, 2024
Brittany
United States of AmericaI loved every thing!
The Lady at the front desk was soo polite and welcoming I loved that for me! Thank you
Stayed in January 2024
Reviewed: January 2, 2024
Vickie
United States of AmericaThe elevator was very noisy.
Friendly staff, close to food and gas station so I didn’t have to waste time searching. Also they had a water pipe break on the first floor and were very upfront that the water was off but would be fixed soon and it was. Clean breakfast bar too!
Stayed in December 2023
Reviewed: January 1, 2024
Patrice
United States of AmericaThe water pressure was horrible. The toilet didn't work properly and the shower did not have much water pressure at all.
The room was very large which was very nice.
Stayed in December 2023
Reviewed: November 13, 2023
Susan
United States of AmericaThey could have fixed our hot water instead!!! They knew that there hot water heater was out but they were to lazy to fix it till we complained about it then on the day we left that’s when they had a sign out stating that they had a hot water heater tank down. The front desk ppl where no help and laughed at us when we asked for help. The girl at the desk on the day we checked out laughed in my face and said that would have been nice to know when you checked in when I was looking at the sign. The night desk clerk laughed in my boyfriend face when he asked for the hot water to be fixed!!! They just put that sign out to cover their butts is all they did because they have known about the heater and haven’t done anything until we called corporate!!! The breakfast was the same every day!!! They just reheated the gravy over and over!!!
The only thing we liked was how clean the house keepers kept the place. They were amazing!!!
Stayed in November 2023
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