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  5. Reviews of Comfort Inn & Suites Cincinnati Eastgate

Reviews of Comfort Inn & Suites Cincinnati Eastgate This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4421 Aicholtz Road, Eastgate, OH 45245, United States of America

#4 of 4 hotels in Eastgate

Guests' Choice

Review Score

Based on 249 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    7.7

  • Value for money

    7.0

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 6, 2023

    8.0
    Friendly staff, could have been cleaner.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    The breakfast.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ac wasn't cold or wasn't working right. For the price we paid it wasn't worth it. The carpet smelt musty and not enough lighting. Very dark room and mo clock in room to tell you the time.

    The only thing was the wide variety of TV channels.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Besides the breakfast it was good.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Had stayed there many time prior to Covid and the breakfast was wonderful and loved the lady who worked in the breakfast area. She was so happy and friendly. The Breakfast was ok. There wasn't as much of a variety and they were out of somethings when we got there. There was still about 45 minutes before the breakfast was to close. There were some guest that arrived after we did and there was no eggs (I got the last egg) or meat left and they they just turned and walked away.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    It was perfect
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    I didn’t have any problems!

    Stayed in May 2023

  • Reviewed: April 24, 2023

    2.0
    Happy to get out of there and head home!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The first room we were given was so filthy (dirt, dust, bugs, questionable stains on the walls and bathroom), that we asked for a new room. The new room was also dirty, but at least there were no dead bugs or questionable stains. Because the rooms were so dirty, we decided not to go to the breakfast buffet and ate out each morning. All we could feel in the mattresses were the springs, so we didn't sleep very well. The entire facility was old and unkempt. We won't stay there again.

    The location was great and, frankly, the only reason we chose to stay at this hotel. My grandson's baseball team played less than 10 miles away. Between the proximity of the field and the variety of shopping and restaurants nearby, it was the absolutely perfect location.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    very nice place to stay good bang for your buck.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nice property close with everything you need around.

    Stayed in April 2023

  • Reviewed: March 31, 2023

    4.0
    it’s a good place to stop for a night to rest that’s about it
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    wasn’t the cleanest room

    the price and that it had breakfast

    Stayed in February 2023

  • Reviewed: March 20, 2023

    9.0
    Nice clean and quiet facility. Friendly Staff.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was down which my family looks forward to when we stay. Also, the coffee in my room was not stocked which my husband and I like early in morning before breakfast. Not enough coffee, Not enough cups.

    very clean, quiet, nice breakfast.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    4.0
    It was not a quality hotel
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Very rundown. Not comfortable. No one ever brought towels. It was a good location since I needed to be close to Mercy hospital for family member in ICU.

    Stayed in February 2023

  • Reviewed: February 4, 2023

    3.0
    The Stay was not worth the money
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night

    Cleaningless was horrible Dirty Yellow Towels Dirty Stained bedsheets Hair on bed

    Receptionist was very nice very helpful

    Stayed in February 2023

  • Reviewed: January 23, 2023

    2.0
    Very Poor
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was messy. Out of my friend group we all had to change rooms at least once. We never got clean towels. The cleaning people did a terrible job. The breakfast isnt that good. We found old dirty socks on the first night in.

    Stayed in January 2023

  • Reviewed: January 17, 2023

    10
    Warm and comfortable place to rest.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is perfect for me.

    Stayed in December 2022

  • Reviewed: January 8, 2023

    4.0
    Could be a great spot if they tried harder.
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights

    Window was broken so wind whistled in on windy nights. I was purposely put on the end closest to the construction of new condos next door. Had to ask for soap for a week before getting any.

    Rooms were large and comfortable. Place was clean.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    1.0
    Will not stay at this location. Should get money back.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Back door was not secure. Did not feel safe. shower floor was damaged.

    location

    Stayed in November 2022

  • Reviewed: November 1, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They can work better for breakfast. Every day are the same eggs and small hamburger

    Easy to find.

    Stayed in October 2022

  • Reviewed: October 23, 2022

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't get to stay. Because booking told me the room was completely paid for. They lied. I had no extra money to pay the difference. So I got to sleep in the woods. I will be filing a complaint with the better business bureau and I will also be telling all of my friends and family and Facebook what a horrible experience I had.

    Nothing

    Stayed in September 2022

  • Reviewed: October 11, 2022

    9.0
    Easy, friendly and enjoyable stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    parking lot was tight

    easily located near everything

    Stayed in October 2022

  • Reviewed: October 5, 2022

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Advertises a heated pool the heater was not working or was not turned on and it was not swimmable for me and my children, very very cold. I complained to staff, they said they would do something no communication between the shifts so I don't know if they ever fixed it I booked it specifically because it advertised a heated pool so that my children and grandchildren could swim. Definitely not happy about that aspect.

    Very clean very comfortable very modern and very quiet

    Stayed in October 2022

  • Reviewed: September 24, 2022

    4.0
    Smelled like smoke and wasn’t very clean.
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room smelled like smoke, the AC unit was covered in mold, the comforter was stained all over, the shower didn’t drain very well at all, they didn’t start breakfast until 7 and I found a vape pen by the side of the bed.

    There wasn’t much to like.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    8.0
    family vacation
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    n/a

    the location and fee

    Stayed in September 2022

  • Reviewed: September 6, 2022

    8.0
    yes
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nice

    room

    Stayed in August 2022

  • Reviewed: August 17, 2022

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was very cold and ring bouy on wall wouldn't stay up because hooks on bracket broken. If no lifeguard, all safety devices should be properly in place

    It was adaquate. Staff person was very nice. Eggs looked a little odd, like flat egg pancakes.

    Stayed in August 2022

  • Reviewed: August 17, 2022

    3.0
    paying $100 for a motel quality :(
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    so dirty, sand, hair everywhere, food crumbs on the bed corner, not working fan and hair dryer. paper thin wall! can hear neighbors talking and have their tv on or the people walked outside.

    location and okay breakfast

    Stayed in August 2022

  • Reviewed: July 23, 2022

    4.0
    I like the location
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights

    the hallway carpet is nasty looking ,I kept having to get my keys updated ,the woman that check in need to dress up ,they need infornation booklet of things you can do in Cincinnatic ,my bath tub was dirty

    Stayed in July 2022

  • Reviewed: July 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were comfortable.

    it was a nice place to stay. Breakfast was good.

    Stayed in June 2022

Showing 76 - 100

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