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  5. Reviews of Comfort Inn & Suites Danbury-Bethel

Reviews of Comfort Inn & Suites Danbury-Bethel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

80 Newton Road , Danbury, CT 06810, United States of America

#13 of 13 hotels in Danbury

Guests' Choice

Review Score

Based on 43 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was amazing

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Good value and clean facility with friend staff.
    • Leisure trip
    • Group
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, housekeeping did not check rooms were smoke free or report it. There was slight plumbing issues and had to be switched twice

    Breakfast was really good and of good value. The facilities was well kept, modern, and clean.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    Nice hotel with close proximity to restaurants and thrift shops! Comfortable beds👌
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish the windows would open, and pool would be open. And breakfast to have more options with vegetables.

    “I LOVED EVERYTHING OH MY GOSH THIS IS SO AWESOME THIS IS CRAZILY COOL!!!!!!!!!!!!!😀😀😀😀😀😀” this is from my son, lol, he clearly enjoyed the stay😁

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom shower faucet needs to be altered. My shower faucet was cold water sign with hot water and hot water sign with cold water.

    Location, cleanliness, staffs

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Crack in countertop of sink. Fruit in breakfast bar was old and rotting

    Staff was friendly and professional

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Great for the price. Would/am going to stay again while in town for work.
    • Business trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was a nice touch, but could’ve had more options. Gym was a little small too. Not a big deal though.

    Staff was friendly, price was pretty low and the room was clean.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 3 nights

    The only issue I had was with my room key. My room was on the fourth floor and far down the hall. I always was bringing up work stuff, so having to go to the front desk 2 different times was a bit of a pain.

    The staff was wonderful. The room very clean. Having a microwave and such a nice fridge wa a big plus. The duvet cover and bed was extremely comfortable.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    just fine…lovely front desk person
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    spare…kind of shabby furniture needs update

    cleanliness

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night

    the rooms need an update, no USB plugs

    the hotel was claen & the staff freindly

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    I’m overall satisfied once making my own arrangements to be comfortable with the room
    • Leisure trip
    • Travelers with friends
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The curtains sliders were not functioning properly. Heat/cooling unit made too much noise and could not make it function with the wall control. Some electrical plugs weren’t working properly either

    Convenient location for the purpose of the trip. Comfortable bed and pillows. Loved the Dove supplies in the bathroom. Did not expect refrigerator 👍 Very friendly reception

    Stayed in March 2024

  • Reviewed: February 18, 2024

    7.0
    Efficient and clean hotel in Danbury
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was not good quality. Should improve to better food.

    Rooms were comfortable and quiet.

    Stayed in December 2023

  • Reviewed: May 23, 2024

    4.0
    Needs updates and deodorize the smoke from the rooms.
    • Business trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The wall paper was peeling and the room smelled like cigarette smoke. I think the hotel needs some updating to be on par with the local competition.

    Location was convenient. Staff was professional and nice.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff at check in. Good variety of food at breakfast.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    6.0
    Overpriced for this level of facility.
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My carpet had not been vacuumed and there were crumbs on the floor. Bed wasn’t very comfortable.

    Right off highway. Lobby was attractive. Front desk staff was welcoming. Ridiculously overpriced.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fabulous beds, extremely clean throughout hotel. Will definitely return!

    Stayed in May 2024

  • Reviewed: May 19, 2024

    4.0
    Don't stay at this hotel through a third party
    • Leisure trip
    • Solo traveler
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Do not book this hotel through booking.com. I needed to cancel a night and talked to the guy at the front desk when I first checked in. He explained that he wasn't sure that he could change my reservation since I booked through booking.com which was a third party. But he went on his computer and said that he was able to successfully cancel my second night's stay with no problems. When I checked out the next day there was a woman at the desk and she said that I wasn't able to cancel my second night. I explained to her what the guy said the night before but was told the only thing I could do was call booking.com. So I called booking.com who tried calling the hotel. The hotel never responded back. So the hotel lied to me and I never got my money back. Also, when you first walk in the room there's no light. There's a lightswitch but not even a spot on the ceiling for a light to go (see photo attached), so I had to walk into a completely dark room. And the curtains had stains on them.

    The continental breakfast was nice.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    3.0
    No breakfast. Very disappointing.
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night

    The AC was so loud it was impossible to use it because then I couldn't sleep. No fan in the bathroom, so it fogged everything up and the room got really clammy. Never got to have the breakfast because it did not open when it was supposed to. They were "running late", and I waited for a while in the lobby but finally gave up and left. I should not have to be delayed in order to get what I paid for, that is really annoying.

    Never got to have the breakfast because it did not open when it was supposed to. They were "running late", and I waited for a while in the lobby but finally gave up and left. I should not have to be delayed in order to get what I paid for, that is really annoying.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Great value
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Curtain in room was hanging off the trac and the ac unit was falling apart. Minor fixes

    Price, clean & comfortable bed

    Stayed in May 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was amazing

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    It was above what we expected, clean, friendly staff
    • Group
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The convience to every thing, the staff was very accommodating and family friendly!

    Stayed in April 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    Breakfast in the morning was very much the same everyday. After two weeks stay I would have loved something different.

    Staff was very kind.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    6.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    - refrigerator in room made loud noises - no mechanical ventilation in bathroom , therefore not surprising that mild signs of mold are visible on bathroom ceiling - dark room , no ceiling lights - plastic knives , forks etc at breakfast , which is environmentally unfriendly

    - comfortable mattresses - ample parking spaces - good restaurant across the street

    Stayed in March 2024

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 25

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