8 Commerce Drive, Collinsville, IL 62234, United States of America
#2 of 10 hotels in Collinsville
Guests' ChoiceBased on 217 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Cantor
United States of AmericaClean , friendly place
Stayed in April 2024
Reviewed: April 1, 2024
Kelli
United States of AmericaGetting the water temperature in the tub sucked. Was either cold or super hot. I think the whole faucet needs to be replaced. And I woke up in the middle of the night to go to the bathroom and there were a bunch of ants on the bathroom floor. That was weird.
Our room was in a great location and on the first floor. I was traveling alone with my children and I was right by the back door (not a lot of traffic), right by the pool and by breakfast. Perfect room for a Mom with kids. Thank you for putting me in a room that was a perfect location.
Stayed in March 2024
Reviewed: March 14, 2024
Glenn
PhilippinesI really have to think in order to come up with something I did not like. The main thing that comes to mind is the refrigerator. They really need to install refrigerators with a closed freezer compartment.
I liked almost everything about this Comfort Inn. I appreciated Anna who accommodated my arriving earlier than I had scheduled. Even after she made that adjustment, she was friendly and personable with every contact. I also need to mention the open area in the middle of the facility. It is used for breakfast in the morning. But it also available and used through the day. Plus they have a fireplace (fake fire) adjacent to the open breakfast area, where people sit and simply enjoy the fireside atmosphere.
Stayed in March 2024
Reviewed: March 6, 2024
Amber
United States of AmericaElevator was out of order during our stay. Have a physical injury that made the steps hard to handle
Clean facilities and well maintained
Stayed in March 2024
Reviewed: January 5, 2024
Mark
United States of AmericaBathroom fan was a little noisy so while it was on and the bathroom door open the sound was grating to my ears.
Breakfast was good with lots of selections. Rooms were clean and beds comfortable.
Stayed in January 2024
Reviewed: January 1, 2024
Kent
United States of Americaquiet, clean. Friendly staff. Good value for the money. Convenient location.
Stayed in December 2023
Reviewed: October 24, 2023
Felicia
United States of AmericaThey had upgraded the TV Streaming service and did not have a channel guide for the room TV’s. The front desk could not tell local stations or how to access channels.
Location
Stayed in October 2023
Reviewed: September 15, 2023
Julie
United States of AmericaWe had a late check in and the attendant was asleep. Did a good job when got to the desk though.
Big room. Big bathroom. Clean. Good breakfast choices. Friendly staff.
Stayed in September 2023
Reviewed: August 24, 2023
Vanessa
United States of AmericaFloor by A/C was soaking wet
Staff was great
Stayed in August 2023
Reviewed: August 20, 2023
James
United States of AmericaThe bathroom was dirty with hair in the tub and in the sink. The room smelled like mold as well from the AC.
The breakfast buffet was good, and there were plenty of things to choose from. The location had many restaurants within a short distance of travel by car or walking.
Stayed in August 2023
Reviewed: August 6, 2023
Kimberly
United States of AmericaOur room had a damp feel and a musty smell. Lighting in the room was very dim
It was comfortable and the staff was very friendly.
Stayed in July 2023
Reviewed: August 1, 2023
Negron
United States of AmericaThe room had a very musty smell I thought I had gotten a smoking room on accident. It definitely needed a good smelling fragrance.
The breakfast was very good! Lots of things to choose from, waffles and pancakes had fruit topping optional of course and the beds are very comfortable I didn't want to get up.
Stayed in July 2023
Reviewed: July 31, 2023
Stanisław
United States of AmericaRooms need fresh air - they need to ventilated. Otherwise rooms are very comfortable. The building need one more elevator.
Good location - away from the city but still close to all St. Louis attractions. Friendly staff. Very good value as for the money. Good breakfast buffet.
Stayed in July 2023
Reviewed: July 31, 2023
Judith
United States of AmericaFront entrance blocked off for paving parking lot with no direction for finding registration. Very difficult and confusing. Tractor trailer parked and blocked us into parking space.
Clean We had a dog and our room was very close to entrance for dog walking.
Stayed in July 2023
Reviewed: June 27, 2023
Jennifer
United States of AmericaPillows were too small
Location and price
Stayed in June 2023
Reviewed: June 26, 2023
Charles
United States of Americashower head too high...hand held would be nice
The front desk lady (Anne) was great to work with checking in.
Stayed in June 2023
Reviewed: June 24, 2023
Deanne
United States of AmericaMy door handle was crooked and ‘glitchy’; hotel overall looked like it could use an update; the lights everywhere were on dim setting which gives off a somewhat depressing tone, especially in the daytime—had a difficult time seeing the breakfast bar or my plate of food..
Friendly staff, comfortable bed, nice variety for hot breakfast
Stayed in June 2023
Reviewed: June 24, 2023
Laura
United States of AmericaThe hotel was very clean, staff was great. I thought the bed was too high and too soft, otherwise beey happy and would definitely stay again!
Stayed in June 2023
Reviewed: June 17, 2023
Melody
United States of AmericaWe stayed for one night on the road. Very clean, comfy, nice sized room and bathroom, closet, safe, free breakfast with lots of options. Staff was very friendly and professional and despite being full to capacity kept everything running smoothly, clean, and kept breakfast fully stocked right up until the cutoff. Area was right off the highway and felt very safe. Rooms were quiet and beds/pillows/linens were new and comfy. Free parking. Every Comfort Inn we have stayed at so far has had the most friendly and happy employees!
Stayed in June 2023
Reviewed: May 22, 2023
Kenyta
United States of AmericaThe Wi-Fi was poor it didn’t work in our room at all for the whole time we were there other than that I had an amazing experience at this hotel
The night staff girl was wonderful the beds were nice clean and comfortable the only issue was the Wi-Fi and the breakfast it could have been better other than that I loved it and when I come back I’m booking there again
Stayed in May 2023
Reviewed: May 18, 2023
Mark
CanadaNo particular dislikes
Very clean facility, good breakfast, staff very friendly
Stayed in May 2023
Reviewed: April 20, 2023
Ron
United States of AmericaWe had a truck and trailer and it was difficult to find a parking spot. Everything else was great!!
We did not have time to enjoy the breakfast as we were on a time schedule to get to another location. However, the looks of it when we grabbed something quick was amazing.
Stayed in March 2023
Reviewed: April 11, 2023
Byland
United States of Americathin walls
breakfast
Stayed in April 2023
Reviewed: March 11, 2023
Dale
United States of AmericaThere was a dirty shirt hanging on the back of the door to our bedroom. I don't fault them much for missing it because they would have had to close the door to the bedroom to see it but it was still a little gross. Also when we checked in, the girl at the front desk specifically asked if we wanted the trash changed and fresh towels daily since we were staying 2 nights and we said yes but they didnt end up doing that. My husband was frustrated that the heater/ac rattled loud enough to keep him awake.
The girl at the front desk was so friendly when we checked in. She had just made fresh popcorn which was a nice perk. The room was pretty nice and the pool area was clean and well maintained. The breakfast bar was well stocked and clean.
Stayed in March 2023
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