11200 York Road, Hunt Valley, MD 21030, United States of America
#4 of 4 hotels in Hunt Valley
Guests' ChoiceBased on 445 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
7.8
Staff
8.8
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Keisha
United States of AmericaTv small
Room was clean
Stayed in April 2024
Reviewed: March 29, 2024
Michele
United States of AmericaExcellent
Stayed in March 2024
Reviewed: October 23, 2023
John
SeychellesBack parking was a bit tight and somewhat difficult to maneuver into spaces at near full capacity
Front desk clerk, Stefanie, was very welcoming and friendly; breakfast area clean and well stocked
Stayed in October 2023
Reviewed: October 10, 2023
Julie
United States of AmericaAs stated above, clean, but floor mopping with disinfectant during breakfast meant there was a strong smell while patrons were trying to eat. Would recommend cleaning AFTER breakfast, not during.
Older facility but very clean and well maintained. Polite, helpful staff.
Stayed in October 2023
Reviewed: October 2, 2023
Abby
United States of AmericaWhen I walked into the room, it had an awful smell. It ended up going away after 2-3 hours, but not really sure what it was.
Was an amazing room- very spacious and the view was beautiful.
Stayed in October 2023
Reviewed: September 27, 2023
Donna
United States of Americai didnt like the coffee in the room, and i didnt like, that being alone i didnt need to shut the door to the bathroom, but if you didnt you couldnt get to the toilet paper. but other than that no complaints.
the room was clean the bed was comfortable and the sheets and bedding felt very luxurious, they had a great feel, plenty of pillows, made it easy to fall asleep, the coffee downstairs was excellent, and the food that was served was also good and a nice variety. the staff was very nice and answered all my questions and ready to help. also like the idea that there was some covered parking in the back, in the event that it rained
Stayed in September 2023
Reviewed: August 28, 2023
Jessica
United States of AmericaI drive a large pick up and parking was a little tight
Great staff and clean
Stayed in August 2023
Reviewed: August 24, 2023
Rodgers
United States of AmericaOnly one elevator was working.
The location
Stayed in August 2023
Reviewed: August 21, 2023
Laurie
United States of AmericaLack of communication between desk and maid service for late checkout
Proximity to where I needed to go and breakfast
Stayed in August 2023
Reviewed: July 30, 2023
Chris
United States of AmericaSomeone had thrown trash and diapers in the hallway outside our room
Stayed in July 2023
Reviewed: July 10, 2023
Sam
United States of AmericaOne of the 2 elevators was not working and we were on the 7th (top) floor, so we had to use the elevators. The external doors of the one elevator that worked would sometimes jam and have to be unjammed manually..
Stayed in July 2023
Reviewed: July 10, 2023
James
United States of AmericaBathroom- tub was extremely slippery and almost fell, bathroom door is at an angle making it difficult to fit until it was closed, and hallway had a smell.
Really nice breakfast, staff was , very friendly, and room was OK
Stayed in July 2023
Reviewed: July 8, 2023
Cameron
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: July 4, 2023
Tamara
United States of AmericaThe elevators were slower and had some challenges with working consistently. It may have just been in our room however, the bathroom was very small and it was a challenge to open the door and walk in to close the door. (Even for a child) The shower head did not move as the wall was broken and the pipe was exposed. The noise level from the main road it is on. However the hotel front desk has complimentary night masks and ear plugs- definitely pick some up.
The customer service and workers were all wonderful!!! The lobby /breakfast area were a 10. The breakfast rotated a couple times each day and it was great! Rooms: Microwave and wonderful sized refrigerator.in room. The wardrobe and drawers for space were adequate, Lighting options in the room covered everyone and the air worked great!
Stayed in July 2023
Reviewed: June 26, 2023
Landin
United States of AmericaClean and great mini fridge with freezer
Stayed in June 2023
Reviewed: June 24, 2023
Pamela
United States of AmericaToo close to the highway. Hear eighteen wheels throughout the night.
Bed was comfortable, the staff was friendly ,and clean.
Stayed in April 2023
Reviewed: June 5, 2023
Frances
United States of AmericaNo comment
Clean,well stocked, convenient.stàffwas friendly and willing to help.
Stayed in June 2023
Reviewed: June 5, 2023
Kathy
United States of AmericaStaff was friendly! Room 510 was SPOTLESS ~ thanks to Katherin! Bed was very comfortable!
Stayed in June 2023
Reviewed: June 3, 2023
Hilner
United States of AmericaReservation was for a non refundable handicap room made a week ago. Hotel called 2 hours before check in that they had no more handicap rooms available! If we would have known we wouldn't have made the reservation! Only warm, not hot, water in the shower.
Location was good, easy to find. Breakfast was good.
Stayed in June 2023
Reviewed: May 29, 2023
Ericka
United States of AmericaI booked a king size bed but when I arrived, I was told there's only two doubles left
The room was clean and comfortable
Stayed in May 2023
Reviewed: May 28, 2023
Chastity
United States of AmericaThe air conditioning unit made horrible noise and it didn't get very cool in room.
The mini market located in the lobby
Stayed in May 2023
Reviewed: May 22, 2023
Sonya
United States of AmericaFor a short period of time the elevator did not work
The staff at check in and check out were exceptionally kind and helpful
Stayed in May 2023
Reviewed: May 13, 2023
Teresa
United KingdomThe bathroom was difficult to get into due to the position of the door and the toilet. The breakfast, although nice, needed to be refreshed more frequently as there was nothing much left to choose from for some time until items were replaced.
The staff were friendly and helpful and the room was clean and comfortable.
Stayed in May 2023
Reviewed: May 13, 2023
Joanne
United States of AmericaGreat customer service. Convenient location
Stayed in May 2023
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