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  5. Reviews of Comfort Inn Midland South I-20

Reviews of Comfort Inn Midland South I-20 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

910 West I-20, Midland, TX 79701, United States of America

#36 of 47 hotels in Midland

Guests' Choice

Review Score

Based on 140 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.4

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The swimming pool was closed the whole week. We were told it was going to get fix and open but it wasn't. We were mislead a couple times with the assurance that was going to be open.

    Facilities are clean, friendly staff.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    needed up grading, only 1 of 4 juices working, waffle machine broken

    clean

    Stayed in April 2024

  • Reviewed: April 5, 2024

    6.0
    It is ok, don't expect much though.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was dirty as soon as I walked in the door & through the hall. We were looking forward to using the pool-it was closed as it was filled with green slime & dirt, yuck! The laundry room was out of order also! The front desk woman was very unfriendly, the rest of the employees were NOT friendly either. The entire hotel appears to be a bit rundown & kind of dirty.

    The hotel was close to where I needed to go. The breakfast was okay...I was expecting the breakfast to be so much better than it was. On line the hotel was built up to be better than it was, I was disappointed as soon as I got there.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    7.0
    It was good but what was the 25.00 charge.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Won’t answer the phone

    They charged my card an extra 25.00 with out any explanation. Tried to call them but no answer they would answer the phone.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Pretty good, not sure why the bathroom layout is like that
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom is terribly designed. The door to the shower didn't even close all the way and the bathroom door will hit the shower door

    The rooms were cozy and the pillows were soft

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They had first put me in a handicap unit & it smelled & at first told me they had put me in this unit because there was not any other rooms. Once I said I would go to another hotel they were able to put me in a regular room that was a lot nicer.

    I like the price & the room once I was moved out of a handicap unit into a regular room.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    7.0
    Very satisfied
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom fixtures were loose

    Good breakfast. Great staff

    Stayed in February 2024

  • Reviewed: January 8, 2024

    8.0
    Great Service all around!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    General Manager was very informative and canceled my 2nd room. He informed me I would need to cancel with Booking.com to be refunded. Booking.com was very difficult in responding back, canceling the 2nd room and refunding me. But Robert the general manager was the one to inform me, booking.com is the ones who are paid and he only receives a coupon of payment. Thank you Robert, next time I'll go direct to reserve a room.

    Robert, General Manager was very helpful to cancel my 2nd room and to inform me that I would need to contact booking.com and cancel with them to be refunded.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    6.0
    There was a comfortable bed and the room was clean, but if you’re looking for more like a working shower stay somewhere
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There is mold above the bathroom shower, shower was not working correctly and there was no plug where they placed the coffee maker.

    The location was convenient.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I do have a complaint about booking com. Booking.com never sent my reservation thru so I ended up having to pay twice for the same room. Booking.com ripped me off!

    The employees were great. I have no complaints about the hotel.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Great value for money and nice hotel/facilites and accomodating staff.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    There was a smear of something by my bedpost when I checked in, so that was unpleasant. I wish the bathroom provided hand soap. Nobody came to make my bed or fix my room after day one, and there was a crying baby in the connecting room that didn't let me sleep.

    Nice value for money. The room had everything it needed. Good breakfast. The staff was really nice and accomodating and the coffee by the front desk was a nice touch.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Okay, but could have been so much better.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough towels in our room, the pool was broken, the breakfast was just warm, not hot and things were disorganized in the breakfast room, the staff was unavailable except for the one guy who was attempting breakfast and the front desk by himself.

    The breakfast was okay, but it wasn’t really hot and it was not ready on time. We had 4 people in our room and only two towels. I went to get more towels and there was only one guy trying to cook breakfast and cover the front desk alone. I felt really bad for him. He dropped what he was doing and got me some more towels right away, but the manager was not in yet and nobody was covering the front desk. He needs a gold star, though! I wish I had gotten his name!

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My room wasn’t cleaned the entire stay . I had to go & get my own clean towels & the breakfast horrible

    Stayed in November 2023

  • Reviewed: December 1, 2023

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The place seemed a little out of date, the couches looked really old and stained and so did the carpets. The elevator I though It was going to mess up. No vending machines so that was a bummer, But all in all good place.

    The bed was comfortable, and the location was very convenient next to everything pretty much.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    A decent place to stay for overnight
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A few glitches in reserved room. Moved to a different room

    Location

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    Great for the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasn’t working ,and my kids were really looking forward to that.

    The breakfast and staff were great!

    Stayed in November 2023

  • Reviewed: September 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Furniture was very worn, paint needed some touch up, no electrical socket for coffee maker, no soap dish or towel rack in shower, no towel bar or handicap grab bars in bath room

    Fairly clean and comfortable

    Stayed in September 2023

  • Reviewed: March 23, 2023

    8.0
    Overall a good experience.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Lobby and Hallways were dirty.

    Not very busy

    Stayed in March 2023

  • Reviewed: December 11, 2022

    7.0
    Last place I would stay at
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast options were less than stellar. Elevator was working but once on it - it felt like we were either going to get stuck in between floors and noisy like it needed major upkeep and to my surprise no Certificate of Inspection postes anywhere inside the elevator . Will not be staying here again

    Location was close to Interstate and restaurants

    Stayed in November 2022

  • Reviewed: November 19, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's a little run down, but it's to be expected in an oil town...beds need to be rotated

    nice and quiet

    Stayed in November 2022

  • Reviewed: October 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The swimming pool did not have a heater in it, so it was ice cold in the curtains don’t close all the way

    it was clean and the beds were comfortable

    Stayed in October 2022

  • Reviewed: July 29, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    location

    Stayed in July 2022

  • Reviewed: May 16, 2022

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    not enough towels

    very clean

    Stayed in May 2022

  • Reviewed: March 28, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Indoor pool was too cold to use. Water pressure in the shower was extremely weak. Outdoor lights were blinding but I used pants hangers from the closet to clip curtains closed.

    Hotel was quiet, especially for being off the interstate. Beds were firm but comfortable. We liked the pillows.

    Stayed in March 2022

Showing 1 - 25

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