910 West I-20, Midland, TX 79701, United States of America
#36 of 46 hotels in Midland
Guests' ChoiceBased on 140 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.0
Facilities
6.9
Staff
7.9
Value for money
7.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Sjortega
United States of AmericaThe swimming pool was closed the whole week. We were told it was going to get fix and open but it wasn't. We were mislead a couple times with the assurance that was going to be open.
Facilities are clean, friendly staff.
Stayed in April 2024
Reviewed: April 7, 2024
Laurie
United States of Americaneeded up grading, only 1 of 4 juices working, waffle machine broken
clean
Stayed in April 2024
Reviewed: April 5, 2024
Ana72gaitan
United States of AmericaIt was dirty as soon as I walked in the door & through the hall. We were looking forward to using the pool-it was closed as it was filled with green slime & dirt, yuck! The laundry room was out of order also! The front desk woman was very unfriendly, the rest of the employees were NOT friendly either. The entire hotel appears to be a bit rundown & kind of dirty.
The hotel was close to where I needed to go. The breakfast was okay...I was expecting the breakfast to be so much better than it was. On line the hotel was built up to be better than it was, I was disappointed as soon as I got there.
Stayed in April 2024
Reviewed: March 23, 2024
Thomas
United States of AmericaWon’t answer the phone
They charged my card an extra 25.00 with out any explanation. Tried to call them but no answer they would answer the phone.
Stayed in March 2024
Reviewed: March 18, 2024
Rojas
United States of AmericaThe bathroom is terribly designed. The door to the shower didn't even close all the way and the bathroom door will hit the shower door
The rooms were cozy and the pillows were soft
Stayed in March 2024
Reviewed: March 15, 2024
Gail
United States of AmericaThey had first put me in a handicap unit & it smelled & at first told me they had put me in this unit because there was not any other rooms. Once I said I would go to another hotel they were able to put me in a regular room that was a lot nicer.
I like the price & the room once I was moved out of a handicap unit into a regular room.
Stayed in February 2024
Reviewed: February 29, 2024
Phillip
United States of AmericaBathroom fixtures were loose
Good breakfast. Great staff
Stayed in February 2024
Reviewed: January 8, 2024
Jill
United States of AmericaGeneral Manager was very informative and canceled my 2nd room. He informed me I would need to cancel with Booking.com to be refunded. Booking.com was very difficult in responding back, canceling the 2nd room and refunding me. But Robert the general manager was the one to inform me, booking.com is the ones who are paid and he only receives a coupon of payment. Thank you Robert, next time I'll go direct to reserve a room.
Robert, General Manager was very helpful to cancel my 2nd room and to inform me that I would need to contact booking.com and cancel with them to be refunded.
Stayed in December 2023
Reviewed: January 8, 2024
Orba
United States of AmericaThere is mold above the bathroom shower, shower was not working correctly and there was no plug where they placed the coffee maker.
The location was convenient.
Stayed in January 2024
Reviewed: December 31, 2023
Casey
United States of AmericaI do have a complaint about booking com. Booking.com never sent my reservation thru so I ended up having to pay twice for the same room. Booking.com ripped me off!
The employees were great. I have no complaints about the hotel.
Stayed in December 2023
Reviewed: December 21, 2023
Valeria
United States of AmericaThere was a smear of something by my bedpost when I checked in, so that was unpleasant. I wish the bathroom provided hand soap. Nobody came to make my bed or fix my room after day one, and there was a crying baby in the connecting room that didn't let me sleep.
Nice value for money. The room had everything it needed. Good breakfast. The staff was really nice and accomodating and the coffee by the front desk was a nice touch.
Stayed in December 2023
Reviewed: December 4, 2023
Chris
United States of AmericaNot enough towels in our room, the pool was broken, the breakfast was just warm, not hot and things were disorganized in the breakfast room, the staff was unavailable except for the one guy who was attempting breakfast and the front desk by himself.
The breakfast was okay, but it wasn’t really hot and it was not ready on time. We had 4 people in our room and only two towels. I went to get more towels and there was only one guy trying to cook breakfast and cover the front desk alone. I felt really bad for him. He dropped what he was doing and got me some more towels right away, but the manager was not in yet and nobody was covering the front desk. He needs a gold star, though! I wish I had gotten his name!
Stayed in December 2023
Reviewed: December 1, 2023
Fredrick
United States of AmericaMy room wasn’t cleaned the entire stay . I had to go & get my own clean towels & the breakfast horrible
Stayed in November 2023
Reviewed: December 1, 2023
Contreras
United States of AmericaThe place seemed a little out of date, the couches looked really old and stained and so did the carpets. The elevator I though It was going to mess up. No vending machines so that was a bummer, But all in all good place.
The bed was comfortable, and the location was very convenient next to everything pretty much.
Stayed in November 2023
Reviewed: November 6, 2023
Marlene
United States of AmericaA few glitches in reserved room. Moved to a different room
Location
Stayed in November 2023
Reviewed: November 6, 2023
Britni
United States of AmericaThe pool wasn’t working ,and my kids were really looking forward to that.
The breakfast and staff were great!
Stayed in November 2023
Reviewed: September 5, 2023
Brian
United States of AmericaFurniture was very worn, paint needed some touch up, no electrical socket for coffee maker, no soap dish or towel rack in shower, no towel bar or handicap grab bars in bath room
Fairly clean and comfortable
Stayed in September 2023
Reviewed: March 23, 2023
Homer
United States of AmericaLobby and Hallways were dirty.
Not very busy
Stayed in March 2023
Reviewed: December 11, 2022
Gary
United States of AmericaBreakfast options were less than stellar. Elevator was working but once on it - it felt like we were either going to get stuck in between floors and noisy like it needed major upkeep and to my surprise no Certificate of Inspection postes anywhere inside the elevator . Will not be staying here again
Location was close to Interstate and restaurants
Stayed in November 2022
Reviewed: November 19, 2022
Sabino
United States of AmericaIt's a little run down, but it's to be expected in an oil town...beds need to be rotated
nice and quiet
Stayed in November 2022
Reviewed: October 9, 2022
Ashley
United States of AmericaThe swimming pool did not have a heater in it, so it was ice cold in the curtains don’t close all the way
it was clean and the beds were comfortable
Stayed in October 2022
Reviewed: July 29, 2022
William
United States of Americalocation
Stayed in July 2022
Reviewed: May 16, 2022
Maria
United States of Americanot enough towels
very clean
Stayed in May 2022
Reviewed: March 28, 2022
Capps
United States of AmericaIndoor pool was too cold to use. Water pressure in the shower was extremely weak. Outdoor lights were blinding but I used pants hangers from the closet to clip curtains closed.
Hotel was quiet, especially for being off the interstate. Beds were firm but comfortable. We liked the pillows.
Stayed in March 2022
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