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  5. Reviews of Quality Inn & Suites Olde Town

Reviews of Quality Inn & Suites Olde Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

347 Effingham Street, Portsmouth, VA 23704, United States of America

#3 of 8 hotels in Portsmouth

Guests' Choice

Review Score

Based on 440 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    7.8

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    Very comfortable and staff was excellent. Close to everything.
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night

    Building could definitely use some maintenance. First impressions mean a lot. Entryway needs work and so do the grounds. some outside lights were not working and windows in rooms need some attention.

    The breakfast was very good. Coffee was excellent. Room was comfortable and clean.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Like the price. Probably would come again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs a paint job

    Breakfast was great. Location is nice

    Stayed in March 2024

  • Reviewed: April 20, 2024

    7.0
    It was the better value in the area.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed 4 nights and only had house keeping come in one day. We had to ask for more towels. One night someone checked in late and was real loud. They woke us up.

    The location was good, but when we checked in we were told not to leave anything in the car of value due to a recent break in. The room was nice, just had to turn the temp down low to get it cool.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    6.0
    Fair stay
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The breakfast was advertise as hot breakfast but it wasn't really worth it, the room ac didn't work well so we kept waking up all sweaty and for some reason people kept talking in the hallway.

    The hotel was centrally located and had complimentary breakfast included

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    * one night there was a gathering of ppl in the parking lot hanging out. *change mattresses *Room 213 had a foul stinch

    Convenient to restaurants, grocery store

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Clean, comfortable room reasonbley priced for short stay
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Area seemed a little sketchy but acceptable for a short overnight stay.

    clean comfortable room, friendly staff, reasonable price for the area, one of few we found with king bed, ice and water dispenser in hallway, microwave and mini refrigerator in room.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No telephone, trash outside windows,

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was to simple. We were expecting eggs and biscuits and gravy like most other places we have stayed but we didn't eat there once.

    It was pretty clean for the most part until we looked out the window and seen the disgusting pool. I understand it was still cold to swim but a huge eye sore.

    Stayed in March 2024

  • Reviewed: December 9, 2023

    8.0
    Fun weekend
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Quiet and close to the casino

    Stayed in December 2023

  • Reviewed: December 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There was everything you need in a suite but it was all tired and looked in need of some TLC.

    Great location, very nice staff & a good sized suite with a very comfortable bed.

    Stayed in October 2023

  • Reviewed: December 4, 2023

    7.0
    It was just ok
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smoke Detector in the room was missing. Bathroom Door was dragging on the floor. Toilet tissue holder missing.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    8.0
    Very Good
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room and service

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dingy room. Filthy carpet. Stained carpet

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    👍
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think they could update some things like curtains and the mats in the bathtub and new toilet seats. Sink in bathroom was clogged thank god they had a plunger.

    The room served its purpose for the one night we were there. Saw a concert at the rivers casino and the drive was close. Enjoyed the town of Portsmouth

    Stayed in November 2023

  • Reviewed: October 23, 2023

    7.0
    This was our 4th stay at this location and every other stay was great, this one was not so great because the room was di
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We were in room 209 and the paint was chipped on the walls, the covers that go over the box spring were not on properly leaving us to see the dirty mattress cover underneath There was dust on the lamps and the end table The tub was gross and the shower curtain looked like it had a burn hole in it in a non smoking facility

    The proximity to my daughters college and the fact that wawa is right next door

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Fair
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor breakfast poor area, price high for this facility

    Stayed in October 2023

  • Reviewed: October 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floor and furniture are dirty. The pool was not available. Looks like it hasn't been used in years.

    The location was good, close to shopping and restaurants.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Very good and would stay there again.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    Hotel needs to be upgraded to modern fixtures, flooring, decor, and MOST DEFINITELY ATTENTION NEEDS TO BE IN LANDSCAPING. That was a turnoff.

    Desk persons were very pleasant.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    7.0
    Very solid for an overnight stay.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    It's a little outdated, however it was clean and overall comfortable.

    Convenient location and the price. It's directly next to a Starbucks and right around the corner from a ton of good restaurants/bars.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    If I return, I will stay stay here again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Everything was FINE>

    I had a very nice stay in 2 nights, I felt safe and it was clean. Overall, it was must as a expected.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Room was clean...overall clean..it was ok...
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Apparently booking thru booking.com rather than direct, we don't get the full correct info. Booking.com shows hot breakfast served, swimming pool and fitness center...and we were told Yes of course, we can put a cot in the room no extra charge. When in fact, since Covid, the pool has not been operational and that and the fitness center looked somewhat broken down.... and no hot breakfast provided as before..just cold cereal and packaged muffins...AND they do not and never have had cots to put in rooms!!!!

    Stayed in September 2023

  • Reviewed: August 23, 2023

    8.0
    I would stay there again
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs some updates, but overall good

    Good location, easy to find, friendly staff

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sheets of beds were not ironed. Not sure they were clean

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Pleasant Stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was only accessible through the front door, there was no other entry, not even another secure entry. The hotel still advertises a free hot breakfast. In order to have a hot breakfast, you have to microwave the frozen sausage or egg and cheese biscuits. Besides that there are packaged granola bars, cereal bars, muffins, yogurt, bananas, oatmeal, and cereal with milk,juice, water, coffee, and tea options. The parking was a little inconvenient if the lot filled. The only place that we could find to park was the back of the hotel (entry was in the front so we had to walk around the entire hotel to gain entry) or in an area with a sign that says "Prone to flooding, Park at your own risk).

    The staff were very friendly, especially Hedy(?) working breakfast, she was exceptionally sweet, she explained why there was no hot breakfast without us even inquiring. The hotel was clean. The beds were comfortable and had efficient covering and pillows! The AC was nice and cold and set to the lowest temp when we arrived so the room was nice and cool! The room was spacious! The front door locked at a certain time at night and you had to use your key to gain access to the inside, that was a nice safety feature! We didn't have any problems during our stay with anything!

    Stayed in August 2023

Showing 1 - 25

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