347 Effingham Street, Portsmouth, VA 23704, United States of America
#3 of 8 hotels in Portsmouth
Guests' ChoiceBased on 440 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
7.8
Facilities
7.2
Staff
8.4
Value for money
7.2
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Steve
United States of AmericaBuilding could definitely use some maintenance. First impressions mean a lot. Entryway needs work and so do the grounds. some outside lights were not working and windows in rooms need some attention.
The breakfast was very good. Coffee was excellent. Room was comfortable and clean.
Stayed in April 2024
Reviewed: April 22, 2024
Hatcher
United States of AmericaNeeds a paint job
Breakfast was great. Location is nice
Stayed in March 2024
Reviewed: April 20, 2024
Stephens
United States of AmericaWe stayed 4 nights and only had house keeping come in one day. We had to ask for more towels. One night someone checked in late and was real loud. They woke us up.
The location was good, but when we checked in we were told not to leave anything in the car of value due to a recent break in. The room was nice, just had to turn the temp down low to get it cool.
Stayed in April 2024
Reviewed: March 24, 2024
Miosoty
United States of AmericaThe breakfast was advertise as hot breakfast but it wasn't really worth it, the room ac didn't work well so we kept waking up all sweaty and for some reason people kept talking in the hallway.
The hotel was centrally located and had complimentary breakfast included
Stayed in March 2024
Reviewed: March 20, 2024
Anita
United States of America* one night there was a gathering of ppl in the parking lot hanging out. *change mattresses *Room 213 had a foul stinch
Convenient to restaurants, grocery store
Stayed in March 2024
Reviewed: March 18, 2024
Kristin
United States of AmericaArea seemed a little sketchy but acceptable for a short overnight stay.
clean comfortable room, friendly staff, reasonable price for the area, one of few we found with king bed, ice and water dispenser in hallway, microwave and mini refrigerator in room.
Stayed in March 2024
Reviewed: March 18, 2024
William
United States of AmericaNo telephone, trash outside windows,
Stayed in March 2024
Reviewed: March 5, 2024
Armando
United States of AmericaBreakfast was to simple. We were expecting eggs and biscuits and gravy like most other places we have stayed but we didn't eat there once.
It was pretty clean for the most part until we looked out the window and seen the disgusting pool. I understand it was still cold to swim but a huge eye sore.
Stayed in March 2024
Reviewed: December 9, 2023
Brandon
United States of AmericaNothing
Quiet and close to the casino
Stayed in December 2023
Reviewed: December 7, 2023
Carolyn
United KingdomThere was everything you need in a suite but it was all tired and looked in need of some TLC.
Great location, very nice staff & a good sized suite with a very comfortable bed.
Stayed in October 2023
Reviewed: December 4, 2023
Marvin
United States of AmericaSmoke Detector in the room was missing. Bathroom Door was dragging on the floor. Toilet tissue holder missing.
Stayed in December 2023
Reviewed: November 28, 2023
Margaret
United States of AmericaThe room and service
Stayed in November 2023
Reviewed: November 20, 2023
Beverly
United States of AmericaDingy room. Filthy carpet. Stained carpet
Stayed in November 2023
Reviewed: November 18, 2023
Linda
United States of AmericaI think they could update some things like curtains and the mats in the bathtub and new toilet seats. Sink in bathroom was clogged thank god they had a plunger.
The room served its purpose for the one night we were there. Saw a concert at the rivers casino and the drive was close. Enjoyed the town of Portsmouth
Stayed in November 2023
Reviewed: October 23, 2023
Audra
United States of AmericaWe were in room 209 and the paint was chipped on the walls, the covers that go over the box spring were not on properly leaving us to see the dirty mattress cover underneath There was dust on the lamps and the end table The tub was gross and the shower curtain looked like it had a burn hole in it in a non smoking facility
The proximity to my daughters college and the fact that wawa is right next door
Stayed in October 2023
Reviewed: October 16, 2023
Cynthia
United States of AmericaPoor breakfast poor area, price high for this facility
Stayed in October 2023
Reviewed: October 13, 2023
Edmond
United States of AmericaThe floor and furniture are dirty. The pool was not available. Looks like it hasn't been used in years.
The location was good, close to shopping and restaurants.
Stayed in October 2023
Reviewed: September 23, 2023
Rita
United States of AmericaHotel needs to be upgraded to modern fixtures, flooring, decor, and MOST DEFINITELY ATTENTION NEEDS TO BE IN LANDSCAPING. That was a turnoff.
Desk persons were very pleasant.
Stayed in September 2023
Reviewed: September 14, 2023
Todd
United States of AmericaIt's a little outdated, however it was clean and overall comfortable.
Convenient location and the price. It's directly next to a Starbucks and right around the corner from a ton of good restaurants/bars.
Stayed in September 2023
Reviewed: September 13, 2023
Barbara
United States of AmericaEverything was FINE>
I had a very nice stay in 2 nights, I felt safe and it was clean. Overall, it was must as a expected.
Stayed in September 2023
Reviewed: September 3, 2023
Brenda
United States of AmericaApparently booking thru booking.com rather than direct, we don't get the full correct info. Booking.com shows hot breakfast served, swimming pool and fitness center...and we were told Yes of course, we can put a cot in the room no extra charge. When in fact, since Covid, the pool has not been operational and that and the fitness center looked somewhat broken down.... and no hot breakfast provided as before..just cold cereal and packaged muffins...AND they do not and never have had cots to put in rooms!!!!
Stayed in September 2023
Reviewed: August 23, 2023
Sarah
United States of AmericaNeeds some updates, but overall good
Good location, easy to find, friendly staff
Stayed in August 2023
Reviewed: August 19, 2023
Daria
ItalyThe sheets of beds were not ironed. Not sure they were clean
Stayed in August 2023
Reviewed: August 14, 2023
Misty
United States of AmericaThe hotel was only accessible through the front door, there was no other entry, not even another secure entry. The hotel still advertises a free hot breakfast. In order to have a hot breakfast, you have to microwave the frozen sausage or egg and cheese biscuits. Besides that there are packaged granola bars, cereal bars, muffins, yogurt, bananas, oatmeal, and cereal with milk,juice, water, coffee, and tea options. The parking was a little inconvenient if the lot filled. The only place that we could find to park was the back of the hotel (entry was in the front so we had to walk around the entire hotel to gain entry) or in an area with a sign that says "Prone to flooding, Park at your own risk).
The staff were very friendly, especially Hedy(?) working breakfast, she was exceptionally sweet, she explained why there was no hot breakfast without us even inquiring. The hotel was clean. The beds were comfortable and had efficient covering and pillows! The AC was nice and cold and set to the lowest temp when we arrived so the room was nice and cool! The room was spacious! The front door locked at a certain time at night and you had to use your key to gain access to the inside, that was a nice safety feature! We didn't have any problems during our stay with anything!
Stayed in August 2023
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