12001 South Crater Road, Petersburg, VA 23805, United States of America
#3 of 16 hotels in Petersburg
Guests' ChoiceBased on 304 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.8
Staff
8.5
Value for money
7.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Sarah
United States of AmericaOne of our rooms had no hot water. The FD said they knew about it but didnt offer a solution. The other room had a plumbing issue with the tub not draining. A few sketchy characters lingering in the parking lot. Super small square pillows.
Location was right off 95. The staff was very helpful and pleasant! Beds were clean and comfy. The room was smaller but clean. I slept well. Mexican restaurant across the street has great food!
Stayed in April 2024
Reviewed: March 7, 2024
Michael
Trinidad and TobagoWe were placed in a room near dogs and were not asked in advance if it was okay. Succumbed a little to my hay fever symptoms which were mild as the place was kept clean.
The hotel was very clean and the staff were extremely friendly and helpful.
Stayed in March 2024
Reviewed: February 16, 2024
Kendra
United States of AmericaThis is stupid but just my ocd. The painters need to tape off around counters and base boards .
The staff from the time I entered to the time I left were kind and respectful, the rooms were clean.
Stayed in February 2024
Reviewed: December 20, 2023
Carrie
United States of AmericaRoom was a little on the small side.
The bed was extremely comfortable. My husband and I both had a great night's sleep. This was just a stopover for us on our way north and it was great having such a comfortable bed and good night's rest.
Stayed in December 2023
Reviewed: December 17, 2023
Biron
United States of AmericaAll rooms should have handicap bathrooms so that if a handicap room isn’t available people with disabilities could stay in your facility. The toilets were to low and makes it very difficult for people with disabilities to use them.
The location was fine. We did not have breakfast.
Stayed in November 2023
Reviewed: December 9, 2023
Kargbo
United States of AmericaEverything was ok
Clean , staff
Stayed in December 2023
Reviewed: November 7, 2023
Shenika
United States of AmericaClose to the highway and restaurants in walking distance.
Stayed in November 2023
Reviewed: October 8, 2023
Karen
United States of AmericaNothing really...it was fine, not great but acceptable
It was okay, easy in, easy out
Stayed in October 2023
Reviewed: October 5, 2023
Sabin
United States of AmericaLocation was good. Breakfast was good but same stuff everyday.
Stayed in September 2023
Reviewed: September 13, 2023
Dennis
United States of AmericaGreat place. Only problem was the hair dryer was broken, but front desk provided a replacement
Stayed in September 2023
Reviewed: September 6, 2023
Kevin
United KingdomThere was no curtains to block out the bright car park lights shining in the window all night. It lit the room up all night
The location and the condition was excellent
Stayed in September 2023
Reviewed: September 4, 2023
Lois
United States of AmericaLiked it all
All of the stuff was great.
Stayed in September 2023
Reviewed: August 15, 2023
Chelsea
United States of AmericaA weird smell from the cleaning products and stray hairs
The workers where friendly and caring
Stayed in August 2023
Reviewed: July 7, 2023
Patti
United States of AmericaProperty was right off the highway
Stayed in July 2023
Reviewed: June 21, 2023
Sheila
United States of AmericaReservation was under the wrong name but able to resolve the issue.
Convenient to I-95. Clean with friendly staff. Accommodated first floor request so happy with that.
Stayed in June 2023
Reviewed: June 17, 2023
Jerilynn
United States of AmericaWe did not feel safe outside as we were bringing in our bags. There was another guest walking around out front screaming at someone on his phone, extremely intoxicated, and urinating in the front of the building on the grass. 🥺
Location was right off 95. Very  convenient  for us as we were traveling. Front desk staff was very friendly and got us checked in quickly room was clean and comfortable. Breakfast was very good.
Stayed in June 2023
Reviewed: May 29, 2023
Audrey
United States of AmericaA little worn around the edges -- needs updating. Room was cramped; beds were high with no way for a small dog to jump up; no hand towels.
Cleanliness
Stayed in May 2023
Reviewed: May 1, 2023
Veronica
United States of AmericaThe breakfast area was spacious and had plenty of tables.
Stayed in April 2023
Reviewed: April 17, 2023
George
United States of AmericaN/A
Very good
Stayed in April 2023
Reviewed: April 16, 2023
Melanie
United States of AmericaA woman booked as a walk in and paid less that k did on booking.com. rooms need blackout curtains.
clean and comfortable
Stayed in April 2023
Reviewed: February 9, 2023
Samantha
United States of AmericaI had a separate $25 along with a $138 charge. Not told or explained that
Stayed in February 2023
Reviewed: January 13, 2023
Gardene
CanadaNothing
Very comfortable and clean. Staff super friendly
Stayed in January 2023
Reviewed: January 1, 2023
Linda
United States of AmericaWhen we booked this room, we indicated that we were traveling with small dogs. The rate we were quoted was $127.99, and that seemed reasonable, given the timing of our stay. (Most hotels have excellent availability on Christmas Eve, as most travelers hope not to be driving on that day.) When I checked in at the hotel, I was surprised to learn that the pet fee was $25 per dog, increasing the total we paid for this room to $177.99. Moreover, the clerk had difficulty posting the charge to our room and asked that I check my VISA account to see whether the $50 had gone through. Had I known that we would be paying this much for a one-night stay, I would have booked a room with another chain that has more reasonable pet fees or no pet fees at all. Also, the room we had was clean and fairly spacious. However, the hotel had a musty smell, and there were what appeared to be dehumidifiers running in the hallways. For our return trip, my husband and I booked with a chain that had no pet fees and saved more than $100 in room charges. In the interest of building strong customer loyalty, I think that Choice Hotels should waive pet fees for travelers who are on the road on Christmas Eve and/or ensure that the pet fee requirement is more prominently mentioned on the chain's website.
Because of the severe winter storm that hit most of the US on December 23, my husband and I had to alter our travel plans and start our drive to North Carolina on Christmas Eve. This change in our plans affected our hotel reservation: we decided to avoid the mountains and changed our route to one along I-95. Since we had initially booked a hotel in Harrisonburg, VA, through Booking.com, we were able to have that agency revise our reservation so that we could stay a day later than initially planned. Happily, the Comfort Inn in Leesburg, VA, accepted our reservation, and we found that this hotel was in the ideal location--just off I-95.
Stayed in December 2022
Reviewed: January 1, 2023
Howard
CanadaI was charged twice for the room. I mentioned to the receptionist that it looked to me that the charge had gone through twice on my credit card and was told that it had only gone through once. I see tonight that there’s two pending charges from the hotel. Hopefully one of them will be dropped tomorrow.
Breakfast and the location were good
Stayed in December 2022
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