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  5. Reviews of Comfort Inn Petersburg Near Fort Gregg-Adams

Reviews of Comfort Inn Petersburg Near Fort Gregg-Adams This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12001 South Crater Road, Petersburg, VA 23805, United States of America

#3 of 16 hotels in Petersburg

Guests' Choice

Review Score

Based on 304 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    7.0
    Comfortable place to sleep passing through
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of our rooms had no hot water. The FD said they knew about it but didnt offer a solution. The other room had a plumbing issue with the tub not draining. A few sketchy characters lingering in the parking lot. Super small square pillows.

    Location was right off 95. The staff was very helpful and pleasant! Beds were clean and comfy. The room was smaller but clean. I slept well. Mexican restaurant across the street has great food!

    Stayed in April 2024

  • Reviewed: March 7, 2024

    9.0
    All in all the experience was great for our 2 night stay. The breakfast options were good.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 2 nights
    • Submitted from a mobile device

    We were placed in a room near dogs and were not asked in advance if it was okay. Succumbed a little to my hay fever symptoms which were mild as the place was kept clean.

    The hotel was very clean and the staff were extremely friendly and helpful.

    Stayed in March 2024

  • Reviewed: February 16, 2024

    7.0
    The hotel was clean, and comfortable, the staff was kind and helpful. I felt safe.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This is stupid but just my ocd. The painters need to tape off around counters and base boards .

    The staff from the time I entered to the time I left were kind and respectful, the rooms were clean.

    Stayed in February 2024

  • Reviewed: December 20, 2023

    8.0
    Very good, just what we needed and hoped for!
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    Room was a little on the small side.

    The bed was extremely comfortable. My husband and I both had a great night's sleep. This was just a stopover for us on our way north and it was great having such a comfortable bed and good night's rest.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All rooms should have handicap bathrooms so that if a handicap room isn’t available people with disabilities could stay in your facility. The toilets were to low and makes it very difficult for people with disabilities to use them.

    The location was fine. We did not have breakfast.

    Stayed in November 2023

  • Reviewed: December 9, 2023

    9.0
    Good location
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok

    Clean , staff

    Stayed in December 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to the highway and restaurants in walking distance.

    Stayed in November 2023

  • Reviewed: October 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really...it was fine, not great but acceptable

    It was okay, easy in, easy out

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Good Value. Pet Friendly.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 10 nights

    Location was good. Breakfast was good but same stuff everyday.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    Good place near interstate for quick stop
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night

    Great place. Only problem was the hair dryer was broken, but front desk provided a replacement

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Needs curtains on windows
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no curtains to block out the bright car park lights shining in the window all night. It lit the room up all night

    The location and the condition was excellent

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    Liked it all

    All of the stuff was great.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    7.0
    Nice affordable work stay
    • Business trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A weird smell from the cleaning products and stray hairs

    The workers where friendly and caring

    Stayed in August 2023

  • Reviewed: July 7, 2023

    8.0
    Staff was very nice, room was clean, breakfast was not the best so we grabbed a coffee and headed out.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property was right off the highway

    Stayed in July 2023

  • Reviewed: June 21, 2023

    9.0
    Good choice to stay in the area
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Reservation was under the wrong name but able to resolve the issue.

    Convenient to I-95. Clean with friendly staff. Accommodated first floor request so happy with that.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    7.0
    Comfortable stay, good rate, nice breakfast.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    We did not feel safe outside as we were bringing in our bags. There was another guest walking around out front screaming at someone on his phone, extremely intoxicated, and urinating in the front of the building on the grass. 🥺

    Location was right off 95. Very  convenient  for us as we were traveling. Front desk staff was very friendly and got us checked in quickly room was clean and comfortable. Breakfast was very good.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    8.0
    Friendly front-desk staff, room was clean -- otherwise just ok.
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night

    A little worn around the edges -- needs updating. Room was cramped; beds were high with no way for a small dog to jump up; no hand towels.

    Cleanliness

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    Good breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast area was spacious and had plenty of tables.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    9.0
    Very pleasant! Good Mexican restaurant close by!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night

    N/A

    Very good

    Stayed in April 2023

  • Reviewed: April 16, 2023

    8.0
    Clean and comfortable spot to rest your head on a road trip 😎
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A woman booked as a walk in and paid less that k did on booking.com. rooms need blackout curtains.

    clean and comfortable

    Stayed in April 2023

  • Reviewed: February 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    I had a separate $25 along with a $138 charge. Not told or explained that

    Stayed in February 2023

  • Reviewed: January 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very comfortable and clean. Staff super friendly

    Stayed in January 2023

  • Reviewed: January 1, 2023

    6.0
    Adequate but pricey for a ten-hour stopover
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night

    When we booked this room, we indicated that we were traveling with small dogs. The rate we were quoted was $127.99, and that seemed reasonable, given the timing of our stay. (Most hotels have excellent availability on Christmas Eve, as most travelers hope not to be driving on that day.) When I checked in at the hotel, I was surprised to learn that the pet fee was $25 per dog, increasing the total we paid for this room to $177.99. Moreover, the clerk had difficulty posting the charge to our room and asked that I check my VISA account to see whether the $50 had gone through. Had I known that we would be paying this much for a one-night stay, I would have booked a room with another chain that has more reasonable pet fees or no pet fees at all. Also, the room we had was clean and fairly spacious. However, the hotel had a musty smell, and there were what appeared to be dehumidifiers running in the hallways. For our return trip, my husband and I booked with a chain that had no pet fees and saved more than $100 in room charges. In the interest of building strong customer loyalty, I think that Choice Hotels should waive pet fees for travelers who are on the road on Christmas Eve and/or ensure that the pet fee requirement is more prominently mentioned on the chain's website.

    Because of the severe winter storm that hit most of the US on December 23, my husband and I had to alter our travel plans and start our drive to North Carolina on Christmas Eve. This change in our plans affected our hotel reservation: we decided to avoid the mountains and changed our route to one along I-95. Since we had initially booked a hotel in Harrisonburg, VA, through Booking.com, we were able to have that agency revise our reservation so that we could stay a day later than initially planned. Happily, the Comfort Inn in Leesburg, VA, accepted our reservation, and we found that this hotel was in the ideal location--just off I-95.

    Stayed in December 2022

  • Reviewed: January 1, 2023

    7.0
    Other than that, everything was as promised.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged twice for the room. I mentioned to the receptionist that it looked to me that the charge had gone through twice on my credit card and was told that it had only gone through once. I see tonight that there’s two pending charges from the hotel. Hopefully one of them will be dropped tomorrow.

    Breakfast and the location were good

    Stayed in December 2022

Showing 1 - 25

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