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  5. Reviews of Comfort Inn Shady Grove - Gaithersburg - Rockville

Reviews of Comfort Inn Shady Grove - Gaithersburg - Rockville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16216 Frederick Rd., Gaithersburg, MD 20877, United States of America

#6 of 13 hotels in Gaithersburg

Guests' Choice

Review Score

Based on 587 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, typical breakfast, rooms clean, but a moldy humid smell. For one night okay

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Standard hotel, nothing special. Clean but dated

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Excellent stay here! I just would recommend having transport (as opposed to my situation relying on public transport and
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Just a couple of things but no fault of the hotel! First was since I had no car during this trip so I Googled to find a hotel that had a shuttle service. My fault for not phoning or emailing to confirm this. They used to have one but no longer do. Not their fault as they said they haven’t been able to get it off of Google. But their lovely staff let me know about the bus service very close by which was easy to use and able to take me to and from the Metro subway. Also the first night I had a rowdy group in the room next to mine. But no fault of the hotel and I was impressed that they dealt with it as soon as they realised it was a problem.

    Very clean, nice room, very nice staff working there!!, well presented breakfast area. I would definitely recommend this hotel to others.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Fine.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    I so wish hotel beds would be a bit more firm.

    Location was great for us. We were there over a weekend and a school group was there also, so the breakfast was a tad crowded. The room was clean, bed a tad soft, but they always are.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was ok, but there were limited options.

    The facilty was clean, quiet and very accommodating. I traveled with a toddler and a baby, and I was able to get a crib at no extra cost. The entire staff was very friendly.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location was excellent!

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    A great option for short business trips and weekends with friends in Washington, D.C.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The view from my window wasn't the best because there was construction nearby. But this is a typical situation for Washington, D.C.

    Considering the hotel's proximity to Washington, D.C., the room rates at all hotels in the area are inflated. However, the hotel's location is good - close to parking and the metro terminal. Therefore, getting to downtown is not difficult. There are many dining options nearby. The staff is friendly and ready to assist. The rooms are clean and spacious.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Short
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Clean and comfortable with clean breakfast

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    Great for a short term stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The area I guess but we didn’t walk around much

    The comfort of the room and the person at the check in was great

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very nice clean & comfortable
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    need more variety in the breakfast

    very nice

    Stayed in February 2024

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The refrigerator ran so loudly I needed earplugs to sleep.

    Staff was helpful. I left something behind and when I called they had already found it.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    ENJOYED MY STAY AND PLAN TO RETURN
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    There was a strong smell of marijuana in the elevators and the corridors. I don't like it but the smell even came into my room. That was disappointing. Also I think there are too many people in the breakfast area and it is hard to get a table at certain times. It would be good to have a notice at the time of check-in saying the times at which breakfast is less crowded or more crowded so people can plan what time to go downstairs

    I like the staff at the front desk. They are very responsive and helpful The location is nice and easy to access. Parking is generally available and convenient

    Stayed in November 2023

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise from building works next door

    Excellent breakfast

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Great Value
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was convenient for going to the Shady Grove Metro Station. Breakfast had plenty of options. Hotel seemed to be owner operated...everything was clean, safe, and orderly. Much appreciated.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom in my room wasn't upto par for the price per night and they had this guy blocking the entrance way every night with his car

    The breakfast menu the food was good

    Stayed in November 2023

  • Reviewed: December 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hall smelled like cigarettes. Real bad the first night but less every other day.

    Felt safe. Staff was helpful

    Stayed in December 2023

  • Reviewed: November 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Slow wi-fi. Only nearby restaurants were chains. Not the hotel’s fault.

    Clean, quiet. Room was serviced each day. Very unusual in today’s hotel environment

    Stayed in November 2023

  • Reviewed: November 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast could have been healthier

    A modernization would be nice

    Stayed in November 2023

  • Reviewed: October 16, 2023

    8.0
    Nice, clean hotel at a fair price.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    So many different blankets and pillows, it was hard to find a place to put them all to make space in the bed to sleep. It was warm so we only needed the sheet and 1 pillow each.

    Good breakfast - eggs, sausage, waffles, breads, donuts, etc. The room smelled fresh.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The lot next to it is under construction, so you get woken up at 6 am by the sound of construction machinery. Of course, that is a temporary condition which will probably be over in a few months. The room they use for breakfast can't really handle the volume of guests that they have. People get in each other's way. One morning there were no tables left.

    The room was comfortable and clean. It smelled nice, no weird odors or stale air. Everything worked. The gym is small but has decent equipment that isn't broken. Parking is very convenient. This hotel seemed very busy, which suggests that others see it as a good deal.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Good place to stay and I would recommend it.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Parking was lacking

    Very convenient location for my purposes.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bathroom smelled like smoke. It seemed to be coming from the wallpaper.

    The location was great with free parking and a huge free breakfast for their visitors. Our room was at the rear of the hotel away from the traffic so it was nice and quiet.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Friendly staff. Clean hotel. Reasonably priced. Enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights

    Good breakfast options.

    Stayed in September 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Coffee provided

    Flowers and other extras in the room

    Stayed in September 2023

Showing 1 - 25

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