2300 Soncy Road, Amarillo, TX 79124, United States of America
#30 of 69 hotels in Amarillo
Guests' ChoiceBased on 622 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Kathy
United States of AmericaOnly 2 carts, rough towels
Big room, friendly staff. Comfortable bed, nice big walk-in shower.
Stayed in June 2024
Reviewed: May 29, 2024
Claude
United States of AmericaThe breakfast was not as good as the Country Inn & Suites
N/A
Stayed in May 2024
Reviewed: May 28, 2024
Monty
United States of AmericaNothing. Really lived our aray
Helpful staff great amenity.
Stayed in May 2024
Reviewed: April 23, 2024
Crisandra
United States of AmericaBreakfast food and choices could be better
Stayed in April 2024
Reviewed: April 23, 2024
Rita
United States of AmericaDated. I couldn’t figure out how to turn shower day set on. The faucet has to be unscrewed which is weird. I had to ask a maid to assist and apparently it’s a common question.
The staff were very friendly and helpful
Stayed in April 2024
Reviewed: April 22, 2024
Natasha
United States of AmericaEverything was great except the fact that the pool was not open. The spa was but it was a small space and so many kids in it since the pool was not open. We booked specifically because there was an indoor pool. I understand things happen but the website should have been updated with a notice that the pool was not open so that people are prepared.
The room was very clean and comfortable. The breakfast was delicious. The staff was very nice and easy to deal with. The beds were very comfortable.
Stayed in April 2024
Reviewed: April 22, 2024
Sanchez
United States of AmericaShampoo and conditioner were very small not enough for the whole family.
Everything, I've stayed there before is very nice.
Stayed in April 2024
Reviewed: April 19, 2024
Fred
United States of AmericaI booked a room with 2 queen beds and was given a room with 2 smaller, full size beds. The heater thermostat wasn't working properly so I froze my butt off in a small bed, with no extra blankets in the room.
Stayed in April 2024
Reviewed: April 13, 2024
Foy
United States of AmericaThe overall comfort and cleanliness was very good. The restaurants were close by..
Stayed in April 2024
Reviewed: March 6, 2024
Tina
United States of AmericaHow booking .com was not helpful. After confirming my reservation, and sending a receipt booking.com sent a virtual credit card that was expired. I had to call Hong Kong and then they put me on hold, then hung up on me. I am done with booking.com. I moved to choice hotels.
How the staff was so helpful
Stayed in March 2024
Reviewed: January 18, 2024
Jones
United States of AmericaThis place would be perfect if the in-room fridge included a freezer compartment
Stayed in December 2023
Reviewed: December 12, 2023
Amie
United States of AmericaConstruction was going on. Hard to get to due to construction.
Easy booking. Breakfast included. Easy check in and out.
Stayed in December 2023
Reviewed: December 7, 2023
David
United States of AmericaHad a small issue with a 'running' toilet. Reported it to the front desk and they immediately had a maintenance person on it. Fixed in less than 10 minutes and it only took that long because he had to get a new flapper valve. Great response.
Stayed in December 2023
Reviewed: December 5, 2023
David
United States of AmericaHad a toilet issue and house maintenance was right on it. TCO in 5 minutes.
Stayed in December 2023
Reviewed: November 4, 2023
Kristie
United States of AmericaTowards the end of the hallway on the first floor it smelled like cigarrettes. Also there was two or three trucks that had trailers parked in the back taking up alot of the parking spaces
The rooms were clean and the breakfast was good.
Stayed in November 2023
Reviewed: October 21, 2023
Teresa
United States of AmericaClean, friendly staff
Stayed in October 2023
Reviewed: October 21, 2023
Frances
United States of AmericaThe biscuits at breakfast were too dry! Probably been keeping in the warmer too long.
Nice and roomy. Very clean.
Stayed in October 2023
Reviewed: October 14, 2023
Hpm
United States of AmericaFlies, several hovering as we ate
Convenient
Stayed in October 2023
Reviewed: October 12, 2023
Theresa
United States of AmericaThe smell of the room was very bad with a smoky musty smell and triggered my allergies. They said it was because the room had been closed up without air running, but it was way more than that. The hot tub is chipping and has some sharp edges. The fire alarm was set off by the front desk worker spraying bug spray for flies at 10:30pm. I had been asleep roughly an hour, so it was hard to get back to sleep. I had asked for ground floor room when I made the reservation due to mobility issues. If that had been a real fire, there is no way I could have made 3 flights of stairs. All the parking is in a parking lot at the far end of the building. Nothing near a door or even visible from the room.
There is breakfast... more than just packaged pastries, but the eggs are soupy and sausage links over cooked. There was plenty of clean towels which I loved. Pool was open, which was a desiding factor in booking this hotel.
Stayed in October 2023
Reviewed: October 3, 2023
Tom
United States of AmericaGreat location if your travelling through Amarillo. Good places to eat near by.
Stayed in September 2023
Reviewed: September 28, 2023
Traci
United States of AmericaThere was no hair dryer in the room. I used to work at a different hotel and we were i stalling the same shampoo/conditioner dispensers like here. Personally, I prefer the individual ones.
The room was clean and comfortable. The staff were pleasant and happy to assist as we checked in and out.
Stayed in September 2023
Reviewed: September 7, 2023
Phil
United States of AmericaNothing - stay was good
Free breakfast.
Stayed in September 2023
Reviewed: August 26, 2023
Tina
United States of AmericaAlarm went off at 430 am waking us up. Went off again at 630 am. Finally unplugged it.
Comfortable
Stayed in August 2023
Reviewed: August 23, 2023
Mike
United States of AmericaBreakfast needs improvement in quality.
Room & beds were comfortable, breakfast fair.
Stayed in July 2023
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