427 West University Parkway, Orem, UT 84058, United States of America
#6 of 13 hotels in Orem
Guests' ChoiceBased on 579 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.5
Value for money
8.2
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 13, 2022
John
United States of AmericaRestful night
Stayed in May 2022
Reviewed: August 9, 2022
Mary
United States of Americacheck out is at 11:00 which seemed a little early
close to everything
Stayed in August 2022
Reviewed: August 1, 2022
Audrey
United States of AmericaThe pool was closed the whole time we were there. The people at the front desk weren’t very friendly.
Breakfast was standard, wide variety of items,hot sausage and eggs. Room was clean, beds were comfortable. Location was very good. Close to BYU and lots of shops and restaurants. I would stay there again.
Stayed in July 2022
Reviewed: August 1, 2022
David
United States of Americaconnected rooms
very nice a clean
Stayed in July 2022
Reviewed: July 29, 2022
Yuxiao
United States of AmericaGreat hotel, very worth it. Clean, comfort, worth!!
Stayed in July 2022
Reviewed: July 25, 2022
Michael
United States of AmericaNo problems.
Good location for "through" travel. Plenty of places to eat around it. Room was comfortable and cool.
Stayed in July 2022
Reviewed: July 24, 2022
Sarah
United States of AmericaWhen we arrived there was a problem with our door lock. It was like this for 2 days before it was fixed. The solution from the front desk was to push the lock over and leave the door propped open. If we ended up shutting the door we had to have a staff member come and unlock it manually. It was a huge inconvenience.
The hotel in a great location to downtown Orem. There are a lot of great places to eat, explore, and hike. The nearby waterpark and jump park were fun for all ages. Check out Groupon for discounts in the area.
Stayed in July 2022
Reviewed: July 24, 2022
Andrew
United States of AmericaDidn't get the room I asked for!
The comfort
Stayed in July 2022
Reviewed: July 23, 2022
Mary
United States of Americatotally happy
clean
Stayed in July 2022
Reviewed: July 22, 2022
John
United States of AmericaBreakfast bar was weak. Out of eggs at 6:30 am.
Location, value for the price
Stayed in July 2022
Reviewed: July 19, 2022
Sally
United States of Americastaff and room. room was very nice, clean and roomy
Stayed in July 2022
Reviewed: July 17, 2022
Floyd
United States of Americapoor shower gaulity
Stayed in July 2022
Reviewed: July 15, 2022
Brent
United States of Americagood value
Stayed in July 2022
Reviewed: July 12, 2022
Daryle
United States of AmericaThe location was very convenient, just off of interstate 15. The breakfast was good and the staff was helpful when asked. The room was comfortable, albeit a bit noisy with the folks upstairs. There was no shampoo or conditioner or lotion in the room. Which makes me wonder about housekeeping but the bed seemed clean. overall it was a great value.
Stayed in July 2022
Reviewed: July 9, 2022
Daniel
United States of AmericaTub with shower instead of shower stall. Alarm clock was broken and the desk couldn’t find another. I was able to get a 4am wake-up however.
Stayed in June 2022
Reviewed: July 7, 2022
Jennifer
United States of AmericaThere were groups of people laughing and talking loudly in the hall between rooms. I went out once to tell them we were trying to sleep, but they didn't really pay attention. Eventually they quieted down, but it would have been nice if the hotel staff would have managed the situation without my having to get involved.
Clean, comfortable, convenient.
Stayed in June 2022
Reviewed: July 6, 2022
Ashley
United States of AmericaThe college kids were annoying, but not the motel’s fault.
The property was close to the freeway. It was close to Walmart and different restaurants.
Stayed in July 2022
Reviewed: July 1, 2022
Grove
United States of AmericaWe were greeted by a front desk clerk that was hacking repeatedly and got heavily winded mopping up a small spill. She said it was allergies, but I kept my distance as much as I could. It was hard, because I had to go to the front desk 2 times after my initial check in in the first night to get my keys to work. The next night, I had the same issue with the keys. The bathroom was huge, but had no counter. I had to set up the ironing board just to have a place to put stuff. My last night there were 2 stains on the fitted sheet, and one them looked like blood. They had been washed, but it was still gross! I know you can't control the people who stay there, but there were people on our floor with us, and eating breakfast with us who made me very uncomfortable to be around them. One had an ankle monitor, and I'm pretty sure another was a meth addict. They were in separate rooms, not part of the same party.
The breakfast selection was good. This was close to all of the things we wanted to do in Orem and Provo. The bed was comfortable. It was always easy to find a parking spot. It was pretty clean.
Stayed in June 2022
Reviewed: June 30, 2022
Gary
United States of Americaair conditioning system is dated. Only on/off controls and no auto temp controlled thermostat.
breakfast was great to start the day. Location of hotel is fine and centrally located to shopping, resturants and freeways.
Stayed in June 2022
Reviewed: June 29, 2022
Ehmann
CanadaThe breakfast lacked variety. It would be nice if they had one or two more carts for luggage.
The room was comfortable and is located next to incredible shopping opportunities.
Stayed in June 2022
Reviewed: June 29, 2022
Janey
United States of Americana
Location
Stayed in June 2022
Reviewed: June 27, 2022
Scott
United States of AmericaThe room was not ready by 3pm which is when they said it would be ready
Stayed in June 2022
Reviewed: June 24, 2022
David
United States of AmericaWould have appreciated being info abt breakfast and location of ice machine at check-in. We had to come back and ask abt those. I didn’t understand where to place my bowl to get dry cereal so I made a mess. A note indicating where to put the bowl would be helpful.
Great breakfast. Location good after we got there. Seemed a little hidden before as we were driving there.
Stayed in June 2022
Reviewed: June 23, 2022
Valerie
United States of AmericaDidn't have any issues or complaints except the front desk person often did not answer the phone and when I arrived, another couple was waiting in the lobby for a long time before anyone came to the front desk.
The hotel was clean, not crowded, perfect handy location close to the airport, and a great value for the price. Everything I come to expect because I consistently get it from Comfort Suites !! Wonderful stay !! We stayed here on our way into Utah and also again the night before our flight out.
Stayed in June 2022
Reviewed: June 21, 2022
Mark
United States of AmericaDidn't like having to backtrack 5miles on the freeway to access the turnoff for the hotel. It was also noisy, no insulation between rooms especially shower and bath tub noise. Also could hear hallway noise, i.e. walking, voices etc.
The bed was comfortable. The air conditioner worked well.
Stayed in June 2022
Düsseldorf, Germany
Joensuu, Finland
Asperen, Netherlands
Whangarei, New Zealand
Collepietra, Italy
Hastings, UK
Parga, Greece
Mérida, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content