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  5. Reviews of Comfort Inn & Suites Orem - Provo

Reviews of Comfort Inn & Suites Orem - Provo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

427 West University Parkway, Orem, UT 84058, United States of America

#11 of 11 hotels in Orem

Guests' Choice

Review Score

Based on 576 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.2

  • Free Wifi

    7.6

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Showing 76 - 100

  • Reviewed: August 13, 2022

    8.0
    Good...en
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Restful night

    Stayed in May 2022

  • Reviewed: August 9, 2022

    8.0
    pleasant
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    check out is at 11:00 which seemed a little early

    close to everything

    Stayed in August 2022

  • Reviewed: August 1, 2022

    8.0
    A clean comfortable place to stay close to BYU at an affordable price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The pool was closed the whole time we were there. The people at the front desk weren’t very friendly.

    Breakfast was standard, wide variety of items,hot sausage and eggs. Room was clean, beds were comfortable. Location was very good. Close to BYU and lots of shops and restaurants. I would stay there again.

    Stayed in July 2022

  • Reviewed: August 1, 2022

    9.0
    the staff was very nice and help full
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    connected rooms

    very nice a clean

    Stayed in July 2022

  • Reviewed: July 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Great hotel, very worth it. Clean, comfort, worth!!

    Stayed in July 2022

  • Reviewed: July 25, 2022

    9.0
    Good location to get in and out.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    No problems.

    Good location for "through" travel. Plenty of places to eat around it. Room was comfortable and cool.

    Stayed in July 2022

  • Reviewed: July 24, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights

    When we arrived there was a problem with our door lock. It was like this for 2 days before it was fixed. The solution from the front desk was to push the lock over and leave the door propped open. If we ended up shutting the door we had to have a staff member come and unlock it manually. It was a huge inconvenience.

    The hotel in a great location to downtown Orem. There are a lot of great places to eat, explore, and hike. The nearby waterpark and jump park were fun for all ages. Check out Groupon for discounts in the area.

    Stayed in July 2022

  • Reviewed: July 24, 2022

    8.0
    Very Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't get the room I asked for!

    The comfort

    Stayed in July 2022

  • Reviewed: July 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    totally happy

    clean

    Stayed in July 2022

  • Reviewed: July 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast bar was weak. Out of eggs at 6:30 am.

    Location, value for the price

    Stayed in July 2022

  • Reviewed: July 19, 2022

    9.0
    very nice facility and staff
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    staff and room. room was very nice, clean and roomy

    Stayed in July 2022

  • Reviewed: July 17, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    poor shower gaulity

    Stayed in July 2022

  • Reviewed: July 15, 2022

    8.0
    I need my receipt
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    good value

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location was very convenient, just off of interstate 15. The breakfast was good and the staff was helpful when asked. The room was comfortable, albeit a bit noisy with the folks upstairs. There was no shampoo or conditioner or lotion in the room. Which makes me wonder about housekeeping but the bed seemed clean. overall it was a great value.

    Stayed in July 2022

  • Reviewed: July 9, 2022

    9.0
    It was fine.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Tub with shower instead of shower stall. Alarm clock was broken and the desk couldn’t find another. I was able to get a 4am wake-up however.

    Stayed in June 2022

  • Reviewed: July 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    There were groups of people laughing and talking loudly in the hall between rooms. I went out once to tell them we were trying to sleep, but they didn't really pay attention. Eventually they quieted down, but it would have been nice if the hotel staff would have managed the situation without my having to get involved.

    Clean, comfortable, convenient.

    Stayed in June 2022

  • Reviewed: July 6, 2022

    7.0
    Our stay was very nice and the employees were pleasant. Only problem, I don’t think our room was cleaned well. We found
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The college kids were annoying, but not the motel’s fault.

    The property was close to the freeway. It was close to Walmart and different restaurants.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    7.0
    Has potential, great location
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We were greeted by a front desk clerk that was hacking repeatedly and got heavily winded mopping up a small spill. She said it was allergies, but I kept my distance as much as I could. It was hard, because I had to go to the front desk 2 times after my initial check in in the first night to get my keys to work. The next night, I had the same issue with the keys. The bathroom was huge, but had no counter. I had to set up the ironing board just to have a place to put stuff. My last night there were 2 stains on the fitted sheet, and one them looked like blood. They had been washed, but it was still gross! I know you can't control the people who stay there, but there were people on our floor with us, and eating breakfast with us who made me very uncomfortable to be around them. One had an ankle monitor, and I'm pretty sure another was a meth addict. They were in separate rooms, not part of the same party.

    The breakfast selection was good. This was close to all of the things we wanted to do in Orem and Provo. The bed was comfortable. It was always easy to find a parking spot. It was pretty clean.

    Stayed in June 2022

  • Reviewed: June 30, 2022

    8.0
    we have stayed there 3 times during the last year on our trips from california to/from colorado.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    air conditioning system is dated. Only on/off controls and no auto temp controlled thermostat.

    breakfast was great to start the day. Location of hotel is fine and centrally located to shopping, resturants and freeways.

    Stayed in June 2022

  • Reviewed: June 29, 2022

    8.0
    We got good value for our money.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    The breakfast lacked variety. It would be nice if they had one or two more carts for luggage.

    The room was comfortable and is located next to incredible shopping opportunities.

    Stayed in June 2022

  • Reviewed: June 29, 2022

    7.0
    comfortable
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    na

    Location

    Stayed in June 2022

  • Reviewed: June 27, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was not ready by 3pm which is when they said it would be ready

    Stayed in June 2022

  • Reviewed: June 24, 2022

    9.0
    Very comfortable.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Would have appreciated being info abt breakfast and location of ice machine at check-in. We had to come back and ask abt those. I didn’t understand where to place my bowl to get dry cereal so I made a mess. A note indicating where to put the bowl would be helpful.

    Great breakfast. Location good after we got there. Seemed a little hidden before as we were driving there.

    Stayed in June 2022

  • Reviewed: June 23, 2022

    9.0
    Great Quality and Value ! Clean and comfortable, friendly staff.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Didn't have any issues or complaints except the front desk person often did not answer the phone and when I arrived, another couple was waiting in the lobby for a long time before anyone came to the front desk.

    The hotel was clean, not crowded, perfect handy location close to the airport, and a great value for the price. Everything I come to expect because I consistently get it from Comfort Suites !! Wonderful stay !! We stayed here on our way into Utah and also again the night before our flight out.

    Stayed in June 2022

  • Reviewed: June 21, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like having to backtrack 5miles on the freeway to access the turnoff for the hotel. It was also noisy, no insulation between rooms especially shower and bath tub noise. Also could hear hallway noise, i.e. walking, voices etc.

    The bed was comfortable. The air conditioner worked well.

    Stayed in June 2022

Showing 76 - 100

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