1625 Jordan Creek Parkway, West Des Moines, IA 50266, United States of America
#10 of 22 hotels in West Des Moines
Guests' ChoiceBased on 165 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
8.3
Value for money
8.2
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Will
United States of AmericaMore and better selection
Standard hotel food if you’re going to advertise breather have breakfast
Stayed in April 2024
Reviewed: May 2, 2024
Kirk
United States of AmericaFacility was newer, but maintenance seemed to be lacking.
Unit was clean. Bed was comfortable. location Convenient, just off highway 35, Near several restaurants. Pool was warm. Decent fitness room.
Stayed in April 2024
Reviewed: April 2, 2024
Saharia
United States of AmericaEverything was good.
Breakfast very good, location perfect and the bed was the best so comfortable. Thank you
Stayed in March 2024
Reviewed: February 23, 2024
Hughes
United States of AmericaThe staff wasn't very friendly. They didn't greet you or make you feel welcome. This was both the evening and morning staff. However, the kitchen lady was friendly and made us feel welcome.
Clean and comfortable.
Stayed in February 2024
Reviewed: January 8, 2024
Susie
United States of AmericaThe heat in room 329 was hard to regulate. I turned it off manually and it started up by itself.
I was originally on a different floor but was moved to the same floor my other family members were on..
Stayed in January 2024
Reviewed: January 6, 2024
Wayne
United States of America(We are old and don't travel regularly. We found it impossible to operate the TV. An instruction card would help.)
The breakfast certainly allowed us to meet our usual breakfast expectations. The area was very clean and invited us to prepare our otherwise usual breakfast routines. The person responsible for preparing that area was available to assist us if and when we needed such. She was very friendly. We were also impressed with the friendliness of the persons at the check-in desk!
Stayed in January 2024
Reviewed: January 6, 2024
Taylor
United States of AmericaAs mentioned prior, just missing the gravy. at breakfast.................
As they say - Where's the Beef, er GRAVY? i don't believe anyone would make use of the bone hard biscuits to apply eggs and sausage in making a sandwich............ Otherwise the breakfast was quite good, as also the staff handling the task.......
Stayed in December 2023
Reviewed: December 7, 2023
Tim
United States of AmericaRoom upfront
Close to venue
Stayed in December 2023
Reviewed: September 30, 2023
Nancy
United States of AmericaElevator was available for upper floors; became very quiet by 10pm for rest. Front desk lady was so nice & seemed to be present 24/7 for our 2-night stay! She was very kind.
Stayed in September 2023
Reviewed: September 26, 2023
Scott
United States of AmericaWater tasted of chlorine
Rooms have been updated. Beds are comfortable. Ease of access to interstate. Very quiet— I slept until 11 am (I haven’t done that for years)
Stayed in September 2023
Reviewed: September 18, 2023
Terri
United States of AmericaLocation and quiet
Stayed in August 2023
Reviewed: July 10, 2023
Donald
United States of AmericaTV didn’t work in our room and had to change rooms. Then that TV didn’t work initially but after resetting it worked.
Location
Stayed in July 2023
Reviewed: June 23, 2023
Mj
United States of AmericaCheck in wasn't too bad, but could be a little more welcoming.
The entrance attractive, bedroom decor and bed comfort great, the morning breakfast good.
Stayed in June 2023
Reviewed: June 17, 2023
Patty
United States of AmericaBreakfast was just okay but coffee and tea was available at all times which was nice
Comfortable, quiet
Stayed in June 2023
Reviewed: June 2, 2023
Abigail
United States of AmericaThe lock on our door was broken (but our deadbolt worked, so we were fine for the night).
The staff was kind, our room was clean, typical hotel breakfast, and it's in a great location (close to the interstate, and felt safe)!
Stayed in May 2023
Reviewed: April 25, 2023
Noel
United States of AmericaBreakfast was underwhelming, basic , adequate.
Clean, quiet, comfortable.
Stayed in April 2023
Reviewed: April 8, 2023
Sharon
United States of AmericaNice selection for breakfast, food could be warmer
Stayed in April 2023
Reviewed: April 1, 2023
Kathleen
United States of AmericaThe breakfast choices weren’t that good. No hot oatmeal. Just muffins & bread for baked goods.
Good location. Rooms were too hot; we had trouble adjusting the temperature
Stayed in March 2023
Reviewed: February 28, 2023
Kari
United States of Americathe breakfast wasn’t ready when we were told it would be and the man working the ‘kitchen’ chased us out from getting the food that WAS ready
the bed was super comfy
Stayed in February 2023
Reviewed: February 21, 2023
Aubree
United States of AmericaPillows
Location was great
Stayed in February 2023
Reviewed: February 20, 2023
Ronald
United States of AmericaThe shower water pressure was not very strong, but it may have just been the type of shower head they used. Also just a note that the toilet is not very tall. As a senior with some back issues, I need to remember to make sure that they have ADA taller toilets available.
Nice room. Beds very nice with firm mattresses. On a road trip back home from Arizona so only grabbed a bite and a sleep before hitting the road in the morning.
Stayed in February 2023
Reviewed: February 6, 2023
Fred
United States of AmericaWe were missing hand soap when we checked in and the toilet needed to be flushed. The woman at the check in did provide good service to rectify the problems.
Stayed in February 2023
Reviewed: January 2, 2023
Joe
United States of Americanothing
newer property. very clean
Stayed in January 2023
Reviewed: December 6, 2022
Cody
United States of AmericaThe breakfast selection the juice machine was not working and there was no sign so I was fumbling with it thinking it was working but it wasn't. Also just not much available and the warm options was biscuits and gravy, not a fan of.
Nice room, pool was great
Stayed in November 2022
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