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  5. Reviews of Comfort Suites

Reviews of Comfort Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6015 Old Boyce Road, Alexandria, LA 71303, United States of America

#15 of 21 hotels in Alexandria

Guests' Choice

Review Score

Based on 484 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    7.6

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    6.0
    Marginal
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We stay there every month and there is always something wrong with the room and because of that we have to switch. This time the air conditioner was broken; the new room had no flat sheet on the bed and the TV’s volume was barely audible at 100%.

    Comfort and location

    Stayed in May 2024

  • Reviewed: April 27, 2024

    8.0
    First bad time in Alexandria, but not giving up
    • Business trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    First room the fridge didn't work, then they moved us to another room, TV was not working and toilet flooded the bathroom, and the shower I asked for was only in the first room. Staff was accommodating and friendly, but I was unable to shower for the entire stay.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Fix the wifi, interrupted my stay multiple times trying to work.

    Clean, convenient. Would have been much better if the wifi worked on my side of the hotel. That needs to get fixed to charge the prices you do in my opinion

    Stayed in March 2024

  • Reviewed: March 14, 2024

    6.0
    The price needs to come down for the quality of rooms they’re providing.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathtub and toilet were stained. The walls were pretty beat up & could use a repaint. The hallways smelled musty.

    The beds were comfortable and the staff was friendly.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There were so many stains in the carpet & the tub was slippery with soap scum from not being cleaned properly. Also we were disappointed that the pool was not available considering the weather was great.

    I liked how spacious the room was.

    Stayed in February 2024

  • Reviewed: October 29, 2023

    7.0
    Decent
    • Leisure trip
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stained bathtub

    Spacious floor plan

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    Location, service,quite

    Stayed in August 2023

  • Reviewed: October 10, 2023

    8.0
    Great location, Quiet rooms, Beds could use some sprucing up. Comfortable but worn.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Beds were a little worn. We had 2 people in a queen bed and the bed tended to pull you into the middle of it. The edges were a little tough to sleep on.

    Hotel was in a great location. Right off the highway, but enough that it wasnt noisy. Hotel was clean and quiet. Staff was freindly and helpful.

    Stayed in October 2023

  • Reviewed: August 18, 2023

    7.0
    Would stay there again if only overnight.
    • Family with young children
    • King Suite - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The towels were stained and dingy. There was no ice maker on our floor. Stayed two nights and no one cleaned our room during the stay. There was no air on in the lobby so we were sweating while having breakfast.

    The room was clean. Everything worked properly in the room and the beds were comfortable. Breakfast was good. Staff was always friendly and extremely helpful!

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Besides the leakage it was a great stay
    • Leisure trip
    • Solo traveler
    • Standard King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The sink was leaking water

    The staff was super friendly and helpful

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    Very good, would come again!
    • Leisure trip
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was unable to be used.

    The room was very clean and the bed very comfortable!Enjoyed working out in fitness room and breakfast.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    7.0
    room was great outside of the room was disappointing
    • Leisure trip
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    each floor had its own strong smell

    everything

    Stayed in May 2023

  • Reviewed: May 9, 2023

    6.0
    We arrived late and left at checkout time, it was worth the price paid.
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    On arrival, we found that the front sliding doors were not working and had to manually be pulled back, elevator needed to be cleaned inside and out pretty bad, the water accent out front needed to be cleaned out as well.. it was so full of algae that it looked a little like grass growing in it at first glance. And the bathroom floors need to be cleaned really well. It is really hard to get the grout clean around those larger tiles.

    it was a nice and quiet location off of the interstate, it came with a refrigerator and had tons of places to sit in the room including a couch and a cushioned bench. For the price this king room was booked for, it was fine for one night.

    Stayed in May 2023

  • Reviewed: April 23, 2023

    8.0
    The stay was nice. I would probably stay there again because so far it’s the cleanest hotel I have found in Alexandria.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It smelled dirty. The towels were bright white and clean for the most part, but some of the washcloths were dingy. Guests should not be expected to use a gray, brownish towel. Also, the shower curtain was yellow and dingy at the bottom. Also, lights should be installed in the driveway leading up to the hotel. It was very dark and hard to find the way at night.

    I liked that it was clean for the most part.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    Rode in to Love's truck stop and talked to some people and they headed us in that drection
    • Leisure trip
    • Group
    • Standard King Suite - Non-Smoking
    • Stayed 1 night

    No Hottub

    Wish they would have had an indoor pool and hottub mainly the hottub as we were on motorcycles and could have used the tub,

    Stayed in April 2023

  • Reviewed: March 31, 2023

    7.0
    Pleasant desk clerk , room spacious and comfortable.
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    care of facility: very dirty windows, entry doors. maintenance: broken shower head in first room, no hair dryer in 2nd room.

    location, personnel, value.

    Stayed in March 2023

  • Reviewed: March 18, 2023

    8.0
    The property was well lit and felt safer than other hotels in the area. It is convenient and clean.
    • Leisure trip
    • Solo traveler
    • Standard King Suite - Non-Smoking
    • Stayed 2 nights

    It was good. Good biscuits and gravy. No coffee on 17th. Pot broken??? All was clean and pickup even with many using the breakfast area.

    Stayed in March 2023

  • Reviewed: March 14, 2023

    7.0
    Over good...need more bedding.....this is a hotel after all :)
    • Leisure trip
    • Family with young children
    • Standard King Suite - Non-Smoking
    • Stayed 1 night

    Had a room with king bed and sofa sleeper. NO blanket or comforter available for sofa sleeper. Was told basically they "barely" had extra sheets for it.

    Breakfast was good...room was clean...

    Stayed in March 2023

  • Reviewed: March 12, 2023

    8.0
    Good room for the price.
    • Leisure trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location not great

    Price

    Stayed in February 2023

  • Reviewed: March 7, 2023

    6.0
    Can't wait till the next trip
    • Business trip
    • Solo traveler
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There's nothing there not to LOVE

    I fell in love with the place as I pulled up I loved how beautiful and nice welcoming and fresh and clean all over the building plus the staff are very welcoming I really enjoyed the stay and ready for the next one THANKS EVERYONE

    Stayed in March 2023

  • Reviewed: March 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no wifi which made checking in very difficult. they also did not accept cash which we weren’t aware of so that was also an inconvenience

    large room, fairly clean

    Stayed in March 2023

  • Reviewed: February 18, 2023

    8.0
    we need a stopping point in our way to Mardi Gras. it was clean and comfortable.
    • Leisure trip
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    all good

    easy to get to off the hiway

    Stayed in February 2023

  • Reviewed: January 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    some things were not working like the heat pump in the fitness room

    Stayed in January 2023

  • Reviewed: December 18, 2022

    8.0
    This is a great place for a stop over.
    • Leisure trip
    • Couple
    • Standard King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Few things missing, no Kleenex, only a couple towels, and keys had trouble. Signage not lit after dark and phones not working.

    it was very clean and quiet.

    Stayed in December 2022

Showing 1 - 25

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