4908 Southgate Drive, Billings, 59101, United States of America
#24 of 52 hotels in Billings
Guests' ChoiceBased on 284 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
8.2
Staff
8.2
Value for money
7.5
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Tamara
United States of AmericaThe property was clean, the room was clean, the shower was big and good water pressure, the bed was comfortable and the room was spacious.
Stayed in April 2024
Reviewed: April 16, 2024
Paul
United States of AmericaThe property was in a good location and we felt safe. Clean comfortable room. Courteous staff
Stayed in April 2024
Reviewed: April 6, 2024
Bill
United States of AmericaWe got in very late on a long road trip, the night manager and staff were fabulous. Even offered to leave breakfast out if we planned to head out before it started. Anything we asked for we got. The room was great for a family of five. Great value, friendly people, clean room.
Stayed in April 2024
Reviewed: March 4, 2024
Tia
United States of AmericaWe couldn't take our plates to our rooms from the dining room
I, liked everything,
Stayed in March 2024
Reviewed: January 18, 2024
Taryn
United States of AmericaMy kids were told they couldn’t “jump” into the pool…. Hard to tell kids they can’t jump into a pool but they listened and apologized.
They were very accommodating and friendly!
Stayed in January 2024
Reviewed: December 5, 2023
Kenneth
United States of AmericaElavator floor needs some work.
THe staff was friendly and acomadateing. Chech in was quick and painless.
Stayed in December 2023
Reviewed: November 19, 2023
Patsy
CanadaThere was nothing I didn't like about this room.
It was a very nice room. It was clean, comfortable and I would not hesitate to stay here again.
Stayed in November 2023
Reviewed: October 26, 2023
Stacie
United States of AmericaThey ran out of alot things during breakfast. Always had to constantly ask for forks or orange juice. Also, they need to do a garbage and towel check every day. We had a ton of garbage by time we left and had to go get more washclothes.
The breakfast was awesome!
Stayed in October 2023
Reviewed: September 15, 2023
Diane
United States of AmericaThe beds are so comfortable
Stayed in September 2023
Reviewed: September 7, 2023
Patsy
CanadaThe only downside is the hotel needs a bit of upgrading but it wasn't too bad.
We had a wonderful stay here! It was exactly what we expected and it was very comfortable.
Stayed in September 2023
Reviewed: July 24, 2023
Sharon
United States of AmericaThe beds were no so comfortable
Good price
Stayed in July 2023
Reviewed: July 23, 2023
Michelle
United States of AmericaA little high in price
Convenience and cleanliness
Stayed in July 2023
Reviewed: July 17, 2023
Ariel
United States of AmericaLinens were stained, garbage under the bed’s bathtub dirty.
Stayed in July 2023
Reviewed: July 10, 2023
Amber
United States of AmericaShower could’ve been better but that’s nobody’s fault
I liked how close it was to everything we wanted to see and do!
Stayed in July 2023
Reviewed: July 3, 2023
Ken
UgandaWhat we booked for online with booking.com was not the same room we checked into. We booked a room with a wooden divider between the King bed and the pull out couch which was why we booked the room in the first place. In the actual room there was no divider between the king bed and pull out bed where 2 family members were to sleep. We had 4 people in the room total. We were surprised the pull out couch bed pulled out perpendicular to the king bed nearly touching the king bed. This set up may have been ok with 2 people only in the room where you would not have to open the sofa sleeper creating very little space in the room to move. It was quite a surprise to roll back the crumpled, tired king bed sheets and find 2 human hairs and what looked like a blood stain. We pulled out the pull out couch and found numerous small dark stiff small animal like hairs on the tired, rumpled bed sheets. One chair had food crumbs in in. We fled the room to the front desk and explained what we had found. The front desk attendant apologized and changed us to a more acceptable room after letting us inspect it. The second room had a divider between the two double beds and the pull out bed. One of the pull out bed cushions was ripped and the internal foam exposed. There was a 1.5 inch burn mark on the flooring upon entering the room. At first we thought it to be part of an expired cockroach or slug which was sluggish in its movements. There was a 8 inch or so in diameter red stain on the carpet to the left of the wall near the closet which held extra beddings. We would be delighted if booking.com would attract us to come back to a hotel room for free with no surprises. We thank you for your consideration and trusting us to write accurate reviews.
Spacious room, at least the second one which we were given in exchange for the filthy one we were first booked into. Liked having the coffee brewer in the room. Good room lay out with 2 double beds on the right, then a small wooden divider separating the double beds and the pull out couch area. Movable flat screen tv positioned well to see from pull out/couch/living space. Nice view from window.
Stayed in July 2023
Reviewed: April 27, 2023
Thomas
United States of Americaright off I-90. close to gas station and numerous restaurants
Stayed in April 2023
Reviewed: April 22, 2023
Vasquez
United States of AmericaGreat breakfast, nice room
Stayed in April 2023
Reviewed: March 21, 2023
Ethan
United States of AmericaBooked an accessible room, and it was a regular room. The couch was not very clean. The shower / bathroom door layout not designed well. You have to enter the shower to turn on the water.
Tall ceilings, comfortable bed, shower pressure, quietness.
Stayed in March 2023
Reviewed: March 15, 2023
Tawnie
United States of AmericaHow thin the walls were. Had to be very quiet or the lady in the room next to us got angry. There was broken USB ports in our room and there was a hair tie and crumbs on the floor in our room when we checked in.
The beds were comfortable and nice amenities.
Stayed in March 2023
Reviewed: February 6, 2023
Drew
United States of AmericaBreakfast was cold. And there was one receptionist that wasn't the friendliest. She didn't seem very happy to be there or to answer our questions. Seemed very annoyed.
The room was amazing. It fit our family perfectly. And the price for it was great. Beds were comfortable and room was very clean.
Stayed in February 2023
Reviewed: December 1, 2022
Heidi
United States of AmericaThis is my go to hotel when staying in Billings. The staff is always fantastic, the rooms are clean and the bed is comfortable.
Stayed in September 2022
Reviewed: October 13, 2022
Misty
United States of AmericaI requested a room with a bathtub at the time of my booking but there was no tub in my room. Also, I was there because my mom has been very sick and was put on Hospice care. I was planning to stay two days but I tried canceling one night because my mom passed away. I was still charged for both nights even though I went down and explained the situation to the staff. She told me she could cancel it and refund the second night but I haven’t been refunded yet.
The staff were friendly and helpful
Stayed in October 2022
Reviewed: September 26, 2022
Katie
United States of AmericaThe room size, the breakfast included, the clean pool, water and coffee available at all times. Workout facility, free wifi. Cleanliness throughout.
Stayed in September 2022
Reviewed: September 2, 2022
Jesse
United States of Americaroom need better clinging, my shower Curtin had dried snot stuck to it and hair on the tub.
For Me location work well the rest was OK.
Stayed in September 2022
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