Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Montana hotel reviews
  4. Billings hotel reviews
  5. Reviews of Comfort Suites Billings

Reviews of Comfort Suites Billings This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4908 Southgate Drive, Billings, 59101, United States of America

#24 of 52 hotels in Billings

Guests' Choice

Review Score

Based on 284 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Nice and quiet
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was clean, the room was clean, the shower was big and good water pressure, the bed was comfortable and the room was spacious.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    great stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Accessible/Non-Smoking
    • Stayed 2 nights

    The property was in a good location and we felt safe. Clean comfortable room. Courteous staff

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Clean, friendly place to stay, wonderful for kids.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We got in very late on a long road trip, the night manager and staff were fabulous. Even offered to leave breakfast out if we planned to head out before it started. Anything we asked for we got. The room was great for a family of five. Great value, friendly people, clean room.

    Stayed in April 2024

  • Reviewed: March 4, 2024

    8.0
    .y kids enjoyed them selves
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't take our plates to our rooms from the dining room

    I, liked everything,

    Stayed in March 2024

  • Reviewed: January 18, 2024

    8.0
    We needed a last minute place to stay that accommodated a large family and they were very welcoming and friendly! The la
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    My kids were told they couldn’t “jump” into the pool…. Hard to tell kids they can’t jump into a pool but they listened and apologized.

    They were very accommodating and friendly!

    Stayed in January 2024

  • Reviewed: December 5, 2023

    9.0
    We had a nice stay with friendly people.
    • Leisure trip
    • Couple
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 4 nights

    Elavator floor needs some work.

    THe staff was friendly and acomadateing. Chech in was quick and painless.

    Stayed in December 2023

  • Reviewed: November 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    There was nothing I didn't like about this room.

    It was a very nice room. It was clean, comfortable and I would not hesitate to stay here again.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    They ran out of alot things during breakfast. Always had to constantly ask for forks or orange juice. Also, they need to do a garbage and towel check every day. We had a ton of garbage by time we left and had to go get more washclothes.

    The breakfast was awesome!

    Stayed in October 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are so comfortable

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Nice hotel!
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The only downside is the hotel needs a bit of upgrading but it wasn't too bad.

    We had a wonderful stay here! It was exactly what we expected and it was very comfortable.

    Stayed in September 2023

  • Reviewed: July 24, 2023

    8.0
    It was ok with the right price
    • Family with young children
    • Queen Suite with Sofa Bed and Accessible Tub-Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were no so comfortable

    Good price

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little high in price

    Convenience and cleanliness

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed and Accessible Tub-Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Linens were stained, garbage under the bed’s bathtub dirty.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    It was very comfortable, me and my boyfriend were sad to leave. Very nice stay!
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower could’ve been better but that’s nobody’s fault

    I liked how close it was to everything we wanted to see and do!

    Stayed in July 2023

  • Reviewed: July 3, 2023

    7.0
    Chapman Family Challenges
    • Leisure trip
    • Group
    • King Suite with Bathtub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    What we booked for online with booking.com was not the same room we checked into. We booked a room with a wooden divider between the King bed and the pull out couch which was why we booked the room in the first place. In the actual room there was no divider between the king bed and pull out bed where 2 family members were to sleep. We had 4 people in the room total. We were surprised the pull out couch bed pulled out perpendicular to the king bed nearly touching the king bed. This set up may have been ok with 2 people only in the room where you would not have to open the sofa sleeper creating very little space in the room to move. It was quite a surprise to roll back the crumpled, tired king bed sheets and find 2 human hairs and what looked like a blood stain. We pulled out the pull out couch and found numerous small dark stiff small animal like hairs on the tired, rumpled bed sheets. One chair had food crumbs in in. We fled the room to the front desk and explained what we had found. The front desk attendant apologized and changed us to a more acceptable room after letting us inspect it. The second room had a divider between the two double beds and the pull out bed. One of the pull out bed cushions was ripped and the internal foam exposed. There was a 1.5 inch burn mark on the flooring upon entering the room. At first we thought it to be part of an expired cockroach or slug which was sluggish in its movements. There was a 8 inch or so in diameter red stain on the carpet to the left of the wall near the closet which held extra beddings. We would be delighted if booking.com would attract us to come back to a hotel room for free with no surprises. We thank you for your consideration and trusting us to write accurate reviews.

    Spacious room, at least the second one which we were given in exchange for the filthy one we were first booked into. Liked having the coffee brewer in the room. Good room lay out with 2 double beds on the right, then a small wooden divider separating the double beds and the pull out couch area. Movable flat screen tv positioned well to see from pull out/couch/living space. Nice view from window.

    Stayed in July 2023

  • Reviewed: April 27, 2023

    8.0
    enjoyed the stay only disappointment was all the food that was supposed to be warm was cold for breakfast
    • Leisure trip
    • Couple
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    right off I-90. close to gas station and numerous restaurants

    Stayed in April 2023

  • Reviewed: April 22, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Great breakfast, nice room

    Stayed in April 2023

  • Reviewed: March 21, 2023

    8.0
    Overall good value at $137
    • Business trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night

    Booked an accessible room, and it was a regular room. The couch was not very clean. The shower / bathroom door layout not designed well. You have to enter the shower to turn on the water.

    Tall ceilings, comfortable bed, shower pressure, quietness.

    Stayed in March 2023

  • Reviewed: March 15, 2023

    8.0
    I would stay again.
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    How thin the walls were. Had to be very quiet or the lady in the room next to us got angry. There was broken USB ports in our room and there was a hair tie and crumbs on the floor in our room when we checked in.

    The beds were comfortable and nice amenities.

    Stayed in March 2023

  • Reviewed: February 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed and Accessible Tub-Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was cold. And there was one receptionist that wasn't the friendliest. She didn't seem very happy to be there or to answer our questions. Seemed very annoyed.

    The room was amazing. It fit our family perfectly. And the price for it was great. Beds were comfortable and room was very clean.

    Stayed in February 2023

  • Reviewed: December 1, 2022

    9.0
    Family Overnight Trip
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed and Accessible Tub-Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is my go to hotel when staying in Billings. The staff is always fantastic, the rooms are clean and the bed is comfortable.

    Stayed in September 2022

  • Reviewed: October 13, 2022

    9.0
    Overall very good
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I requested a room with a bathtub at the time of my booking but there was no tub in my room. Also, I was there because my mom has been very sick and was put on Hospice care. I was planning to stay two days but I tried canceling one night because my mom passed away. I was still charged for both nights even though I went down and explained the situation to the staff. She told me she could cancel it and refund the second night but I haven’t been refunded yet.

    The staff were friendly and helpful

    Stayed in October 2022

  • Reviewed: September 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The room size, the breakfast included, the clean pool, water and coffee available at all times. Workout facility, free wifi. Cleanliness throughout.

    Stayed in September 2022

  • Reviewed: September 2, 2022

    8.0
    OK. but I will look for another place to stay next time I go to Billings at least 4 times a year.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    room need better clinging, my shower Curtin had dried snot stuck to it and hair on the tub.

    For Me location work well the rest was OK.

    Stayed in September 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!