15813 2nd Street, Channelview, 77530, United States of America
#10 of 14 hotels in Channelview
Guests' ChoiceBased on 139 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
7.5
Facilities
7.1
Staff
7.7
Value for money
7.3
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Lorena
United States of AmericaLocation and the dirty pillow cases and sheets overall great
comfortable very cozy and great staff
Stayed in March 2024
Reviewed: November 20, 2023
Linda
United States of AmericaGates were open Saturday night front doors not locked after 12 am and side door open widely the room didn’t have blow dryer and tv not working due to no batteries (remote)I did let the lady know she was no help
Location and it had gates
Stayed in November 2023
Reviewed: August 28, 2023
Richard
United States of AmericaI would have preferred bigger pillows they were a little small and.kind of uncomfortable
The breakfast was good and the location was perfect down the road from just about every fast food place you can think of
Stayed in August 2023
Reviewed: July 6, 2023
Kristen
United States of AmericaElevator was broken and it didn’t seem like it was a priority to get it fixed, as we were there for 3 nights and no one worked on it at all. Very inconvenient with 3 children.
Affordable and overall very nice
Stayed in July 2023
Reviewed: June 5, 2023
Charmi
United States of AmericaIt was dirty everywhere. The breakfast area, dirty tables, dirty floors, dirty elevator and dirty hallway. There was a dog in the pool area and another dog in our opposite room. The hallway smells and the guests on another room is smoking while his door is open. The hallway smells like smoke. It is by far the “worst managed” Comfort Suite we had stayed at NON-guest are swimming in the pool. The back doors are never closed, there’s a rock wedge on the door to keep it from closing and even if you take the rock off, the doors won’t shut. It has great potential but it will need a revamp in facilities management.
It was affordable, but you also get what you pay for…
Stayed in June 2023
Reviewed: March 6, 2023
Trinity
United States of AmericaThis location needs more than one front desk person especially during the day. I had to wait for someone to come and check me in past 10 minutes, even with me ringing the doorbell and check in was even longer because the clerk was confused about my stay even though I pre-booked and paid online. Also, the janitorial staff had their cleaning supplies left in the ONE elevator the hotel had which put me significantly behind my schedule after the check-in incident.
everything was ok and looked exactly like the pictures but the service was not really great.
Stayed in March 2023
Reviewed: November 19, 2022
Joseph
United States of AmericaNov 14 night front desk young lady was not friendly. Gave us 1 key for 4 people. Asked if there were towels for 4 people in our room. She didn’t know 4 people were in my party or towel situation ( used Booking.com and listed 4 adults). I was told that if there wasn’t 4 towels to come back and she’ll get some. I was tired from driving and didn’t want to track back to the office. Front desk staff in morning of 11/15 was very nice.
Close to highway,as we were in middle of our drive.
Stayed in November 2022
Reviewed: February 27, 2022
Shelly
United States of AmericaRoomy, clean, comfy
Stayed in February 2022
Reviewed: November 15, 2021
Stephaniehz
United States of AmericaNo free breakfast was provided wich is one reason I chose this hotel. Staff only recommended nearby restaurants.
Stayed in November 2021
Reviewed: August 15, 2021
Freida
United States of AmericaThe room smelled like mold.
Staff was very nice.
Stayed in August 2021
Reviewed: August 14, 2021
Diane
United States of AmericaThe pool was not clean (water was green). More importantly, our toilet in our room looked like someone used it before we did. Not flushed or clean. Breakfast- no eggs the whole time we were eating.
Large, comfortable rooms
Stayed in August 2021
Reviewed: July 29, 2021
Natalie
United States of AmericaThe housekeeper never came to my room. I had to keep going to the front desk for clean towels and toilet paper. The street that it's on looks more like an alleyway than an actual road.
The breakfast was good. I like that it was close to the interstate and had restaurants close by.
Stayed in July 2021
Reviewed: June 22, 2021
Angelita
United States of AmericaI was good but the fold out beds didn't have sheets and we had to keep going down to get some. Housekeeping was no help at all.
The friendliness and nice it was nice and quiet. Fairly clean.
Stayed in June 2021
Reviewed: June 3, 2024
Joseph
AustraliaPhone did not work, shower was terrible , needs some maintenance
Breakfast
Stayed in June 2024
Reviewed: April 29, 2024
Garza
United States of AmericaThe first room we were put in with 2 queen beds and sofa, one of the beds had pee and smelled so horrible, the other bed had hair on it in multiple places. The second room was better with the bedding expect the sofa bed, when I opened the sofa bed there were no sheets on it (or anywhere in the room for it) the bed had a halls cough drop in the middle of the bed. Towels were stained with hair in them as well.
The second room we were put in was very roomy.
Stayed in April 2024
Reviewed: March 26, 2024
Tierra
United States of AmericaPool wasn’t clean
Everything
Stayed in March 2024
Reviewed: March 21, 2024
Matthew
United States of AmericaThe first room had pee stains on pillow cases. And the tile on the bathroom floor was loose my toddler tripped on it an the couch had tears on it where my toddler could get it and they never put wet floor signs down when mopping the hallways or lobby. The outside grounds was dirty with trash then by the third day they cleaned the grounds a little I feel like the hotel could have been cleaner and more organized
The staff was nice an respectful
Stayed in March 2024
Reviewed: March 17, 2024
Miguel
United States of AmericaDirty sheets dirty room dont stay here
Very bad location gates dont lock doors dont lock hotel smelt like marijuana all around
Stayed in March 2024
Reviewed: March 17, 2024
Sherry
United States of AmericaWe had two wait over an hour to check in also someone was smoking pot. And the elevator was down
Stayed in March 2024
Reviewed: March 12, 2024
Cristopher
United States of AmericaIt was hot in the room and never really got cold
Didn’t eat breakfast
Stayed in March 2024
Reviewed: January 26, 2024
Majors
United States of AmericaThe fact that they had constant issues with everything and they didn't even offer any compensation or anything at all
I like the fact that the guy who checked us in was awesome better than that
Stayed in January 2024
Reviewed: January 2, 2024
Reagan
United States of AmericaEverything could have been better, from the cleanliness to the condition of the hotel. There was an old sock left in our room from the previous guest, the pillows were terrible and we were woken up at 3 am from water pouring out of our ceiling and onto the floor. It looked as though it had happened many times before because it had been patched and painted over several times. I did not notice the spot on the ceiling when we arrived only after the leak began. When i called the staff about the leak they were unbothered by it and rude. I would NOT recommend this hotel to anyone.
There’s was nothing about this hotel that i liked.
Stayed in January 2024
Reviewed: November 6, 2023
Andrés
United States of AmericaVery nice and clean
Stayed in November 2023
Reviewed: October 5, 2023
Riachell
United States of AmericaThis place was filthy!!! The bathroom was missing the knob to get in. There were broken pictures on the walls. There were holes in the walls. This place is not as nice as the pictures show it to be.
The front desk lady was very polite.
Stayed in August 2023
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