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  5. Reviews of Comfort Suites Lake Norman - Huntersville

Reviews of Comfort Suites Lake Norman - Huntersville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14510 Boulder Park Drive, Huntersville, NC 28078, United States of America

#7 of 12 hotels in Huntersville

Guests' Choice

Review Score

Based on 199 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.6

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    9.0
    Our stay here was absolutely great. Krishna the manager on duty is awesome guy
    • Leisure trip
    • Family with young children
    • King Suite Large
    • Stayed 1 night

    The fire alarm was pulled by an individual during out stay at about 3 in the morning. it absolutely scared us awake out of our sleep but I do understand it was not the fault of the hotel or its staff.

    The breakfast was simply okay- It really could use some updating but at the end of the day it serves its purposed.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Decent place, not the best but not priced to be the best.
    • Leisure trip
    • Solo traveler
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The handheld shower head wasn’t the best. The signage to locate the building is nonexistent. It seems like the building was built backwards.

    Room was spacious. The bathroom was enormous. Having DirecTV was nice.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower did not drain while taking a shower.

    The staff were amazingly helpful and friendly!

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    It was an 8 of 10.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    I have stayed at this Hotel 14 times on my way to and from Florida and I am becoming more disatisfied with it. The breakfast us to be real eggs and now it offers these round yellow things which have no taste. It also offered croisants for breakfast which is no longer done. Our room was on the 2nd floor, which housed 2 little dogs who were barking occasionally.

    I have stayed at this Hotel 14 times on my way to and from Florida and I am becoming more disatisfied with it. The room was nice.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Booked king room was placed in 2 full size beds. Could smell marijuana near the check in area. Homeless person around the premises throughout the day and night.

    Room was spacious and beds comfortable. Facility smelled clean and taken care of. Friendly staff and welcoming.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Good location, comfortable room
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We have two small dogs and they are allowed on the property, but it was not the most dog friendly property

    Not far off the highway very clean and comfortable. The room was a nice size as well.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Just one elevator was in service.

    Room was clean. Pool was little,but nice.

    Stayed in April 2024

  • Reviewed: March 14, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was small and simple. Could've been better. Constant issues with key cards

    Very accommodating to pet owners, clean, comfort, good staff

    Stayed in March 2024

  • Reviewed: February 21, 2024

    9.0
    Pet friendly
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I was surprised that pets were allowed to stay. Everytime we walked down the hallway a dog barked at us from one of the rooms. I hate to think I am staying in a room that a dog occupied before us.

    The room was large, free breakfast, location and price.

    Stayed in February 2024

  • Reviewed: January 21, 2024

    9.0
    Great value stay.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was cold.

    Clean. Affordable room for 6 of us.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    We will definitely stay here again when we come back
    • Business trip
    • Couple
    • King Suite Large
    • Stayed 4 nights
    • Submitted from a mobile device

    Convenient to all of our friends and family. Also I found a great greenway to walk the dog on! Beautiful!

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Facility was very nice, comfortable and clean. Would stay again if in the area.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Just subpar breakfast.

    Breakfast was not up standards expected. It was explained by hostess that shipment of some items had not arrived, thus causing subpar standards.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    N/A

    Good location and quietness

    Stayed in October 2023

  • Reviewed: November 20, 2023

    9.0
    Great value and comfort.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Broken ice machines, pool was small and breakfast was a little sparse.

    Awesome beds. Nice,quiet,clean and spacious rooms.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of road construction in the area.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Would choose again
    • Leisure trip
    • Solo traveler
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Large room

    Stayed in October 2023

  • Reviewed: September 21, 2023

    9.0
    Wouldn’t stay again
    • Couple
    • King Suite Large
    • Stayed 1 night
    • Submitted from a mobile device

    The blanket covering the bed was filthy and trash was in the elevator the housekeeper kept walking in our room before we even left my wife was on the commode when the housekeeper walked in very inappropriate

    Nice updated property

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    I was glad to get to a comfortable hotel that would accept my dog on my way home.
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night

    I couldn't adjust the temperature of the air conditioner. My neighbors were afraid of my dog. They infringed on my right to use the facilities at the hotel. He doesn't growl, he is NOT an aggressive breed. (Havanese) He wanted to be petted and to give kisses. He is definitely a cuddly dog. He didn't chase anyone. Was on a leash at all times. Perhaps those people should be reminded that it is a dog friendly hotel.

    First the good news: EGGS FOR BREAKFAST makes me so happy. Then the bad news: The coffee was not the best, but it had caffiene

    Stayed in September 2023

  • Reviewed: July 2, 2023

    7.0
    Assuming the above items are addressed, we would return.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights

    We were confused as to why the restocking of washcloths, bath mats, and (regular) coffee was so difficult for the maid service to understand. We ended up using hand towels for washcloths, towels for bath mats, and had to walk downstairs to get a cup of coffee on most of the mornings. For some reason all of the luggage carts disappeared by 5:30 a.m. the day we checked out. Required 3 trips for luggage etc. Not appreciated by 76 year old travelers.

    Facility clean a well kept. Staff was courteous and responsive. Breakfast was convenient.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    We could not find available front desk staff late in the evening and there was a towel shortage.

    We liked the free hot breakfast, modern look, nice staff and clean room.

    Stayed in June 2023

  • Reviewed: April 20, 2023

    8.0
    The breakfast was disappointing which is the reason we had stayed at this hotel 12 times.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    My wife and I were not happy with the breakfast at all. We have stayed at this hotel about 12 times and one of the reasons we stay there is the breakfast had been decent for the money we had payed in the past. The fake eggs we round circles of something which did not have any taste but was yellow. There was no bacon instead there were these round sausage things. Usually they have some decent buns but not this time. This was a very disappointing breakfast.

    The coffee was good and so was the yogurt.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction not finished

    Stayed in April 2023

  • Reviewed: March 6, 2023

    8.0
    Our stay was nice.
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I have asthma and the smell of the cleaning products was very strong! I appreciate the cleanliness of the hotel but wish an unscented cleaner or one with a milder scent could be used. I have had this same problem at other hotels. The strong smell can cause me to have asthma attacks.

    The hotel was very clean & staff very friendly. The breakfast was very good took!

    Stayed in March 2023

  • Reviewed: November 22, 2022

    8.0
    Hotel and staff fine but should not skimp so much on quality of food offered.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    Scrambled eggs. Sausage patty was like sawdust. Son felt badly after eating breakfast. Forced himself to throw it up and then felt OK. Bacon next day was very good. Furniture in suite was sparse.

    Breakfast was rather poor, enjoyed only the juice, bacon and coffee, Should offer croissants. Bread selection very dull. Staff both at desk and dining room were very helpful. They were best part of our stay.

    Stayed in November 2022

Showing 1 - 25

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