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  5. Reviews of Comfort Suites Idaho Falls

Reviews of Comfort Suites Idaho Falls This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

475 River Parkway, Idaho Falls, 83402, United States of America

#26 of 31 hotels in Idaho Falls

Guests' Choice

Review Score

Based on 479 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    8.0
    An old place with updated interiors and great views
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and River View
    • Stayed 1 night
    • Submitted from a mobile device

    The tub area in bathroom needs renovation the rest of the interior renovation looks great.

    Beautiful view of falls

    Stayed in April 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious room, decent breakfast

    Stayed in March 2024

  • Reviewed: January 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location

    Stayed in January 2024

  • Reviewed: September 19, 2023

    7.0
    Not a good value for the price
    • Business trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Mobility Accessible, Accessible Tub/Non-Smoking
    • Stayed 1 night

    There are bugs in the room.

    room is too large. Located by the fall, the view is nice.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I’m glad to see the property finally remodeled the last few times I was there I was disappointed it was much more comfortable. The view of the falls will never change.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was of average quality.

    Very good location right at the river. We really enjoyed the brewery next door too.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Accessible/Non Smoking
    • Stayed 5 nights

    The staff were very nice and accommodating. There was construction going on but even the construction workers were very courteous.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure was not so good!!

    View was beautiful!! Beds comfy!

    Stayed in July 2023

  • Reviewed: July 31, 2023

    7.0
    It was pretty decent stay than what we expect. Cool decor of the room, spacious, plus a bonus deck.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Need to improve cleanliness, toilet bowl is dirty when we check in, didn’t clean at all.

    Location is perfect, Idaho falls is 3minutes away just infront of the hotel.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    7.0
    Be a great place to check out after the remodel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible/Non-Smoking
    • Stayed 1 night

    Our room didn't look like it had been cleaned to well, but otherwise a good resting stop.

    This facility was kind of cool in design and was right next to the river. Nice path to walk along the river and the breakfast fare was not to shabby(for grab an go items). Staff was friendly and beds were comfy. They were in the middle of a remodel, but notified us before we arrived(weeks in advance), in case we wanted to book elsewhere.

    Stayed in May 2023

  • Reviewed: July 22, 2023

    7.0
    I would stay again
    • Leisure trip
    • Couple
    • King Room with Roll in Shower - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Construction going on

    Location

    Stayed in June 2023

  • Reviewed: July 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Roll in Shower - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    The architecture! Such a cool building in Idaho Falls.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    6.0
    Well, I know they are still remodeling. They should have remembered to put chairs out on the balcony. Also, the couch se
    • Leisure trip
    • Solo traveler
    • Queen Room with Sofa Bed and River View
    • Stayed 1 night
    • Submitted from a mobile device

    No chairs out on the balcony to look at the view and relax.

    Location and view of falls

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The room and facilities were nice. However they had painters painting the outside of their 8 floor hotel. They got overspray all over our car. We have contacted the hotel many times to get this problem corrected. They seem to be giving us the run around.

    Stayed in June 2023

  • Reviewed: July 3, 2023

    6.0
    Stay was ok. Price was high for quality of hotel.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and City View
    • Stayed 1 night
    • Submitted from a mobile device

    A little rundown. Could have been cleaner.

    Location was great, staff very friendly.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    7.0
    Decent reno in this hotel in a great location..just missed the small details to make it a great reno
    • Leisure trip
    • Couple
    • King Room - Accessible/Non Smoking
    • Stayed 1 night

    It appeared that there had not been a final inspection and cleaning of the room after the renovation....it was missing a plug-in cover in the bathroom, overspray was not cleaned off the towel bars. The windows and door to balcony thresholds were dirty with construction materials.

    Newly renovated room with comfortable bed and modern furniture, fixtures.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    7.0
    Satisfied.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed and City View
    • Stayed 1 night

    Value for money. We had 3 in our party. Two queen beds plus sleeper sofa worked perfectly. We were just there to sleep and get back on the road.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Overall it was a nice stay, I would probably stay there again if in the area.
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non Smoking
    • Stayed 1 night

    Some of the outlets in my room didn't work, was unable to charge my phone by the bed, so I could use it as my alarm. I realize they are remodeling, but elevators could have been cleaner, you can tell they are being used to moved material and crews.

    Room had been redone, it was very nice, had a nice view of the Falls from my balcony.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    7.0
    it was nice.
    • Leisure trip
    • Couple
    • Efficiency Queen Room with Two Queen Beds - Mobility Accessible, Accessible Tub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators were pretty nasty and I’m sure the exterior will look great after all the landscaping is completed.

    Big clean room. Awesome complimentary breakfast.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    Nice location. In need of upgrades. Was not told about construction until after it was booked.
    • Leisure trip
    • Group
    • Queen Room with Sofa Bed and City View
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of construction mostly outside. Elevators were dirty. Bathroom toilet was old and did not flush well - took multiple flushes.

    Location next to river was great. Room is very large. Beds were comfortable.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    7.0
    Overall it was nice
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed and River View
    • Stayed 1 night

    When I booked online, nothing was said about the Pet Deposit fee of $25.00. We paid it but it would have been better if we knew we would have to.

    The room was very good and the view was nice. We are used to the sound of water, so it was perfect for us.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from construction goin on at the hotel

    Stayed in May 2023

  • Reviewed: May 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator is slow. Could hear music thru floor. Hot tub removed. Water wasnt very hot.

    View

    Stayed in April 2023

  • Reviewed: April 19, 2023

    6.0
    Beautiful hotel, unique service.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and City View
    • Stayed 1 night

    The hotel lobby was under construction, I think this is why the room rate was discounted. It did not bother us at all. However, upon arrival there were several people standing at the check-in desk and no attendant to be found. One woman there stated that she had been waiting for over 1 hour. Very unprofessional! I found all of our keys neatly stacked on the desk and everyone was free to go to their rooms. Later, we went out for dinner, and when returning after 2 hours, there was still no one at the desk; but another group of people waiting to check-in. I showed them where their keys were. There were two people at the desk the following morning, mystified when I told them about the lack of personnel the night before.

    I have wanted to stay at this hotel for years, and finally got the chance. The room itself was spacious and clean! The view from the 12th floor was amazing - everything that I had expected. The bed was comfortable, and the TV had ALL the channels.

    Stayed in March 2023

Showing 1 - 25

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