25115 Katy Freeway, Katy, 77494, United States of America
#20 of 38 hotels in Katy
Guests' ChoiceBased on 396 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.3
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Latarsha
United States of AmericaBreakfast was good and always ready on time
Stayed in April 2024
Reviewed: April 9, 2024
Cordeth
United States of AmericaNothing
Everything was great
Stayed in March 2024
Reviewed: April 2, 2024
Lisa
United States of AmericaPillows. . . Do not like the short bed pillows.
Great location and cleanliness
Stayed in April 2024
Reviewed: April 1, 2024
Veronica
United States of AmericaOnly negative was the card entry. It for some reason didn't work when I came back to enter my hotel. I checked in. Then went and met up with family. That night the card did not work. I kept it away from other cards and it still didn't work.
I love how clean and cold the room was. You do not feel ANY humidity from the outside! Cozy room. Great space! Wonderful for families!
Stayed in April 2024
Reviewed: March 13, 2024
Elwin
NetherlandsLocation
Stayed in March 2024
Reviewed: March 7, 2024
Joseph
United States of AmericaI can tell you offer great training to your staff just keep it up.
The staff was professional and courtesy. The bed was amazing and having a good night's rest is a key. The location is ideal for the Katy Mills Mall and other shopping and eating.
Stayed in February 2024
Reviewed: March 4, 2024
Shirley
United States of AmericaThe lighting in the bathroom needs to be brighter
The eggs and sausage was very good.
Stayed in March 2024
Reviewed: January 6, 2024
Nora
United States of AmericaThe room needs a very good deep cleaning, Undust walls and restrooms. I just took two pictures from an obvious item that needs to be clean.
All staff were nice and attended. The breakfast lady was really nice and the food was good too.
Stayed in January 2024
Reviewed: December 7, 2023
Melanie
United States of AmericaWho ever was working the front desk the night of the 5th (December) around 11:15 pm to midnight. Was very rude and unfriendly. If we could have canceled the room that night we would have, from how uncomfortable she made us feel.
The property and room were decent. Everything was clean.
Stayed in December 2023
Reviewed: November 25, 2023
Doan
United States of AmericaNeat, clean
Stayed in November 2023
Reviewed: November 25, 2023
Marissa
United States of America- There was definitely something wrong with the a/c unit. It would blow for a few minutes when you turned it on and then it cut off and would never come back on until you turned it off and back on. Luckily it was cool outside so it ended up being fine. - I don’t like that you sign an agreement upon check in about it being a non-smoking establishment but the entire floor that I stayed on smell strongly of marijuana. It was quite disgusting. - I didn’t like that the “store” by the front desk is cash only. Especially when I prepaid for the hotel and yet there was a $100 hold put on my credit card. I don’t understand why I couldn’t just charge a couple of waters to my room.
The Comfort Suites is located in a great area and the parking lot is well lit. It felt safe. The room was clean and tidy. Plenty of sheets and blankets for fold out bed.
Stayed in November 2023
Reviewed: November 24, 2023
Stella
United States of AmericaGreat!
Stayed in November 2023
Reviewed: October 27, 2023
Demetria
United States of AmericaThe
The location
Stayed in September 2023
Reviewed: October 25, 2023
Juan
United States of AmericaLocation
Stayed in September 2023
Reviewed: October 5, 2023
Riachell
United States of AmericaThe size of the bathroom. You had to stand beside the toilet to open the door or close the door.
The size of the room was fantastic. The option to have a crib brought in was even better.
Stayed in September 2023
Reviewed: September 30, 2023
Angela
United States of AmericaClose to home for a staycation
Stayed in September 2023
Reviewed: September 1, 2023
Paul
United States of AmericaNA
Perfect location relative to the hospital.
Stayed in August 2023
Reviewed: August 20, 2023
Hauwa
NigeriaRoom cleaning service can be better
Location and staff
Stayed in July 2023
Reviewed: August 20, 2023
Osajie
United States of AmericaNot available
Awesome and very good
Stayed in August 2023
Reviewed: August 14, 2023
Deana
United States of AmericaWe didn’t stay for the breakfast. Great location
Stayed in August 2023
Reviewed: August 8, 2023
Renee
United States of AmericaMore choices like fruit should be offered.
Breakfast was okay. More choices needed.
Stayed in August 2023
Reviewed: July 31, 2023
Hauwa
Nigeriaroom cleaning was not top notch
friendliness
Stayed in July 2023
Reviewed: July 25, 2023
Ashley
United States of AmericaThe breakfast was meh, beds were so so
My daughter loved that the room was right by the pool, and the hotel was right by the waterpark. We were kinda nervous when we were talking to people that were staying there long term about the people breaking in to vehicles. We had someone watching over us which was great.
Stayed in July 2023
Reviewed: June 24, 2023
Ubong
United States of AmericaThe rooms were not optimal. Could use some renovations.
It was conveniently located to dining and shopping
Stayed in May 2023
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