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  5. Reviews of Comfort Suites Little Rock

Reviews of Comfort Suites Little Rock This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 Crossing Ct. , Little Rock, AR 72205, United States of America

#26 of 62 hotels in Little Rock

Guests' Choice

Review Score

Based on 423 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice room. It was close to restaurants and a Walmart. The staff were nice and breakfast was good .

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The pool water was cold.

    Breakfast was good. Beds were comfortable.

    Stayed in February 2024

  • Reviewed: March 15, 2024

    8.0
    Good!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cold pool water from heater not working and the sprinklers weren’t working. Elevator had lots of glitches kept answering the elevator call mid ride. Also has nothing to do with hotel but unsupervised kids and smell of marijuana was all throughout the hotel

    I loved the breakfast and I loved the bed.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Overall a good location and very comfy
    • Leisure trip
    • Travelers with friends
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property was close too food and all the amenities we needed! Staff was quick to switch our rooms when one of our AC units weren’t working.

    Stayed in February 2024

  • Reviewed: November 5, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioner was loud and didn't seem to cool very well. With our group of travelers in other rooms. They had the same comment. Seemed like front staff wasn't at front desk a lot of the time. Had to wait a while to make a purchase. Probably stay at another hotel next time.

    Location is good for where I needed to be, just outside of maumelle. Morning breakfast is normal what other hotels offer. Did like they had a conference room at hotel, main reason I was there. We had a private event.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    It was a welcoming stay.
    • Business trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I wasn’t a fan of the price differential.

    The hotel was clean and the African American young lady at the front desk was super helpful and nice.

    Stayed in October 2023

  • Reviewed: July 19, 2023

    7.0
    Great place- don’t let rude guy at desk ruin your trip
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Gentleman checking us in was rude. I asked for an ADA friendly room (mobility challenged with a cane and dragging leg 1/2 the time) he said they are all the same. He put us far from the entrance on the third floor. Walking hurts most of the time. We learned there are handicap rooms where people don’t have to risk falling to shower. We asked for blankets (2) one for each bed, he refused, only gave 1 blanket because other people might need them for pull out bed. Told him about gross trash (used Qtip) someone left on hand sanitizer in elevator. He said he’d take care of it. 3 hours later, still there. The pool area is nice, not sure it had been cleaned. The bottom was grainy and the water looked cloudy.

    Quiet spot. Room was nice and clean. Breakfast was nice, more than continental breakfast. Hotel close to dining. Most of the staff at the front desk were quite friendly. House keeping staff very nice too - she did take my blanket when changing bedding. (Lol I was cold!)

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    Kids loved it with all the room they had
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough lights in the parking area.

    Huge rooms and was very clean.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The back door was broken and never locked and the overgrown tree blocked your view for safe crossing of the parking lot

    Everything and Constance was great

    Stayed in April 2023

  • Reviewed: May 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Short of staff

    Location

    Stayed in May 2023

  • Reviewed: April 18, 2023

    8.0
    we have stayed here 3 times on our way to Texas
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    in a good location with restaurants, clean, good breakfast.

    Stayed in March 2023

  • Reviewed: April 2, 2023

    8.0
    Water park
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Water park was not working, pool water was cold and cloudy. Also no towels.

    Everything was great, I picked this hotel for the kids water park on the inside with an inside pool.

    Stayed in March 2023

  • Reviewed: April 2, 2023

    7.0
    overall the experience was good, aside from being unable to swim due to the cold water.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the indoor pool was not at all warm, and the room smelled like mildew. there was actually a part of the carpet that was wet when we entered.

    rooms were spacious, and the free breakfast was good.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I honestly didn't care for this hotel. This was our 3rd hotel in a 9 day vacation and it was by far the worst. The pool area had trash in it and the smell of the chemicals made your eyes water. The spray park they advertise they have doesn't work and was told it hasn't in a long time. The breakfast was very basic and didn't even offer fresh fruit. The room needed a deep cleaning and some updating. The carpet had many large stains. The bathroom had carvings in the sink area. Very loud as in people running up and down the halls all hours of the night. The gentleman who worked the evening wasn't very polite. I probably wouldn't stay at this location again.

    The hotel was in a nice area that had many restaurants and shopping centers.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    8.0
    Make sure you call about the splash pad before you book
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The splash pad did not work and they didn't tell you that you would not be refunded or compensated they had a note when you first come in stating that the splash pad was not working

    Breakfast was good the kids loved it they love that you can make your own waffles

    Stayed in March 2023

  • Reviewed: March 27, 2023

    8.0
    Make sure you call to check on the splash pad
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That they didn't tell you that the splash pad was not working and you want get get compensated or a refund for the splash pad not working it was being renovated

    Breakfast was good kids loved that u could make ur own waffles

    Stayed in March 2023

  • Reviewed: March 24, 2023

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was very disappointed that the pool toys was not working.

    Stayed in March 2023

  • Reviewed: March 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was too cold

    The beds were comfy

    Stayed in March 2023

  • Reviewed: March 14, 2023

    8.0
    Great stay and location
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The light in our bathroom flickered when it felt any vibration, such as a door shut or if you bumped the wall. The light would flicker. The rear exit door did not lock, nor was it secure the entire time we were there. The tree on the walkway was so overgrown that we had to walk all the way around it, making you walk in the mud because the ground was wet. These were just small things the hotel could do up keep on to make it more secure and efficient for the guests. Other than that, it was a great stay for the price, location. The pool entertainment area was clean, and the toddler area did not work. But all else was okay.

    We loved the beds, the staff that welcomed us was phenomenal, our housekeeper Ms. Hernandez was exceptional. Thank you she was right on time. The man who welcomed us in could have been a little more friendly, but hey. Over all the night, attendee was there she was great even Saturday her energy was very welcoming and she did not disappoint. My apologies for no names. But we were moving so fast, it completely slipped my mind to write them down.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The little market place should update to take credit cards.

    Didn't eat breakfast. But family members said it was nice. Location was great, a lot of restaurant's and main attractions close,

    Stayed in March 2023

  • Reviewed: November 21, 2022

    9.0
    they were easy to work with and breakfast was good.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    safe and well lit.

    Stayed in November 2022

  • Reviewed: September 27, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Arrived late due to family function. Upon arrival front desk worker wasn't the friendliest person. Could be the late arrival but just did not feel welcoming.

    Clean facility and room. Comfortable bed

    Stayed in September 2022

  • Reviewed: September 6, 2022

    8.0
    Great location, good staff, clean rooms. Will stay again.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Other guests were very loud even late at night, yelling and slamming doors.

    Breakfast was fine. I did not eat much of it because I was there to meet with family so I grabbed a muffin and went to meet up with family. Rooms were spacious and clean.

    Stayed in September 2022

  • Reviewed: July 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was okay

    Stayed in July 2022

Showing 1 - 25

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