The elevator was broken twice over the weekend. The housekeeping lady looked me in the eye as we left our room (she was two doors down so we assumed she'd clean our room soon. We got back that evening and it hadn't been touched. She just skipped us. There were little drain flies buzzing all around the juice dispenser. The scrambled eggs were like sand. The hotel is shabby overall with stinky and worn carpet. The rooms smelled very funky.

Front desk representative was friendly/polite.

Stayed in September 2023

The room was atrocious. Hole in the wall, carpet was damp all over, black mold growing on the upper bathroom wall. The smell of air freshener was overwhelming I assume because they were trying to cover up some other smells. When I let the person at the front know, they stated that the air-conditioning was causing condensation and then asked if I'd like a snack. While they were friendly, I do not believe this was the right offer.

Pleasant staff and location.

Stayed in August 2023

lackluster lighting

quick get im

Stayed in August 2023

The front staff seemed as if they didn’t wanna deal with anyone, check in was for 3pm didn’t get checked until 3:45pm. The room we stayed in was falling apart with mold and holes from the ceiling and bathroom. Husband woke up to a roach dead under him in the bed the front guy said well it’s Texas as if that’s really a reason to have a roach dead in the bed and it wasn’t something small was a big one. Plus having crickets in the room and bathroom terrified our young daughter. They never once offer to change our sheets even though we stayed a week there.

It was in the location we needed it to be

Stayed in July 2023

I had to take a cold shower, the water pressure sucked, the drains wouldn’t drain properly, there was a red substance splattered all over the bathroom wall/door frame, and to top it all off, when we came in after our evening out the night shift worker had the audacity to stop us in the hall to ask my boyfriend how much it would cost to be able to have sex with my friend. THEN after we got changed and went to grab a late night snack on our way out the door the same worker literally chased us out the front door to ask AGAIN if he could have sex with my friend and how much it would cost. The next morning when I stressed these things to the guy at the front desk I was told “sorry do you want a refreshment?” No I don’t want a bottle of freaking water and a granola bar for the poor hospitality and horrible facilities!

Stayed in July 2023

Counters and table tops were not washed at all, minimal vacuuming (carpet too old also), shower not cleaned, breakfast ended way before 10am so we did not get any, couches and chairs very dirty

Location was perfect and we did not see any critters anywhere, AC ran very well, normal noise level

Stayed in July 2023

The apple juice had bugs in it. The breakfast was the same everyday. There is dog poop outside and it was never picked up the same poop that was there when I got there was there when I left. The guy working at night was harassing customers and wanting them to take him to the casino and if you decline he would charge your room for things you didn’t get.

The room was clean and spacious. Brian the assistant Manager was great

Stayed in July 2023

Breakfast was awful, weren't allowed to use pool, staff was not very pleasant

Location

Stayed in June 2023

Sheet rock work is horrible, carpet was wet, I asked for a non-smoking room, and it smell like smoke, my deadbolt door would not lock. Overall for what I had to pay, I was not happy.

I believe that this was a false advertisement.

Stayed in June 2023

Pool hours closed too early for guests.

Close to where we needed to be.

Stayed in June 2023

Management got drunk , wigged out than apologized and said would be refunding room . Than asked for cash to cover fees . Gave cash at front desk , and never recieved refund so was double charged

Breakfeast

Stayed in May 2023

No sheets on hide a bed. Reserved a room with 2 beds and a hide a bed and only got a room with 1 bed and a hide a bed>.Talked to front desk and he blamed booking.com. Gave us dirty sheets. We asked for refund are to change rooms and he said there was nothing he could do for us, Another customer at front desk complaing about bloody sheets and bath tub stopped up and backing up, Some one from booking.com needs to contact us and give us a refund.

Stayed in June 2023

Everything

nothing

Stayed in June 2023

No bedding for the third bed, requested bedding, never brought it to the room. Loud arguing outside in parking lot. Loud music next door after midnight! Breakfast was yuck, biscuits were hard, muffins dry and stale, not allot of choice, especially for diabetic or any other common ailments. Apple juice was syrup. Two fruit choices! Was not happy!

Stayed in June 2023

The bathroom toilets backed up, the elevator broke, the spa water didn't heat up. Was charged before I arrived when I was booked to pay upon arrival. Was told that if they didn't charge me before arriving they could give my room to someone else. When asked about the toilet I was told "I can give you a plunger".

The location to my event.

Stayed in June 2023

Parking can be slim. I don’t want to do homework for a review lol I didn’t dislike much.

The bathroom was well kept and stocked with towels. Very comfortable bed.

Stayed in June 2023

Didn’t realize it was a pet friendly hotel. They were a bit noisy and didn’t help my allergies. We found soiled wash rags in the shower. The bathtub looked like it needed a serious makeover.

Location was close to family. Parking was well lighted.

Stayed in May 2023

Everythin The Hotel needs to be updated

From the moment we got here it was a terrible experience. I’m used to staying at budget hotels, but this one was the worst. The front desk guy was rude as hell... The rooms are falling apart. The faucet in our restroom didn’t stop leaking the whole time we were there. Everything needs maintenance. Everything is killing a part. The elevator was also not working the day that we stayed there. It smelled like mildew and cigarettes everywhere the breakfast offered was horrible even for a free breakfast. All we had was toast everything else is disgusting. The only good thing about this hotel, was the location essentially located. I want my money back

Stayed in May 2023

There were stains on the comforters we didn't even bother trying to get into the bed since the comforters were dirty or stained. And it smelled really bad there.

Location

Stayed in May 2023

facility

location

Stayed in May 2023

Horrible paint job elevator/ toilet were broken the floors were caving in the rooms were nasty. The customer service was bad. The breakfast was nasty. The photos do not match the condition this property is in.

This property was horrible

Stayed in May 2023

It’s old but that doesn’t give them the excuse to be dirty walls, towels, bedding. The toilet was about to fall over, carpet coming up off the floors. Walls falling apart.

The location was great

Stayed in April 2023

Really need to get the elevator fixed. They did offer to carry our luggage for up but we still had to walk up the stairs to the 3rd floor.

Staff was lovely & the breakfast was great!

Stayed in April 2023

The breakfast was amazing. Staff went above and beyond for my daughter who got a terrible sunburn on her face at her soccer games, they found someone on our own team to bring us some oil to help. Would absolutely stay here again.

Stayed in April 2023

Where can I begin, the elevator was out of order, the pool was extremely cold therefore the kids did not want to swim. The room was dirty, my bed skirt had large stains on it that looked like someone vomited.

nothing

Stayed in April 2023