12570 Jefferson Avenue, Newport News, VA 23602, United States of America
#3 of 41 hotels in Newport News
Guests' ChoiceBased on 1346 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Jorge
Puerto RicoA little expensive based on the room facilities, some noisy neighbors, some kind of couple discussion .
Clean, inside swimming pool, rooms, breakfast included, location
Stayed in May 2024
Reviewed: May 6, 2024
Leila
United States of AmericaBacon could have been cooked a little more.
The breakfast was fine.
Stayed in May 2024
Reviewed: May 5, 2024
Tarecia
United States of AmericaN/A
That staff was friendly and helpful
Stayed in May 2024
Reviewed: May 5, 2024
Letrice
United States of AmericaI liked the fact there was an indoor pool that opened at 0600. I was able to get a workout in before I started my day. The lady who was on shift when I checked in was very professional.
The room was clean and no smells as soon as you walked in. I have bad allergies so I could tell the filter needed to be changed.
Stayed in May 2024
Reviewed: May 2, 2024
Moses
United States of AmericaPretty rare to find an hotel where you can open the window and allow fresh air to come in, not to mentions a greenery scene with birds chirping and all.
Stayed in May 2024
Reviewed: May 2, 2024
Chris
United States of AmericaThe night staff was amazing they were very hospitable and helpful!
Stayed in May 2024
Reviewed: May 1, 2024
Olayinka
United States of AmericaAll was well. Maybe a more diverse breakfast selection, but it was okay.
Pleasant stay, very clean.
Stayed in April 2024
Reviewed: April 28, 2024
Kyndra
United States of AmericaVery friendly and helpful staff.
Stayed in April 2024
Reviewed: April 27, 2024
Pitic
United States of AmericaOk
Ok
Stayed in April 2024
Reviewed: April 19, 2024
Warner
Abkhazia, GeorgiaCleanliness and location
Stayed in April 2024
Reviewed: April 16, 2024
Tiffany
United States of AmericaCoffee was terrible! In room and in lobby! Awful. The room could use some updating. The water pressure was terrible and water luke warm
Location was great. Front desk was kind Room was clean and housekeeping was nice
Stayed in April 2024
Reviewed: April 11, 2024
Ymapps
United States of AmericaEverything was awesome
After traveling over 14 hours to get to Virginia from Florida we were super tired upon arrival and was ready to check k in and settle down! We were met by Friendly staff and a warm clean Environment and Rooms!! The rooms were very well clean and Beds are so comfy!!! There are tons of food places and a Walmart down Jefferson which was so convenient! The Breakfast bar was a plus and we were met with some of the Most caring staff I have ever experienced at a hotel!!! They over met our expectations! I have a Daughter Named (Patient) Who traveled with me and when asked what was her favorite part about our trip, she said it was the kindness that one of the afternoon front desk workers showed her and that it blessed her so much she was literally in tears talking about it! To that lady........Thank you so much for the love and kindness that you showed my daughter! We are forever grateful and Pray Gods blessings upon you!!!! God used you to show her yhere is purpose in her life and there is people in this world that still shows love and kindness!!! Thank You!
Stayed in April 2024
Reviewed: April 10, 2024
Rashide
United States of AmericaGood rooms nice and spacious
Stayed in February 2024
Reviewed: April 9, 2024
Candy
United States of AmericaThe pool was disgusting. Breakfast was not good at all
The rooms were nice. Bed very comfortable
Stayed in April 2024
Reviewed: April 7, 2024
James
United States of AmericaElevators could be tad slow when waiting for them
Room was very clean and tidy
Stayed in April 2024
Reviewed: April 6, 2024
Tywana
United States of AmericaParking is not always feasible. When I asked where to park since all the spots were taken, the front desk gentleman didn't have an answer. I asked if we were allowed to park in the adjacent lot, he said that we would have to park at our own risk!
The cleaning staff helped to maintain a clean room. We were able to get everything we requested from the staff (ie. tissue or extra towels). The breakfast staff was extremely helpful and the food was delicious.
Stayed in April 2024
Reviewed: April 6, 2024
Billie
United States of AmericaShower was a little on the cooler side
Room was a great size for family of 4
Stayed in April 2024
Reviewed: April 4, 2024
Jacquelyn
United States of AmericaAn extra towel rack in bathroom would have been nice, but we had everything we need
Location, great breakfast and water and comfortable
Stayed in March 2024
Reviewed: April 3, 2024
Matthews
United States of AmericaI cannot remember the woman name at the front desk. She was very nice and polshe was able to upgrade my room. A room was beautiful and comfortable. Relaxing very clean. The whole property was. We had a birthday party to go to and was only nine minutes away on the same road That our hotel was on.
Stayed in March 2024
Reviewed: March 31, 2024
Green
United States of AmericaThe cleaning staff asked us when we were leaving several times
Great location, clean, comfortable room.
Stayed in March 2024
Reviewed: March 31, 2024
Clarice
United States of AmericaThe only reason I gave it an 8 instead of 10 was because of the constant smell of cigarettes that I smelled In our room. I believe that they were smoking right under our window so next time I will get a room on the other side to eliminate that.
This is my second stay here and I honestly wouldn't stay anywhere else when I come in town. It's always clean. Beds are comfortable, and breakfast is always good.
Stayed in March 2024
Reviewed: March 30, 2024
Dannica
United States of AmericaProperty was clean Had a cozy atmosphere
Stayed in March 2024
Reviewed: March 29, 2024
Airion
United States of AmericaThe price
Stayed in March 2024
Reviewed: March 28, 2024
Sharonda
United States of AmericaEverything was perfect
The location is Great! Very convenient for me. Nice and quiet and Beautiful!
Stayed in March 2024
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