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  5. Reviews of Surf and Sand Fernandina Beach at Amelia Island, Ascend Hotel Collection - Formerly Comfort Suites

Reviews of Surf and Sand Fernandina Beach at Amelia Island, Ascend Hotel Collection - Formerly Comfort Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2801 Atlantic Avenue, Fernandina Beach, FL 32034, United States of America

#17 of 35 hotels in Fernandina Beach

Guests' Choice

Review Score

Based on 479 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    6.9

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Showing 1 - 25

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Our room door had an issue with the latch it was difficult to get it to open. The bed was missing one of the lampshades as well.. Other than that, everything was great.

    The location was perfect walking distance it is close to the beach and two restraunts.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    7.0
    I would stay here again. It was a nice staycation for myself
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was a little shifty. It’s three floors so we didn’t mind using the stairs the majority of the time. The entrance way is narrow so if you miss it coming in be prepared to pop a U turn and try again.

    It was a great location for the price. I liked that there was a the gas station next door easy and convenient. Quick walk to the beach

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was slacking. They were out of pancakes.

    The location was probably the best thing about this place.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Great Location
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds and Accessible Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Spring Break getaway
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator

    Location breakfast

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    We wouldn’t hesitate to stay at this hotel again…. Everything, and all the staff were very good to us during our stay.
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    During this “upgrade period”, our bathroom door needs to have a doorknob that actually “fits” the opening. Other than that…. It was totally satisfactory to us.

    Comfort Inn is currently under transition to Sand and Surf, and from our observations, has been doing lots of painting and upgrading to their establishment. It’s wonderful to have a clean fresh room to stay in. We absolutely LOVE to visit the Fort Clinch beaches just north of this hotel, and that entrance is just a couple hundred feet from hotel +++! We also, absolutely love “Salt Life Food Shack” food and dining, and this is just a very short walk from hotel. This is a plus for us as well. We’ve stayed at at least 3 different hotels at Amelia Island before Comfort Inn, but based on location, cleanliness, friendliness…. We would be apt to stay at this hotel again. Friends visited with us at the same time and liked their stay (their room as well) and didn’t express any dissatisfaction with them.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Great experience for the price!
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly staff. Nice breakfast. Very comfortable beds. Excellent location. Walking distance to beach.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Beautiful place to visit!
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was closed for renovation and no water anywhere unless you bought the bottled water for $3! No water fountain and turned off the water machine at 9:30am and not on until 6:30am following morning!

    Breakfast was excellent but ran out of pancake mix and never replaced it 😞Coffee was 24 hours a day!

    Stayed in March 2024

  • Reviewed: February 19, 2024

    9.0
    Best hotel in area
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I wish it was closer to the beach

    The beds were so comfortable!!! Staff was very nice

    Stayed in February 2024

  • Reviewed: January 3, 2024

    7.0
    We’ve stayed here several times and are always satisfied
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough hot water

    Great location, good breakfast options, quiet, very comfortable bed

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Great location and comfy beds
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    Location is great and it is being remodeled so our room was all new. You didn’t hear any noise from the remodeling

    Stayed in December 2023

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The facilities show age. Room door locks were tricky to work. Bathroom mirror was dimly lit.

    The beds were super comfortable! Excellent location. Very clean and neat. The room was quiet and very spacious. Perfect for a family!

    Stayed in November 2023

  • Reviewed: October 29, 2023

    9.0
    Great place with super nice staff. Will definitely stay when we go back to the area.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Got a little apprehensive with so many that were staying there (for work) that were smoking right at the entrance.

    Super close to the beach and friendly staff especially the breakfast attendant

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Good location to the beach
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds and Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good amenities and location. Room very clean and beds comfortable. Will definitely stay here again if visiting area.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good. Having a restaurant in walking was a plus

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    We will be back
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very comfortable and the location is great

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Noticed
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    A lil old, doors,carpet. Asked housekeeping for towels, she never brung any. Front desk provided us with some. Fridge,micro,& tv dusty. Elevator inspection expired 8/2023

    Location was great, front desk & breakfast help was great.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    Great value, would stay again
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Loud guests walking through the halls could be heard in our room when trying to sleep. Stained mattress was pretty gross.

    Loved the location and the beds were comfortable. The rooms were big.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Very attentive staff...Oceanview...Great Rates...Multiple Restaurants in walking distance
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights

    Only complaint was that the breakfast. On Saturday and Sunday was these horrible processed chicken patties as the ONLY meat selection.The Waffle maker has been replaced with a pancake maker. The sausage was not put out until checkout day on Monday.

    Friendly staff, Very comfortable mattress and crisp flush bedding, soft pillows, 2 minute walk to the beach. Air was not working properly and check in. Front desk got maintenance to check it.They replaced the unit while my family and I went to dinner. Returned to a nice Artic chilled room. Loooooved it !!!!!

    Stayed in August 2023

  • Reviewed: August 22, 2023

    9.0
    Fantastic stay steps to the beach.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff were super friendly and helpful. Breakfast buffet was good (limited selections, but something for everyone). Room, hotel, and grounds were clean. Service was great (when needed). Price was extremely reasonable for area and location. Location! Location! Location! Just steps to the beach!

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Overall, our stay here was pleasant and a good value considering the proximity to the beach. We had to extend our stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There were a few ants in our room, shower head very weak, room could use a coat of paint, no lightbulbs in lamps at nightstand, freezer frozen over.

    Great location, very nice staff, good breakfast.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    8.0
    It was a nice, relaxing getaway. I would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast wasn’t bad, but it wasn’t good. Wish the options were healthier. Fruit wasn’t ripe and eggs didnt taste good. But there were other things to choose from and the area was kept clean and stocked.

    I liked the location and the cleanliness of the room.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms need to be updated. Sofa bed was horrible, no sheets, no pillows

    Location

    Stayed in July 2023

  • Reviewed: August 6, 2023

    7.0
    The property was overall a good stay.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We did have a dirty wash rag (makeup on it) folded and put with the clean ones. Also the pool could use an update. Lots of broken tiles around the edges which causes a hazard for small children.

    The property location was excellent and just what we wanted to have! Beds were comfortable and they have a great breakfast!

    Stayed in August 2023

Showing 1 - 25

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