10601 Telegraph Road, Richmond, VA 23059, United States of America
#33 of 74 hotels in Richmond
Guests' ChoiceBased on 994 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
8.5
Value for money
8.1
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Vivien
United States of AmericaNothing to put in this catagory
Excellent value compared to other hotels. Room was clean, comfortable and roomy. Staff was friendly and helpful. Breakfast was great
Stayed in May 2024
Reviewed: May 30, 2024
Kisha
United States of AmericaOne of the front desk staff was not friendly at all. All others were. Connecting to the internet in the hotel was rather frustrating. Kept saying connected without internet. Was very challenging to initiate a connection then stay connected.
The experience was wonderful!! Cleanliness, comfort, cost and convenient location.
Stayed in May 2024
Reviewed: May 23, 2024
Williamm
United States of AmericaToilet seemed like it was 8" tall - very low for handicap people or older people like me. Also, pillows need replacing, not comfortable, too hard. Better pillow would have made for a better night's rest.
Size of room. 2 tvs, frig was cold
Stayed in May 2024
Reviewed: May 19, 2024
Kelly
BrazilBreakfast was disappointing, compared to others similar rating hotels I’ve been in VA. Toilet flush was weird and inefficient.
Good space in the room, big bathroom. Comfortable bed and linen.
Stayed in May 2024
Reviewed: May 13, 2024
Mark
United States of AmericaBreakfast is the standard hotel wamr breakfast. Not bad at all. Staff is great, comfortable, and has EV charging!
Stayed in May 2024
Reviewed: May 9, 2024
Kristy
United States of AmericaThere were teens running around and doing cannonballs in the pool, making it unsafe for our young children. The bed was a bit too firm and the shower water pressure was lacking.
The space was clean and the bathroom was large. It accommodated our family nicely. The breakfast was good.
Stayed in May 2024
Reviewed: May 8, 2024
Heidi
United States of AmericaNot as clean as I would like and expect
Stayed in May 2024
Reviewed: May 7, 2024
John
United States of AmericaBreakfast choices were common place.
Very clean and close to restaurants. Price was great.
Stayed in May 2024
Reviewed: April 30, 2024
Jerry
United States of AmericaKind of stark, doesn’t blend well with surroundings
Close to south Pittsburgh
Stayed in April 2024
Reviewed: April 2, 2024
Amanda
United States of AmericaNothing. Everything was nice and very accommodating.
The staff were all amazing! From the front desk to housekeeping. My children and I were
Stayed in March 2024
Reviewed: March 28, 2024
Rosa
United States of AmericaShower heads too low if you are tall. Prefer rooms with flooring not carpet but carpet was clean.
Breakfast was ok.
Stayed in March 2024
Reviewed: March 26, 2024
Jennifer
United States of AmericaThe gym only had 2 elypticals no free weights was very very small
Clean friendly
Stayed in March 2024
Reviewed: March 14, 2024
Shawna
Canadaa little off the beaten path
It was a great place to stay.
Stayed in March 2024
Reviewed: March 13, 2024
Gary
United States of AmericaThey first gave us a room on the ground floor next to the elevator, but then moved us to a better room on another floor.⁹
Exceprional clean and comfortable with large suite.
Stayed in March 2024
Reviewed: February 18, 2024
Jamal
United States of AmericaMore waffle makers it was a lot of people wanting it lol but nothing bad to say
Beds were super comfortable and the staff was great and very friendly room was super clean
Stayed in February 2024
Reviewed: February 10, 2024
Missy
United States of AmericaThe old pull out sofa in room. It needs an upgrade, but everything else was good.
Pool was nice and clean. Lots of breakfast options and nice large dining area. Friendly staff.
Stayed in January 2024
Reviewed: January 29, 2024
Magali
United States of AmericaCan be a little noisy if on highway side. Bed cover had a faint stain on it.
The shower room was very spacious and shower head very nice. The lemon-infused water in lobby. Bdd we was comfortable.
Stayed in January 2024
Reviewed: January 13, 2024
Anna
United States of AmericaA little noisy since its close to highway
Location is perfect, very cosy and clean, nice breakfast
Stayed in January 2024
Reviewed: January 2, 2024
George
United States of AmericaBreakfast I think could've had more variety
Pool, hot tub, room space
Stayed in January 2024
Reviewed: January 2, 2024
Cassie
United States of AmericaYou could only set the heat to 75
It was clean
Stayed in January 2024
Reviewed: December 30, 2023
Rachel
United States of AmericaBed was a bit too firm, had to request a fourth towel despite the hotel knowing we were a family of 4 staying there, remote for sitting area TV did not work and we never got another one from the front desk, one of the outlets in the sitting area did not work, all lights did not go on in the pool area and the hot tub did not have any jets
Breakfast was hot and good variety, kids loved the waffle makers, pool area was clean and mostly well-maintained (saw staff come in to replace towels, check bathroom twice while we were there,) suites were spacious with a door that separated sitting area from sleeping area
Stayed in December 2023
Reviewed: December 24, 2023
Norah
Saudi ArabiaBathrooms run down.
The location and free breakfast.
Stayed in November 2023
Reviewed: December 8, 2023
Marcos
United States of AmericaIt did have smell like Marijuana in the hallway
It was clean and quite
Stayed in November 2023
Reviewed: November 30, 2023
Jessica
United States of AmericaRooms need a little TLC. Mold near bathtub, door separating suite wouldn’t shut all the way because of the carpet rising, alarm clock was the wrong time and messed with our leave time. Pool was freezing and no one enforcing amount of people in pool or jacuzzi.
Location off 95, near restaurants, and a Publix was great for us just passing through on our trip. The size of the room was great, beds were comfortable and room was quiet. Staff was very nice and helpful
Stayed in November 2023
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