Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New Mexico hotel reviews
  4. Roswell hotel reviews
  5. Reviews of Comfort Suites

Reviews of Comfort Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3610 North Main Street, Roswell, NM 88201, United States of America

#8 of 22 hotels in Roswell

Guests' Choice

Review Score

Based on 910 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.1

  • Value for money

    8.5

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 2, 2024

    7.0
    Great
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Water pressure wasn’t great.

    It was clean, friendly staff. Really no big complaints

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, convenient location.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bed are not comfy. They are to old.

    Spacious rooms with king bed and fridge and microwave.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Enjoyed stay.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Love to have a big TV in the the sitting area of the suite.

    Room was a suite a big room

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Arrived and swiftly checked in by your staff. The room was very large for a hotel room sleep very well and the cleaners
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing keep doing what you are doing

    Clean and very large for a hotel room,

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Value was good. Room was large with great lighting. Would stay there again.
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    I had to ask for room cleaning which was supposed to be every 3 days for an extended stay of a week. Room was “cleaned”, but replaced only 1 washcloth and did not empty the trash. One day prior to departure, a thorough job was done, including changing the bed. Seems like a waste, should have been done mid-week.

    Breakfast was good with several selections — cereal, eggs, sausage, yogurt, apples. Decaf coffee was cold on several days. Room quite large with great lighting.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed pillows were very uncomfortable, felt like they were filled with rolled up socks, you should Definitely look into getting new ones. The door was missing from the stand up shower stall.

    The room was excellent, no problems at all.,, the bath tub shower was absolutely awesome Staff was wonderful very professional and friendly..

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Surprisingly good. Would stay again.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk employees are a bit disengaged but honestly this didn't really bother us because everything else was fairly good.

    Great location. Easy to find. Plenty of parking. Room was large, clean and very comfortable. Breakfast was good - lots of choice and plenty still available 30 mins before end of service. Would stay again.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Kinda rude front desk person and light fixtures and things in the room seemed to be falling down. Air conditioner took forever to cool down and was pretty loud.

    We arrived later in the evening and the guy who checked us in just asked my name and that was all he said to me. He got on the phone and was talking while checking me in then just put a paper in front of me and pointed where to sign then handed me keys . Room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Killed a cockroach in our room. I had accidentally left my id and credit card at the front desk. Instead of calling my room or my cell to inform me …I had to call the front desk to see if I left it. The person didn’t even know. He had to call the person who was working when I checked in.

    Location was good. Laundry access was good.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    A surprsingly nice hotel in a surprisingly nice place
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    This was just a stopover in a town that I had no expectations of. So this place, not expensive, was a pleasant surprise. Nothing outstanding, bur the room was comfortable, staff were friendly.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    I really like everything but the one rude employee at front desk. My kids especially love that ur po
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There is one employee at the front desk that both times I’ve stayed is very rude.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Good. I'd stay again
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom could use some TLC

    Room

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Coke hallways

    Nice rooms

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was dirty with sand and so was the pool. Maybe they should close the windows when the wind is blowing the dirt in. Or at least repair the screens to keep the dirt out.

    Very nice room. Large suite. Handicap room which I don't need but not a problem. Breakfast included eggs and sausage.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The facility is well decorated and comfortable. The room had a king bed and separate sitting area. Everything was clean

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Again, the front desk person (in the evening) was not very helpful. Same person as my last stay. He gives the impression the customer is an inconvenience interuping what he is doing.

    As always, the room was adequate. The front desk person in the morning during check out was very helpful.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Glass partitions dirty hand prints
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Area

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Would have enjoyed my stay more had the hot tub been working.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The front desk men were not very friendly or welcoming. They didn't even say welcome or enjoy your stay. Just asked for my name upon check in, gave me a screen to sign and handed me my key cards. At check out, I turned in my card key and the gentleman didn't even acknowledge me nor ask how our stay was or come back soon. Just took card and walked away. I didn't dare ask for an invoice since I had already pre-paid for the room. They both were obviously not happy to be there. Also, the hot tub did not work. I set the timer but nothing happened. It was also dirty so didn't use it which was very disappointing after driving several hours and wanting to just relax in the hot tub.

    Room was nice and clean. The breakfast was good. There was no coffee so had to wait to have some made. Otherwise, everything was great. The beds were very comfortable.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Just what we needed for reasonable price.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Microwave and mini fridge in room. Railhead shower head

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Aircon unit in my room made a right racket, Breakfast was poor with very limited choice. Lift took an eternity to arrive everyday!

    Room was nice, Location was pretty good on main street just at the far end of the strip. Plenty of parking. And the staff were nice and helpful.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    I'd absolutely stay here again; it was a great hotel. Thoroughly enjoyed it...
    • Business trip
    • Group
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    My door handle was a little weird; could only open the door if I lifted the handle up, as opposed to it normally opening when it's pressed down. No big deal, but it took a trip to the front desk to get it figured put.

    The room was spacious, well furnished and very comfortable. The coffee maker being able to make multiple cups was a nice perk! :)

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway had a weird smell, lobby felt a but hot/ humid

    Nice and quiet

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    We stay here quite often, always a good experience.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Bathroom could use some tile repairs.

    Room was great. Very spacious. Bathroom could use some tile repairs.

    Stayed in March 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: