3610 North Main Street, Roswell, NM 88201, United States of America
#8 of 22 hotels in Roswell
Guests' ChoiceBased on 910 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.1
Staff
8.1
Value for money
8.5
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Bales
United States of AmericaWater pressure wasn’t great.
It was clean, friendly staff. Really no big complaints
Stayed in April 2024
Reviewed: May 2, 2024
Dale
United States of AmericaClean, convenient location.
Stayed in April 2024
Reviewed: April 30, 2024
Joaquin
United States of AmericaThe bed are not comfy. They are to old.
Spacious rooms with king bed and fridge and microwave.
Stayed in April 2024
Reviewed: April 28, 2024
Jeff
United States of AmericaLove to have a big TV in the the sitting area of the suite.
Room was a suite a big room
Stayed in April 2024
Reviewed: April 25, 2024
Robert
United KingdomNothing keep doing what you are doing
Clean and very large for a hotel room,
Stayed in April 2024
Reviewed: April 22, 2024
Emily
United States of AmericaI had to ask for room cleaning which was supposed to be every 3 days for an extended stay of a week. Room was “cleaned”, but replaced only 1 washcloth and did not empty the trash. One day prior to departure, a thorough job was done, including changing the bed. Seems like a waste, should have been done mid-week.
Breakfast was good with several selections — cereal, eggs, sausage, yogurt, apples. Decaf coffee was cold on several days. Room quite large with great lighting.
Stayed in April 2024
Reviewed: April 20, 2024
Hill
United States of AmericaBed pillows were very uncomfortable, felt like they were filled with rolled up socks, you should Definitely look into getting new ones. The door was missing from the stand up shower stall.
The room was excellent, no problems at all.,, the bath tub shower was absolutely awesome Staff was wonderful very professional and friendly..
Stayed in April 2024
Reviewed: April 19, 2024
Anna
United KingdomFront desk employees are a bit disengaged but honestly this didn't really bother us because everything else was fairly good.
Great location. Easy to find. Plenty of parking. Room was large, clean and very comfortable. Breakfast was good - lots of choice and plenty still available 30 mins before end of service. Would stay again.
Stayed in April 2024
Reviewed: April 19, 2024
Laura
United States of AmericaKinda rude front desk person and light fixtures and things in the room seemed to be falling down. Air conditioner took forever to cool down and was pretty loud.
We arrived later in the evening and the guy who checked us in just asked my name and that was all he said to me. He got on the phone and was talking while checking me in then just put a paper in front of me and pointed where to sign then handed me keys . Room was clean and comfortable.
Stayed in April 2024
Reviewed: April 15, 2024
Tammy
United States of AmericaKilled a cockroach in our room. I had accidentally left my id and credit card at the front desk. Instead of calling my room or my cell to inform me …I had to call the front desk to see if I left it. The person didn’t even know. He had to call the person who was working when I checked in.
Location was good. Laundry access was good.
Stayed in April 2024
Reviewed: April 15, 2024
Robin
CanadaThis was just a stopover in a town that I had no expectations of. So this place, not expensive, was a pleasant surprise. Nothing outstanding, bur the room was comfortable, staff were friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Cassandra
United States of AmericaThere is one employee at the front desk that both times I’ve stayed is very rude.
Stayed in April 2024
Reviewed: April 15, 2024
Dale
United States of Americabathroom could use some TLC
Room
Stayed in April 2024
Reviewed: April 11, 2024
Salas
United States of AmericaCoke hallways
Nice rooms
Stayed in March 2024
Reviewed: April 10, 2024
Robin
United States of AmericaHot tub was dirty with sand and so was the pool. Maybe they should close the windows when the wind is blowing the dirt in. Or at least repair the screens to keep the dirt out.
Very nice room. Large suite. Handicap room which I don't need but not a problem. Breakfast included eggs and sausage.
Stayed in April 2024
Reviewed: April 4, 2024
Cynthia
United States of AmericaThe facility is well decorated and comfortable. The room had a king bed and separate sitting area. Everything was clean
Stayed in April 2024
Reviewed: April 3, 2024
Jay
United States of AmericaAgain, the front desk person (in the evening) was not very helpful. Same person as my last stay. He gives the impression the customer is an inconvenience interuping what he is doing.
As always, the room was adequate. The front desk person in the morning during check out was very helpful.
Stayed in March 2024
Reviewed: March 28, 2024
John
United States of AmericaArea
Stayed in March 2024
Reviewed: March 27, 2024
Julia
United States of AmericaThe front desk men were not very friendly or welcoming. They didn't even say welcome or enjoy your stay. Just asked for my name upon check in, gave me a screen to sign and handed me my key cards. At check out, I turned in my card key and the gentleman didn't even acknowledge me nor ask how our stay was or come back soon. Just took card and walked away. I didn't dare ask for an invoice since I had already pre-paid for the room. They both were obviously not happy to be there. Also, the hot tub did not work. I set the timer but nothing happened. It was also dirty so didn't use it which was very disappointing after driving several hours and wanting to just relax in the hot tub.
Room was nice and clean. The breakfast was good. There was no coffee so had to wait to have some made. Otherwise, everything was great. The beds were very comfortable.
Stayed in March 2024
Reviewed: March 26, 2024
Robinson
United States of AmericaMicrowave and mini fridge in room. Railhead shower head
Stayed in March 2024
Reviewed: March 20, 2024
Andrew
United KingdomAircon unit in my room made a right racket, Breakfast was poor with very limited choice. Lift took an eternity to arrive everyday!
Room was nice, Location was pretty good on main street just at the far end of the strip. Plenty of parking. And the staff were nice and helpful.
Stayed in March 2024
Reviewed: March 18, 2024
James
United States of AmericaMy door handle was a little weird; could only open the door if I lifted the handle up, as opposed to it normally opening when it's pressed down. No big deal, but it took a trip to the front desk to get it figured put.
The room was spacious, well furnished and very comfortable. The coffee maker being able to make multiple cups was a nice perk! :)
Stayed in March 2024
Reviewed: March 12, 2024
Jessica
United States of AmericaThe hallway had a weird smell, lobby felt a but hot/ humid
Nice and quiet
Stayed in March 2024
Reviewed: March 11, 2024
Kerrie
United States of AmericaBathroom could use some tile repairs.
Room was great. Very spacious. Bathroom could use some tile repairs.
Stayed in March 2024
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