6350 North Interstate 35, San Antonio, 78218, United States of America
#219 of 315 hotels in San Antonio
Guests' ChoiceBased on 543 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
7.5
Facilities
6.8
Staff
7.7
Value for money
7.0
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 3, 2024
Emma
United States of AmericaMissed breakfast, should have weekend extended hours until 9:30 or 10am!
Suite
Stayed in March 2024
Reviewed: March 4, 2024
Bryan
United States of AmericaNo access from the side doors was very irritating. Elevator felt like it was ready to die.
Stayed in February 2024
Reviewed: February 23, 2024
Mersa
United States of AmericaHeater wasn’t working other than that it was fine
Stayed in February 2024
Reviewed: February 5, 2024
Joseph
United States of AmericaOnly one ice machine and vending in 3 story building. Ice machine was out of order so no ice available.. Breakfast was okay except few choices.
The hotel was clean,quiet and comfortable. Staff was courteous and helpful. Accomodations are very comfortable.
Stayed in February 2024
Reviewed: October 23, 2023
Panfila
United States of AmericaIt had roaches the shampoo bottle was used I found a pubic hair in shower the coffee didn’t have the coffee filters
The price the Food and the area
Stayed in October 2023
Reviewed: September 29, 2023
Claudia
United States of AmericaWe had baby roaches in our bathroom
Beds were comfortable, and it's in a good location.
Stayed in September 2023
Reviewed: September 11, 2023
Christina
United States of AmericaThe breakfast was ok ,could be better. Not a lot of options. They only had apple juice one day , and orange juice on the other . They only had white bread ,no wheat bread or other options . They had a lot of natts alot of flying bugs inside their dinning area. They no longer have snacks to buy.
Location was ok. The staff were nice.
Stayed in September 2023
Reviewed: September 9, 2023
Lopez
United States of AmericaStaff was friendly , Room was clean , cold and comfortable... Perfect room, and the price was great.
Stayed in August 2023
Reviewed: September 3, 2023
Maria
Puerto RicoNeed an urgent update. Dirty rugs, no closet door, smell
Excellent location, spacious room, goid air conditioner
Stayed in September 2023
Reviewed: August 22, 2023
Alicia
United States of AmericaThe breakfast was not the best, it was bland in flavor and texture
Stayed in August 2023
Reviewed: August 3, 2023
Laura
MexicoDirty and not very well kept
Old and not very well kept
Stayed in July 2023
Reviewed: June 29, 2023
Erica
United States of Americavery outdated rooms. the room we stayed at had very big stains on the wall and lots of people traffic smoking weed you could smell the weed on the hallways
liked the room was big and the area was good lots of places near by.
Stayed in June 2023
Reviewed: June 2, 2023
Gomez
United States of AmericaSeems a little old. Like the doors I had trouble opening my door.
The staff was amazing. So welcoming and warm.
Stayed in May 2023
Reviewed: June 1, 2023
Prashant
United States of AmericaThere was power outage. Though power restored in an hour, the staff response was not that good. The breakfast supposed to start at 7 AM. But, Didn't start. Had to check multiple times and it started around 8:30 AM, which is quite late.
Location was good. Has ample parking
Stayed in May 2023
Reviewed: April 30, 2023
Marcelo
BrazilThe breakfast is not good.
Hotel with a confortable room, nice location.
Stayed in April 2023
Reviewed: April 24, 2023
Natasha
United States of AmericaTv was to small in suite, wasn't enough wash clothes in room, need extra pillows should be 4 on the beds.
The location and quiet
Stayed in April 2023
Reviewed: March 28, 2023
Norman
United States of AmericaThe room and shower were dirty. There were electrical plugs next to the bed with no covers and exposed wires. The light above the sink was not working and very dark.
Stayed in March 2023
Reviewed: March 18, 2023
Stephanie
United States of AmericaBreakfast could be better
Stayed in February 2023
Reviewed: March 15, 2023
Octavia
United States of AmericaThe sockets in my room didn’t work the first few nights and no one knew why. With an extended stay we were never asked if we needed anything for the room or if we wanted cleaning. The policy was after the 3rd day you would get cleaned and then we can ask if we wanted more. However I was there 5 days before they even came to clean and I had to ask for that. The customer service was not good in those regards.
I liked most of the staff. They were friendly.
Stayed in March 2023
Reviewed: March 12, 2023
Crystal
United States of AmericaIt was a little run down and needs a few updates but it was good for the price
The hot tub and it was peaceful even though it was alot of people hanging around the property and the back door was always open which was a little alarming
Stayed in March 2023
Reviewed: March 6, 2023
Heather
United States of AmericaLocation..
The location..close to where we needing to be sat
Stayed in March 2023
Reviewed: February 20, 2023
Desirae
United States of AmericaThe staff.
Staff had a very bad temper to certain situations. A customer had gotten his stuff stolen from an staff associate.
Stayed in February 2023
Reviewed: February 19, 2023
Mandy
United States of Americawas not as clean as I would have liked. back door was broken and did not lock
location and price
Stayed in February 2023
Reviewed: January 4, 2023
Kalyna
CanadaThe rooms could have been cleaner and the front desk could use a paint job, quite scuffed up and dirty looking.
Great location Nice staff changed our reservation at no charge plus gave us rooms with adjoining doors.
Stayed in December 2022
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