6350 North Interstate 35, San Antonio, 78218, United States of America
#224 of 318 hotels in San Antonio
Guests' ChoiceBased on 541 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
7.5
Facilities
6.8
Staff
7.6
Value for money
7.0
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Garcia
United States of AmericaThe AC in the room did not cool the entire room especially where living room area was.Also the pool has a hot tub but it does not get hot, the water is colder than the actual pool
Breakfast was good they had a wide selection of foods...waffles,eggs,sausage,toast, cereal.The family suite we stayed in was very spacious and the couch was a pullout bed.The pool was also open and very clean!
Stayed in May 2024
Reviewed: April 29, 2024
Charlotte
United States of AmericaThe room was not fully cleaned. Behind the night stand there was a used fork. The walls looked dirty. The curtains were old
Okay
Stayed in April 2024
Reviewed: April 3, 2024
Emma
United States of AmericaMissed breakfast, should have weekend extended hours until 9:30 or 10am!
Suite
Stayed in March 2024
Reviewed: March 14, 2024
Kathy
United States of AmericaSize of room.
Room has not been vacuumed. Food on floor and ball from pet that has stayed in the room under the sink. Bathroom floor had not been swept or mopped. Breakfast was not what I expected. Scrambled eggs were cold, sausages were still partially frozen. When we arrived there was a man in the lobby who was disheveled and asking to use the bathroom who the desk clerk advised he was not allowed but the police were on their way for him. E we’re advised the parking lot did have a security guard from 10 pm to 5 am but we were did feel a little uneasy with our choice. Would not stay there again. When we advised the front desk the room was not clean they said the people who cleaned the rooms spoke Spanish and they didn’t so they couldn’t tell them but they were sorry. What!!!! I explained that the evening desk clerk did speak Spanish because we heard him speaking Spanish to a guest, so have them talk to them. Really!!!! Someone on the cleaning staff has to speak English.
Stayed in March 2024
Reviewed: March 4, 2024
Bryan
United States of AmericaNo access from the side doors was very irritating. Elevator felt like it was ready to die.
Stayed in February 2024
Reviewed: February 23, 2024
Mersa
United States of AmericaHeater wasn’t working other than that it was fine
Stayed in February 2024
Reviewed: February 5, 2024
Joseph
United States of AmericaOnly one ice machine and vending in 3 story building. Ice machine was out of order so no ice available.. Breakfast was okay except few choices.
The hotel was clean,quiet and comfortable. Staff was courteous and helpful. Accomodations are very comfortable.
Stayed in February 2024
Reviewed: November 27, 2023
Mrsvmjones13
United States of AmericaThe bed was extremely hard, like sleeping on rocks. Couldn't wait to get out of there. Wished the bathroom door would have locked.
Location was okay. Friendly and accommodating staff.
Stayed in November 2023
Reviewed: October 23, 2023
Panfila
United States of AmericaIt had roaches the shampoo bottle was used I found a pubic hair in shower the coffee didn’t have the coffee filters
The price the Food and the area
Stayed in October 2023
Reviewed: September 29, 2023
Claudia
United States of AmericaWe had baby roaches in our bathroom
Beds were comfortable, and it's in a good location.
Stayed in September 2023
Reviewed: September 11, 2023
Christina
United States of AmericaThe breakfast was ok ,could be better. Not a lot of options. They only had apple juice one day , and orange juice on the other . They only had white bread ,no wheat bread or other options . They had a lot of natts alot of flying bugs inside their dinning area. They no longer have snacks to buy.
Location was ok. The staff were nice.
Stayed in September 2023
Reviewed: September 9, 2023
Lopez
United States of AmericaStaff was friendly , Room was clean , cold and comfortable... Perfect room, and the price was great.
Stayed in August 2023
Reviewed: September 3, 2023
Maria
Puerto RicoNeed an urgent update. Dirty rugs, no closet door, smell
Excellent location, spacious room, goid air conditioner
Stayed in September 2023
Reviewed: August 22, 2023
Alicia
United States of AmericaThe breakfast was not the best, it was bland in flavor and texture
Stayed in August 2023
Reviewed: August 3, 2023
Laura
MexicoDirty and not very well kept
Old and not very well kept
Stayed in July 2023
Reviewed: July 30, 2023
Misty
United States of AmericaThe rooms weren’t very clean. The entire building was out dated. Breakfast wasn’t very good just eggs and potatoes.
Some of the staff was friendly while others not so much.
Stayed in July 2023
Reviewed: July 27, 2023
Ricardo
United States of AmericaLocation is not very safe, needs to be more clean and updated. Some staff is ok. Wouldn’t use the coffee pots in room. Do not provide all day coffee in lobby. Have to use card to maintain lights on. Wi-fi doesn’t always work. Rooms are not cleaned daily nor towels or toilet paper replaced if staying a few days. You have to ask at desk for those items!
It was affordable and near the places we needed to go.
Stayed in July 2023
Reviewed: June 29, 2023
Erica
United States of Americavery outdated rooms. the room we stayed at had very big stains on the wall and lots of people traffic smoking weed you could smell the weed on the hallways
liked the room was big and the area was good lots of places near by.
Stayed in June 2023
Reviewed: June 2, 2023
Gomez
United States of AmericaSeems a little old. Like the doors I had trouble opening my door.
The staff was amazing. So welcoming and warm.
Stayed in May 2023
Reviewed: June 1, 2023
Prashant
United States of AmericaThere was power outage. Though power restored in an hour, the staff response was not that good. The breakfast supposed to start at 7 AM. But, Didn't start. Had to check multiple times and it started around 8:30 AM, which is quite late.
Location was good. Has ample parking
Stayed in May 2023
Reviewed: April 30, 2023
Marcelo
BrazilThe breakfast is not good.
Hotel with a confortable room, nice location.
Stayed in April 2023
Reviewed: April 24, 2023
Natasha
United States of AmericaTv was to small in suite, wasn't enough wash clothes in room, need extra pillows should be 4 on the beds.
The location and quiet
Stayed in April 2023
Reviewed: March 28, 2023
Norman
United States of AmericaThe room and shower were dirty. There were electrical plugs next to the bed with no covers and exposed wires. The light above the sink was not working and very dark.
Stayed in March 2023
Reviewed: March 18, 2023
Stephanie
United States of AmericaBreakfast could be better
Stayed in February 2023
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