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  5. Reviews of Quality Suites

Reviews of Quality Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6350 North Interstate 35, San Antonio, 78218, United States of America

#224 of 318 hotels in San Antonio

Guests' Choice

Review Score

Based on 541 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    6.8

  • Staff

    7.6

  • Value for money

    7.0

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The AC in the room did not cool the entire room especially where living room area was.Also the pool has a hot tub but it does not get hot, the water is colder than the actual pool

    Breakfast was good they had a wide selection of foods...waffles,eggs,sausage,toast, cereal.The family suite we stayed in was very spacious and the couch was a pullout bed.The pool was also open and very clean!

    Stayed in May 2024

  • Reviewed: April 29, 2024

    5.0
    It’s okay, would not return
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not fully cleaned. Behind the night stand there was a used fork. The walls looked dirty. The curtains were old

    Okay

    Stayed in April 2024

  • Reviewed: April 3, 2024

    6.0
    Brief stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Missed breakfast, should have weekend extended hours until 9:30 or 10am!

    Suite

    Stayed in March 2024

  • Reviewed: March 14, 2024

    5.0
    Would not stay there again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Size of room.

    Room has not been vacuumed. Food on floor and ball from pet that has stayed in the room under the sink. Bathroom floor had not been swept or mopped. Breakfast was not what I expected. Scrambled eggs were cold, sausages were still partially frozen. When we arrived there was a man in the lobby who was disheveled and asking to use the bathroom who the desk clerk advised he was not allowed but the police were on their way for him. E we’re advised the parking lot did have a security guard from 10 pm to 5 am but we were did feel a little uneasy with our choice. Would not stay there again. When we advised the front desk the room was not clean they said the people who cleaned the rooms spoke Spanish and they didn’t so they couldn’t tell them but they were sorry. What!!!! I explained that the evening desk clerk did speak Spanish because we heard him speaking Spanish to a guest, so have them talk to them. Really!!!! Someone on the cleaning staff has to speak English.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No access from the side doors was very irritating. Elevator felt like it was ready to die.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Heater wasn’t working other than that it was fine

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only one ice machine and vending in 3 story building. Ice machine was out of order so no ice available.. Breakfast was okay except few choices.

    The hotel was clean,quiet and comfortable. Staff was courteous and helpful. Accomodations are very comfortable.

    Stayed in February 2024

  • Reviewed: November 27, 2023

    5.0
    All in all, okay stay.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 4 nights

    The bed was extremely hard, like sleeping on rocks. Couldn't wait to get out of there. Wished the bathroom door would have locked.

    Location was okay. Friendly and accommodating staff.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    6.0
    The room was great and the service but the roaches and hair was gross
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It had roaches the shampoo bottle was used I found a pubic hair in shower the coffee didn’t have the coffee filters

    The price the Food and the area

    Stayed in October 2023

  • Reviewed: September 29, 2023

    7.0
    Ok
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had baby roaches in our bathroom

    Beds were comfortable, and it's in a good location.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was ok ,could be better. Not a lot of options. They only had apple juice one day , and orange juice on the other . They only had white bread ,no wheat bread or other options . They had a lot of natts alot of flying bugs inside their dinning area. They no longer have snacks to buy.

    Location was ok. The staff were nice.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was friendly , Room was clean , cold and comfortable... Perfect room, and the price was great.

    Stayed in August 2023

  • Reviewed: September 3, 2023

    6.0
    Need love
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Need an urgent update. Dirty rugs, no closet door, smell

    Excellent location, spacious room, goid air conditioner

    Stayed in September 2023

  • Reviewed: August 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was not the best, it was bland in flavor and texture

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Expensive for what it is
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Dirty and not very well kept

    Old and not very well kept

    Stayed in July 2023

  • Reviewed: July 30, 2023

    5.0
    While it was ok I wouldn’t stay there again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms weren’t very clean. The entire building was out dated. Breakfast wasn’t very good just eggs and potatoes.

    Some of the staff was friendly while others not so much.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    5.0
    With COVID and other illnesses this Hotel needs better cleanliness!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is not very safe, needs to be more clean and updated. Some staff is ok. Wouldn’t use the coffee pots in room. Do not provide all day coffee in lobby. Have to use card to maintain lights on. Wi-fi doesn’t always work. Rooms are not cleaned daily nor towels or toilet paper replaced if staying a few days. You have to ask at desk for those items!

    It was affordable and near the places we needed to go.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    somewhat good.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very outdated rooms. the room we stayed at had very big stains on the wall and lots of people traffic smoking weed you could smell the weed on the hallways

    liked the room was big and the area was good lots of places near by.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    8.0
    Love the staff.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Seems a little old. Like the doors I had trouble opening my door.

    The staff was amazing. So welcoming and warm.

    Stayed in May 2023

  • Reviewed: June 1, 2023

    7.0
    Overall stay was good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    There was power outage. Though power restored in an hour, the staff response was not that good. The breakfast supposed to start at 7 AM. But, Didn't start. Had to check multiple times and it started around 8:30 AM, which is quite late.

    Location was good. Has ample parking

    Stayed in May 2023

  • Reviewed: April 30, 2023

    8.0
    Confortable, but the breakfast could be better.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast is not good.

    Hotel with a confortable room, nice location.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    6.0
    Pleasant
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv was to small in suite, wasn't enough wash clothes in room, need extra pillows should be 4 on the beds.

    The location and quiet

    Stayed in April 2023

  • Reviewed: March 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room and shower were dirty. There were electrical plugs next to the bed with no covers and exposed wires. The light above the sink was not working and very dark.

    Stayed in March 2023

  • Reviewed: March 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be better

    Stayed in February 2023

Showing 1 - 25

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