2080 Savannah Highway, West of the Ashley, Charleston, SC 29407, United States of America
#83 of 154 hotels in Charleston
Guests' ChoiceBased on 961 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.4
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Juliet
United States of AmericaThe bathtub/shower could have been cleaned more thoroughly, there was a film on the walls and some soap scum with hair in it stuck to the bottom of the soap holder.
Staff was very nice, breakfast was delicious, room was spacious.
Stayed in April 2024
Reviewed: April 29, 2024
Gladwell
United States of AmericaCleaning staff could be quieter while cleaning vacant rooms. They were going in and out of doors clanging the metal auxiliary lock on doors, which kept the doors from closing. We were trying to rest and had to get up and ask them to try not to bang doors. The ladies were very nice and apologetic. Maybe a better way to keep the door from closing would be better.
Rooms food
Stayed in April 2024
Reviewed: April 27, 2024
Marie
United States of AmericaLack of drawer space to use, stayed for week and had to live out of the suitcase because there was only two drawers. Counter in bathroom was small, not a lot of space, sink was small as well couldn’t fit my travel mug to clean as I would have liked
Breakfast was good, availability of coffee any time of day was great, plenty of towels in pool area, heated pool was perfect; not too hot, no issues when needing fresh towels or replenishing anything for our room, staff was friendly, room was nice
Stayed in March 2024
Reviewed: April 27, 2024
Angel
United States of Americait wasn’t very clean. Always had to go to the front desk to ask for towels. Breakfast was hideous. Serve the same thing every day. didn’t have a bar at the hotel and the pool looks cloudy. couldn’t even swim. Don’t think I’d ever revisit this again.
Stayed in April 2024
Reviewed: April 24, 2024
Vicente
United States of AmericaThe breakfast lounge could get improved
Breakfast, Room and location
Stayed in April 2024
Reviewed: April 19, 2024
Phil
United States of AmericaThe handicap toilet (an accessible room) was lower than others, making it harder to get up. Also, my testicles got wet as the seat was too close to the water!! (If you don’t print this at least tell the hotel).
Pool was nice and friendly staff.
Stayed in April 2024
Reviewed: April 17, 2024
Kristen
United States of Americathe boiled sausage
the sitting area in the room
Stayed in April 2024
Reviewed: April 17, 2024
Wilson
United States of AmericaStaying on the first floor I couldn’t sleep very comfortably because of the constant noise throughout the whole night
Friendly staff
Stayed in April 2024
Reviewed: April 9, 2024
Greta
United States of AmericaI wanted to stay 2 nights instead of 3 but was unaware of early departure fee so ended up staying the full time instead of at my daughter's house the last night to avoid paying for nothing. This should be made clearing when booking.
Most of staff was exceptionally nice and helpful.
Stayed in April 2024
Reviewed: April 8, 2024
Camille
United States of AmericaNoisy and breakfast not so great no
Pool was good. Bed comfortable.
Stayed in April 2024
Reviewed: April 4, 2024
Esr
United States of AmericaIt needed to be cleaned more in the pool and the room had some gunk left on the floors and on the walls were stained.
Close to the highway, lower rates, and indoor pool was a great addition
Stayed in April 2024
Reviewed: March 31, 2024
Sarah
United States of AmericaThere was no parking when we got back from dinner to the hotel and had been told to park across the main road in an empty parking lot. So we did, Leaving the car which was the only car there, didn’t like that at all.
We loved the breakfast, the room was clean and comfortable! Staff was very nice. I didn’t know the pool would be so small but it worked lol.
Stayed in March 2024
Reviewed: March 30, 2024
Pratt
United States of AmericaBigger pool
Stayed in March 2024
Reviewed: March 26, 2024
James
United States of AmericaThe breakfast was really good except for the coffee it was weak almost no flavor.
Small pool but heated. Great breakfast many choices. The beds were very comfy.
Stayed in March 2024
Reviewed: March 23, 2024
Juana
United States of AmericaSee above Dining chairs in bad condition
Excellent breakfast Bath tub not clean and used soap left on tub Not enough toilet paper Room was fine
Stayed in March 2024
Reviewed: March 21, 2024
Donna
United States of AmericaFound hair in the bathroom on floor and in tub that were not ours when we arrived. Hotel overall needed some updates. Walls were rough shape, peeling and cracked.
Breakfast was good. Staff was very friendly.
Stayed in March 2024
Reviewed: March 21, 2024
Michael
United States of AmericaBed was a bit too firm for me honestly. Typical hotel breakfast still very good thought.
Loved the friendly staff and how simple thing were made. Clean room extremely happy with the overall stay.
Stayed in March 2024
Reviewed: March 20, 2024
Alisha
United States of AmericaExtremely rude staff at check-in
Nice rooms, good location
Stayed in March 2024
Reviewed: March 14, 2024
Wanda
United States of AmericaIt was under construction and not alot of parking and no hot tub
The breakfast was good and location was good too
Stayed in February 2024
Reviewed: March 14, 2024
Mioara
United States of AmericaFurniture in the lobby needs updating
Very friendly and helpful staff
Stayed in March 2024
Reviewed: March 13, 2024
James
United States of AmericaThe bottom of the toilet on each side had a large amount of dried urine Cleaning staff should make sure they check that in bathroom as well as making sure vents are dusted
I loved the location and breakfast I checked in Friday night and the front desk clerk was really nice not sure what her name was
Stayed in March 2024
Reviewed: March 3, 2024
Theodore
United States of AmericaOur room was directly facing route 17 , traffic noise into night
Comfortable bed, clean bedding and facilities
Stayed in March 2024
Reviewed: February 16, 2024
Wanda
United States of AmericaAir vents in the heating/ac unit were extremely dirty and thick with dust. You could see it through the vents… when it was on, I can only imagine the pollutants being inhaled.
Location Price value Hot breakfast Available parking
Stayed in February 2024
Reviewed: February 15, 2024
Pam
United States of AmericaNothing other than the cleaning could have been a bit better.
We had a newly renovated room, but the bathroom floor was not cleaned properly from the person before us. Nice room, comfortable beds. All was great.
Stayed in February 2024
Plymouth Meeting, USA
Val de Reuil, France
Kato Daratso, Greece
Dingle, Ireland
Águas de Lindoia, Brazil
Troutbeck, UK
Haapsalu, Estonia
Xi'an, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content