Reviews of Conrad Nashville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1620 West End Avenue, Nashville, TN 37203, United States of America
#13 of 198 hotels in Nashville
Guests' ChoiceReview Score
Based on 62 hotel reviews
9.3Score breakdown
-
Cleanliness
9.7
-
Comfort
9.8
-
Location
9.3
-
Facilities
9.7
-
Staff
9.6
-
Value for money
8.9
-
Free WiFi
2.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: April 19, 2024
Chloe
United States of America1 review10“It was great”- • Leisure trip
- • Couple
- • Corner King Room
- • Stayed 1 night
- • Submitted from a mobile device
The room in the photos when i booked online was not the room i got when i got there
Everyone was so friendly and extremely helpful, everything was so nice and clean. The views were pretty.
Stayed in April 2024
-
Reviewed: March 27, 2024
Terry
United States of America27 Reviews2 helpful votes10“Everyone there was very nice and professional.”- • Business trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Loved it all
Super clean , quiet, very nice .
Stayed in March 2024
-
Reviewed: March 21, 2024
Saddemi
United States of America1 review10“loved it and looking forward to our next stay at the conrad”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
the valet parking is $50 so just know that if you have a car
extremely comfortable stay with our 2.5 year old. the staff was very accomodating bringing us a crib, mini fridge and even giving him a stuffed bear. the facilities are beautiful the gym, rooftop bar all great
Stayed in March 2024
-
Reviewed: March 17, 2024
Lisa
United States of America18 Reviews10“5 star”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
It’s perfect
Stayed in March 2024
-
Reviewed: March 4, 2024
Solange
United States of America2 Reviews10“Great location. Friendly staff. Clean hotel”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
From the moment I arrived to the moment I left everything about the Conrad was a lovely experience. The staff was very helpful and informative about the area. The room was very spacious and clean. The hotel is walking distance from broadway and other tourist attractions. Overall a great experience and would stay at a Conrad hotel again
Stayed in March 2024
-
Reviewed: November 13, 2023
Julie
United States of America2 Reviews8.0“Overall a very nice stay. Would do it again”- • Leisure trip
- • Group
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Front desk did not call when room was ready;waited an hour for no reason. Front desk did not provide copy of bill. I wrongfully assumed they would email and did not get one. My issue for not confirming. Front desk staff need follow through. It was not busy when we were checking out or in
Beautiful clean rooms, nice lobby and patio area, nice restaurant
Stayed in November 2023
-
Reviewed: August 5, 2023
Toni
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
A glass we used on a Thursday morning was left in our room until cleaning Saturday afternoon. We know it was the same glass because I had used it and it had a lipstick mark on it. The same glass was just covered with the paper top for 2 days. Our comforter had a skeetchy stain on it. Requested on Thursday for it to be changed. Was not changed until Saturday cleaning. The request was made at the front desk.
The breakfast was great. A little pricey for small portions.
Stayed in July 2023
-
Reviewed: July 25, 2023
David
United Kingdom13 Reviews4 helpful votes8.0“Enjoyable stay in a classy hotel”- • Leisure trip
- • Couple
- • King Room
- • Stayed 11 nights
- • Submitted from a mobile device
Had some minor issues with housekeeping, forgot robes initially, cups and glasses not always washed when we had it. Lack of fridge lets the room quality down a little, I get it’s to encourage usage of the mini bar but I think they should seriously consider it.
Room quality was to a high standard and the suite was very spacious. Staff were super friendly and helpful throughout
Stayed in July 2023
-
Reviewed: July 12, 2023
Mcgivern
United Kingdom1 review10“Beautifully decorated room, bed was so comfortable, food was fab, service was excellent”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast was beautiful, great friendly service every morning
Stayed in July 2023
-
Reviewed: June 24, 2023
Alia
United States of America5 Reviews8.0“I came, I saw, I conquered, I got double charged but overall it’s a beautiful establishment.”- • Leisure trip
- • Solo traveler
- • King Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
I was only in town for three days, two nights , I didn’t like the checkout process of getting double charged after I checked out with the receipt in hand and then having to wait over a week to receive the funds back even though it was a mistake on the hotels end and the customer service/guest agent told me that it was their fault of course but no apology was given, no credit for a one night stay or anything for the huge inconvenience and I’m not talking about a couple hundred dollars I’m talking about over a thousand dollars. I, myself working in customer service and with different companies in different positions over the past thirteen plus years. Something definitely could’ve been done to ease the consumers mind and to have them to rebook with the Conrad and spread the word about how this great company noticed an issue and fixed it. Overall I am happy to have shined a light in a certain area that they can do better on as a company. We are all learning and growing to be better. Best wishes.
I love the cleanliness of this place, I like the decor of the room/bathroom and how it was set up. I loved the amount of space it was very spacious. They do have a lot of things to do around the area that the hotel is in, the hotel itself has a couple of restaurants that seem pretty great and I loved the pool and the greenery area! Half to most of the staff was really friendly not very helpful, but friendly :)
Stayed in May 2023
-
Reviewed: May 1, 2023
Tarik
United States of America1 review8.0“I definitely over all enjoyed my stay. Will visit again.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
When I booked my stay I thought i purchased the package deal that included the breakfast but once I arrived they said they didn’t have a record of it.
I loved the easy access to the bar and restaurant that were both located at the hotel. Once I arrived I didn’t have to leave.
Stayed in April 2023
-
Reviewed: February 20, 2023
Stacey
United States of America2 Reviews10“We celebrated our 28th. Anniversary here and it was worth every penny!”- • Business trip
- • Solo traveler
- • King Room - Hearing Accessible
- • Stayed 2 nights
Absolutely wonderful!
Stayed in February 2023
-
Reviewed: March 26, 2024
Jeffrey
United States of America10 Reviews7.0Good- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
- shower pressure and temperature - door men wouldn’t open the doors ever
Cleanliness
Stayed in March 2024
-
Reviewed: February 27, 2024
Ilham
United States of America3 Reviews7.0Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
During my stay, I faced a few issues with the room's cleanliness and housekeeping schedule that negatively affected my experience. Initially, the room wasn't very clean, as I found a contact lens on the floor. The next day, the cleaning staff accidentally left a vacuum in my room, which was inconvenient. Most bothersome was on the third day when housekeeping came to clean at 9 pm, forcing me to wait in the lobby when I really needed to sleep. These problems made my stay less comfortable and suggest the hotel needs to improve its cleaning and scheduling practices.
Stayed in February 2024
-
Reviewed: April 18, 2023
Anonymous
United States of America1 review10“AMAZING.”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds - Hearing Access
- • Stayed 4 nights
- • Submitted from a mobile device
nothing.
literally everything. the food was amazing. the room was gorgeous and the staff was so kind and hospitable
Stayed in April 2023
-
Reviewed: March 24, 2024
Andy
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2024
-
Reviewed: March 21, 2024
Karin
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in March 2024
-
Reviewed: March 19, 2024
John
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room - Hearing Accessible
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2024
-
Reviewed: March 19, 2024
Debra
United States of America10 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2024
-
Reviewed: February 22, 2024
Nathan
United States of America5 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2024
-
Reviewed: February 17, 2024
Blaine
United States of America26 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2024
-
Reviewed: February 12, 2024
Gary
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2024
-
Reviewed: February 5, 2024
Keith
Canada1 review9.0Wonderful- • Leisure trip
- • Group
- • King Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2024
-
Reviewed: January 22, 2024
Richarddelft
United States of America42 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in January 2024
Showing 1 - 25
