No real maintenance in a decade maybe. The lobby rug is so stained that no matter how hard the cleaning folk try it looks filthy. Sad for a spot that has so much else going for it.

Spacious room, very clean, prime location.

Stayed in May 2024

Older unit...

business trip..it still worked out...

Stayed in May 2024

The reception received was not very good. Reception was helping someone, due to respiratory issues I sat on the back couch waiting my turn. A women (guest at hotel) wondered in walked around and once guest being help walked away she rushed over in front of me... the girl behind the desk should have said something.... I was then was helped by a young man with an attitude of some sort, he seemed very bothered about being at work that day. I had 4 interactions with him and all where the same. He seem ok with fellow employees. Just guests bothered him I suppose. It seemed a burden to change my room to the ground floor. Mattress in the room was terrible, and the Toilet was not ADA compliant was it?!

Got my room changed from 2nd floor to the ground floor. The location was good, Room was fine, with a kitchenette (WOW) Our room over looked the Pool area. Private parking space. Breakfast was nice, thank you.

Stayed in May 2024

Not much if anything

Location, and the suite with kitchen is nice

Stayed in April 2024

hallway carpet very very old and well worn, bathroom a bit dated, could use more and better placed electric outlets for charging electronics.

location.

Stayed in April 2024

Breakfest was poor

Close to shopping center and fast food The room is large and comfortable

Stayed in March 2024

In generally very clean, but the curtains were not so clean this time, there was some little spills and stains of food stick on it from previous people.

This is the 4th time I stay there. Great location on alameda, nice place and view, the fact that the rooms have a little kitchen with stove and sink is one of the reason that I chose this place too, all the rooms have a nice deck too, the staff is always kind and helpful, safe location.

Stayed in February 2024

Could use an update

Well taken care of. Great location

Stayed in February 2024

Rooms were nice! We apparently got one of the smaller ones and still seemed bigger than average for the Bay. Kitchenette is really a great add. Lots of parking space, a Bowling just nearby and the Alameda beach to stroll and watch birds 2 minutes away. We’re making this our number one spot when possible around this side of the bay. Staff was kind and flexible. We didn’t check the included breakfast though coz after bowling at night we woke up later…

Stayed in January 2024

There was a distinct smell of cigarette smoke in our rooms and in the hallway. We had to move rooms to try and address this but there was still a smoke smell as we came up the stairs. The rooms also a bit worn in a few areas. Certainly clean enough just needed a bit of a refresh.

Location was great - close to the shopping malls and good access to the rest of the island. The siz eof the rooms and facilities were excellent and the staff were very friendly.

Stayed in November 2023

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Stayed in January 2024

Everything was really old and has cigarettes burn hole on chair and they charge security till after 5 days

Staff was nice

Stayed in December 2023

All good, nothing to complain.

All very clean, I love that the place have a little stove and oven and kitchen sink, is very useful, very big rooms, comfy and quiet, have a deck too that is really nice.

Stayed in December 2023

bathroom faucet needed to be fixed, called the front desk, and the issue was fixed appropriately.

Room was clean, looked the mini kitchen

Stayed in December 2023

I suggest adding eggs to the breakfast menu

The breakfast

Stayed in December 2023

The room description was misleading, which means we purchased a room that was not was the room described in Booking.com; the room description said City View. The view was of a parking lot, not the city. On arrival, when we asked for a different room on the lagoon, for which we would pay more, the quoted price was exorbitant. Beware of this hotel's advertising. It doesn't accurately describe the room. Breakfast was uninspiring.

Stayed in November 2023

The hallway smelled of smoke even though the rooms were marked non smoking. I reported it to the desk clerk, her response was “I can’t go knock on every door”

The location

Stayed in October 2023

The aforementioned lack of ice and the ten item check list of violations that would get us kicked out, each of which had to be initialed. To say breakfast was bare-boned would be too generous.

A veteran of the establishment I knew to expect little in frills but was a bit put off at the lack of ice. No ice for the guests. Bummed a glassful from the local KFC for my nightcap. The place is old and has changed hands multiple times. Gallant efforts have been made to make it more serviceable. Our room included a kitchen, although we neither requested nor used it.

Stayed in October 2023

Very dated

The space was fantastic

Stayed in October 2023

Some of the closets and drawers were pretty run down, but they were still usable. Quite a few of my outlets didn't work, and the floor didn't seemed vacuumed, but all things that are easy to work around.

I really loved having a balcony and a full size fridge in my room. It helped me save money to buy groceries and store it.

Stayed in September 2023

In the kitchen we can not cook!! No equipment at all!!

Big rooms

Stayed in October 2023

The furniture & tvs were very outdated. It would be nice to have an elevator. The kitchen cupboards looked old.

I loved the location. Beautiful waterfront with walking path a block away. Stores & restaurants close by. The bed was comfortable with a nice ceiling fan.

Stayed in September 2023

Rooms were a little outdated, the parking lot is pretty narrow and beds were not very comfortable.

The kitchen in the room was amazing! The location was also amazing, right next to the beach and a large shopping center. Parking was also free!

Stayed in September 2023

the bath tap got stuck. idk if it's me or

Stayed in August 2023