2120 Harper Road, Beckley, VA 25801, United States of America
#9 of 14 hotels in Beckley
Guests' ChoiceBased on 1941 hotel reviews
6.8Cleanliness
7.1
Comfort
7.1
Location
8.4
Facilities
7.0
Staff
8.1
Value for money
7.1
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Debra
United States of AmericaMattresses uncomfortable. Breakfast not appetizing. Coffee good though. This is an older hotel which needs some updating. They have begun some I think, but probably wouldn't stay again now.
Staff was great! Location very good
Stayed in April 2024
Reviewed: April 26, 2024
Becky
United States of America×Pool was out of service, tv had very few channels
Breakfast was great, disappointed pool was out of service
Stayed in April 2024
Reviewed: April 25, 2024
Michael
United States of AmericaBreakfast
Stayed in April 2024
Reviewed: April 22, 2024
Keith
CanadaBreakfast was good. Bed comfortable and room was clean.
Stayed in April 2024
Reviewed: April 19, 2024
Kristy
United States of AmericaPool was closed down for repairs, Hallway carpets are pretty dirty so I was apprehensive of going into the room. It turned out ok, just wasn't a good first impression of the hotel. They were almost always out of coffee. I was given an option to cancel my reservation but no compensation for the pool being closed.
It was a good location. We stopped there as a halfway point to NC. Room was decent for the price.
Stayed in April 2024
Reviewed: April 17, 2024
Shuttlesworth
United States of AmericaSeemed worn out, had to request the linens for foldout bed, stains on furniture, and in hallways. Nose from doors of other rooms.
Easy access, seemed clean, friendly staff, & smooth check-in.
Stayed in April 2024
Reviewed: April 10, 2024
Don
CanadaGreat breakfast
Stayed in March 2024
Reviewed: April 5, 2024
Robert
United States of AmericaCONS: Both hot tubs were not working for first 24 hours we were there. 1 of the beds in my room badly needs a new mattress. Both elevators are in need of an interior remodel.
CONS: Both hot tubs were not working for first 24 hours we were there. 1 of the beds in my room badly needs a new mattress. Both elevators are in need of an interior remodel. PROS: Breakfast Staff friendliness
Stayed in April 2024
Reviewed: April 1, 2024
Nathan
United States of AmericaVery dated. Not what I expect from this chain or this price point.
Close to highway without noise. Was given a free room upgrade.
Stayed in March 2024
Reviewed: March 23, 2024
Lori
CanadaHot tub was not working. Staff told us that it was heating up because they had to empty it. Other patrons said that they have been there for 3 nights and were told the same thing every day. If something is broken, tell us, then we wouldn't be disappointed. Pool area was dirty.
Staff were excellent. Looks like the hotel is in process of getting updated. Breakfast was good. Bacon and sausage, eggs, etc.
Stayed in March 2024
Reviewed: March 11, 2024
Bruce
United States of AmericaUninviting entrance, dark gray and depressing colors painted over what was wood details, no character or charm. This is a huge hotel but horrible parking, no available parking spots if you get there past 5, uncomfortable beds, broken worn down furniture in room. No pool towels, malfunctioning ac unit. Dirty stained shower curtains.
Although very crowded, Nice pool, front desk staff was great and weekend breakfast was amazing! Good hot showers!
Stayed in March 2024
Reviewed: March 7, 2024
Patricia
United States of AmericaHot Breakfast items were not available after 9:30.
Convenient
Stayed in February 2024
Reviewed: March 5, 2024
Cynthia
United States of AmericaAnts in the room. Fitted sheets did not fit the mattress, mattress and pillows were not comfortable. Coffee pot basket was not emptied from last guests.
Easy access off the freeway.
Stayed in March 2024
Reviewed: March 3, 2024
Corinne
CanadaThere really isn't anything that we didn't like.
Nice facilities. Comfortable stay. Beds were comfortable. Room was clean.
Stayed in December 2023
Reviewed: February 27, 2024
Marika
CanadaThe bed was very uncomfortable, the floor seemed uneven and there was loose carpet
The location was handy to the interstate.
Stayed in February 2024
Reviewed: February 26, 2024
Brooke
United States of AmericaWhen I went I didn’t like how people could have parties in the lobby and get drunk and make as much noise until 1 am. I also didn’t care for how rude the staff was. After we visited the overly crowded pool I went to the front to ask for towels, the desk lady rudely stands up and starts to yell “we don’t got no towels you had some in your room right!” Then continue on to say that “Well you should’ve brought yourself a towel”
I liked how close everything was to the hotel.
Stayed in February 2024
Reviewed: February 18, 2024
Doug
CanadaThe room could use some minor maintenance eg. lose and broken tiles in the bathroom.
The location is convenient. The staff was very friendly and the room was clean.
Stayed in February 2024
Reviewed: January 7, 2024
Belinda
United States of AmericaNA
NA
Stayed in December 2023
Reviewed: January 6, 2024
Laura
United States of AmericaOne of the rooms didn't have a refrigerator told front desk person he said he'd look into it but never followed through. The second day the jacuzzi was so dirty we couldn't even use it. The linen was clean but had stains on it
The staff was friendly
Stayed in December 2023
Reviewed: January 4, 2024
Jean
United States of AmericaWe made reservations ahead here for New Year's Eve as we were on a cross country road trip, and knew the holiday could make it hard to find a place. When we arrived, we were very disappointed to be told the hot tub was closed. I am sure it was to stop partying for NYE, but we had specifically booked this to relax during our long journey. We were told we could cancel with no fee ... at 7pm on NYE, right.
The King Suite was huge.
Stayed in January 2024
Reviewed: December 30, 2023
Linda
United States of AmericaAt breakfast they were out of 85% of the items by 8:45
Nice place. Good and clean rooms. Great Location.
Stayed in December 2023
Reviewed: December 29, 2023
Converso
United States of AmericaBeds were extremely soft. Would prefer regular sized pillows.
Convenient location. Beautiful lobby. Nice breakfast.
Stayed in December 2023
Reviewed: December 20, 2023
Karyn
CanadaRooms and bedding were tired. Walls need painted. Rooms very basic. Picture on Tv was poor. Shower worked well.
Property was adequate. Location was great, close to restaurants. Try Pasquale’s pizza. Dogs are allowed.
Stayed in December 2023
Reviewed: December 16, 2023
Dawn
United States of AmericaStaff wasn't friendly and seemed to not want to be there
Breakfast and very clean
Stayed in December 2023
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