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  5. Reviews of Country Inn & Suites by Radisson, Beckley, WV

Reviews of Country Inn & Suites by Radisson, Beckley, WV This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2120 Harper Road, Beckley, VA 25801, United States of America

#9 of 14 hotels in Beckley

Guests' Choice

Review Score

Based on 1941 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Mattresses uncomfortable. Breakfast not appetizing. Coffee good though. This is an older hotel which needs some updating. They have begun some I think, but probably wouldn't stay again now.

    Staff was great! Location very good

    Stayed in April 2024

  • Reviewed: April 26, 2024

    6.0
    Overall good stay just a couple things could have been better
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    ×Pool was out of service, tv had very few channels

    Breakfast was great, disappointed pool was out of service

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    We stay here a lot. It is good value and nice they give you free bottled water at the front desk
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good. Bed comfortable and room was clean.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    I'd stay again in a pinch.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Pool was closed down for repairs, Hallway carpets are pretty dirty so I was apprehensive of going into the room. It turned out ok, just wasn't a good first impression of the hotel. They were almost always out of coffee. I was given an option to cancel my reservation but no compensation for the pool being closed.

    It was a good location. We stopped there as a halfway point to NC. Room was decent for the price.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Over all was a decent stay as we rested & had a good breakfast.
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Seemed worn out, had to request the linens for foldout bed, stains on furniture, and in hallways. Nose from doors of other rooms.

    Easy access, seemed clean, friendly staff, & smooth check-in.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Quiet and comfortable bed.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast

    Stayed in March 2024

  • Reviewed: April 5, 2024

    7.0
    All staff members I encountered were super friendly. "SPECIAL" thanks to Sandra at Front Desk. I do
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    CONS: Both hot tubs were not working for first 24 hours we were there. 1 of the beds in my room badly needs a new mattress. Both elevators are in need of an interior remodel.

    CONS: Both hot tubs were not working for first 24 hours we were there. 1 of the beds in my room badly needs a new mattress. Both elevators are in need of an interior remodel. PROS: Breakfast Staff friendliness

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated. Not what I expect from this chain or this price point.

    Close to highway without noise. Was given a free room upgrade.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Halfway point to Myrtle Beach,
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was not working. Staff told us that it was heating up because they had to empty it. Other patrons said that they have been there for 3 nights and were told the same thing every day. If something is broken, tell us, then we wouldn't be disappointed. Pool area was dirty.

    Staff were excellent. Looks like the hotel is in process of getting updated. Breakfast was good. Bacon and sausage, eggs, etc.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Great staff and good breakfast makes up for lack of charm, high prices
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Uninviting entrance, dark gray and depressing colors painted over what was wood details, no character or charm. This is a huge hotel but horrible parking, no available parking spots if you get there past 5, uncomfortable beds, broken worn down furniture in room. No pool towels, malfunctioning ac unit. Dirty stained shower curtains.

    Although very crowded, Nice pool, front desk staff was great and weekend breakfast was amazing! Good hot showers!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Clean and convenient. Get to breakfast early.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Hot Breakfast items were not available after 9:30.

    Convenient

    Stayed in February 2024

  • Reviewed: March 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Ants in the room. Fitted sheets did not fit the mattress, mattress and pillows were not comfortable. Coffee pot basket was not emptied from last guests.

    Easy access off the freeway.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There really isn't anything that we didn't like.

    Nice facilities. Comfortable stay. Beds were comfortable. Room was clean.

    Stayed in December 2023

  • Reviewed: February 27, 2024

    6.0
    Although breakfast was passable, this did not provide the restful stay that we needed.
    • Leisure trip
    • Couple
    • Studio Suite with Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very uncomfortable, the floor seemed uneven and there was loose carpet

    The location was handy to the interstate.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    6.0
    More likely will not visit again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    When I went I didn’t like how people could have parties in the lobby and get drunk and make as much noise until 1 am. I also didn’t care for how rude the staff was. After we visited the overly crowded pool I went to the front to ask for towels, the desk lady rudely stands up and starts to yell “we don’t got no towels you had some in your room right!” Then continue on to say that “Well you should’ve brought yourself a towel”

    I liked how close everything was to the hotel.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room could use some minor maintenance eg. lose and broken tiles in the bathroom.

    The location is convenient. The staff was very friendly and the room was clean.

    Stayed in February 2024

  • Reviewed: January 7, 2024

    6.0
    NA
    • With a pet
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    NA

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the rooms didn't have a refrigerator told front desk person he said he'd look into it but never followed through. The second day the jacuzzi was so dirty we couldn't even use it. The linen was clean but had stains on it

    The staff was friendly

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Other than the pool/hot tub situation, it was a nice hotel.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    We made reservations ahead here for New Year's Eve as we were on a cross country road trip, and knew the holiday could make it hard to find a place. When we arrived, we were very disappointed to be told the hot tub was closed. I am sure it was to stop partying for NYE, but we had specifically booked this to relax during our long journey. We were told we could cancel with no fee ... at 7pm on NYE, right.

    The King Suite was huge.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    7.0
    Good stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    At breakfast they were out of 85% of the items by 8:45

    Nice place. Good and clean rooms. Great Location.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Nice breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were extremely soft. Would prefer regular sized pillows.

    Convenient location. Beautiful lobby. Nice breakfast.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    7.0
    Adequate stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms and bedding were tired. Walls need painted. Rooms very basic. Picture on Tv was poor. Shower worked well.

    Property was adequate. Location was great, close to restaurants. Try Pasquale’s pizza. Dogs are allowed.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff wasn't friendly and seemed to not want to be there

    Breakfast and very clean

    Stayed in December 2023

Showing 1 - 25

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