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  5. Reviews of Country Inn & Suites by Radisson, Billings, MT

Reviews of Country Inn & Suites by Radisson, Billings, MT This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

231 Main Street, Billings, MT 59105, United States of America

#20 of 52 hotels in Billings

Guests' Choice

Review Score

Based on 391 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Doing remodeling, and there was stuff strewn everywhere. Next to a very busy road and heavy traffic noise. Free breakfast was VERY basic, like 3 choices of food and a stack of cereal. Hot tub needs some maintenance, tiles falling of the sides.

    It's location was convenient. Easy to book, and get checked in

    Stayed in May 2024

  • Reviewed: April 24, 2024

    8.0
    The staff was great the amenities were great and we would definitely stay again. The price was a bit extreme though.
    • Business trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness an issue but they are remodeling so to be expected.

    Location perfect

    Stayed in April 2024

  • Reviewed: March 26, 2024

    8.0
    Good nights sleep. Will stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Toilet seat was loose. Hair dryer shut off before I was finished.

    N/A

    Stayed in March 2024

  • Reviewed: January 1, 2024

    7.0
    Overall, it was a good stay, felt safe, and there was a continental breakfast
    • Family with young children
    • King Room with Two King Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms could’ve been cleaner

    Efficient for where we needed to go

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Overall very pleasant and will being staying here again the next time we come to town.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The attention to detail when painting the lobby stair railings and along the halls could use some work. There are several spots on the lobby railing where paint is scratched through showing red spots under the gray. There were also spots where paint was sloppily applied where it shouldn’t be. It just made the overall appearance of the hotel look lower budget than what it was. The bathroom fan in room 205 didn’t work, making the room stuffy and hot after showers. The flip lock on the door to the room felt loose and like it was about to break off. The window in the room was quite difficult to open/close. This wouldn’t normally be an issue but we needed to open/close the window because the bathroom steam and heat wasn’t able to be evacuated during/after thanks to the broken bathroom fan.

    The staff was very friendly and extremely accommodating! The breakfast was great and varied morning to morning! The overall cleanliness of the hotel was great!

    Stayed in December 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    4 years ago we stayed in the same room, the spa tub drains out during use, it still does this. There's way too much noise from the hallway, night round.

    Not much for noise from the upstairs room.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Close to metra

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    I think I will look for another motel to stay when we go to Billings.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 3 nights

    i requested a handicap acceptable room but was not given one and when I asked about it they said no i had not requested one and ware pretty rude. the room we got had a tub in it and there was no way we could step into it to shower. there were no hand rails to grab ahold of. the stool was so low we had trouble getting on and off it. the desk clerk was always rude and curt when we had a question.. we are both in our 80'sand walk with a cane.

    the beds were comfortable and rooms were clean

    Stayed in September 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    price

    all good

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    If you stay on the street side of the building it can be a little noisy.

    The room was large and clean.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    8.0
    Pretty good overall!! For the most part it was clean staff rooms are good size, staff nice and caring
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool and hot tub were closed the second night for weekly maintenance on a Sunday. Let staff know about stuff on the floor of Elevator that was sticky when I came in at night and It was still there in the morning. The amount of sound from the cars and bikes that drive pass all night was kinda rough.

    It was a nice stay, Breakfast was pretty good with good hours. The Hot Tub is big enough for everyone!!

    Stayed in July 2023

  • Reviewed: July 13, 2023

    7.0
    Good place for short stay
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area needs improvement - pool had missing tiles and sharp edges. Hotel is in a very busy area so some road noise.

    Spacious rooms, very clean. Helpful staff. Good breakfast. Good hotel to stop off at, if on long journey.

    Stayed in July 2023

  • Reviewed: June 21, 2023

    9.0
    nice facility for a short stay or planned activities at the major venue near by.
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Disability Access/Non-Smoking
    • Stayed 2 nights

    The grounds were dirty. The jacuzzi in our room worked but some controls were damaged, no instructions about operations and controls. No finer dining establishments within the general area.

    The location offered easy access to major routes to access wherever you wanted to go.

    Stayed in April 2023

  • Reviewed: May 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, friendly staff, comfy beds, great breakfast

    Stayed in May 2023

  • Reviewed: May 8, 2023

    7.0
    Close to Metra and friendly staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms could’ve been cleaner. Lots of dust on the counter edges, blow dryer, light fixtures, etc. It looked like it had not been wiped down in months…

    We were in town for volleyball at the Metra and MSU-B, so the location was great!

    Stayed in May 2023

  • Reviewed: March 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    one of the lights next to the bed wasn’t turning on, when I used the toilet to PEE after I flushed it overflowed with water so I used a cup to take the water out and put it in the sink so it wouldn’t cause a mess. everything was good except for the toilet

    Stayed in March 2023

  • Reviewed: March 14, 2023

    9.0
    We had a good time.
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds - Non-Smoking
    • Stayed 4 nights

    I thought the price was quite high. And there isn't a lot of parking.

    The breakfast was good. The location was excellant. It was close to the Metra Park.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The king room we stayed in could use an upgrade!! Tv was way too small for the room. Jacuzzi could be upgraded also! The parking lot was way too small to accommodate all vehicles that stayed there. We had a hard time finding a place to park :(

    The location was a plus being close to Metra! Friendly staff, clean facilities. Comfortable beds.

    Stayed in March 2023

  • Reviewed: March 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to Metra Park

    Stayed in February 2023

  • Reviewed: February 6, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room with Two King Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was closed but when checking on info it stated it was open.

    Stayed in January 2023

  • Reviewed: January 5, 2023

    9.0
    It was a decent stay but next time I will ask for a room that’s not on the street side.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our bathroom didn’t have any towel racks. Our room was on the street side of the building and it was noisy with traffic all night long.

    They served a good breakfast, the king size bed was very comfortable, the shower head had good pressure, and I love the smell of the bar soap that Country Inn & Suites uses.

    Stayed in January 2023

  • Reviewed: December 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Love the room with double king beds.

    Stayed in December 2022

  • Reviewed: November 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a funny smell and heater did not control room temperature well

    Location to Metra is great

    Stayed in November 2022

  • Reviewed: November 16, 2022

    9.0
    great overall. friendly service, good breakfasts
    • Business trip
    • Family with young children
    • King Room with Two King Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    room carpet was a bit stained

    location to Metra and it’s quiet

    Stayed in October 2022

Showing 1 - 25

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