4307 Central Avenue, Hot Springs, AR 71913, United States of America
#79 of 120 hotels in Hot Springs
Guests' ChoiceBased on 539 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
8.4
Facilities
7.5
Staff
8.3
Value for money
7.3
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 6, 2022
Kathryn
United States of AmericaIt would've been great it our room would've been cleaned at least once during our 3 night stay. We had to ask for towels and toilet paper EVERY DAY!
Breakfast was supposed to be HOT breakfast but it was cold and you had to microwave it yourself. Location was great!
Stayed in January 2022
Reviewed: December 16, 2021
Teresa
United States of AmericaExtremely limited choices for breakfast. Had to go to IHOP. Cookies and milk is not breakfast.
Stayed in December 2021
Reviewed: December 8, 2021
Michael
United States of AmericaIt was ok
Location and the room was cozy
Stayed in December 2021
Reviewed: December 5, 2021
Dusty
United States of AmericaThe rooms are a little outdated and there's some obvious wear and tear on the furniture and carpet.
Location was great. Only stayed one night so can't comment on much else. The bed was really comfy and the toiletries that were provided were good. The breakfast selection was alright.
Stayed in December 2021
Reviewed: October 15, 2021
Laura
United States of AmericaBreakfast was not as expected. Also, they only had one waffle maker for all the guests and the line was big.
Location was ok!
Stayed in October 2021
Reviewed: October 14, 2021
Richard
United States of AmericaRoom service more often, covid over hyped, breakfast not great, microwave eggs yuk
Rooms were comfy.
Stayed in October 2021
Reviewed: October 13, 2021
Teresa
United States of AmericaDirect TV cable provider. Air conditioner sounds like it's on it's last leg.
Facility was nice.
Stayed in October 2021
Reviewed: October 6, 2021
Jack
United States of Americabreakfast
Stayed in October 2021
Reviewed: September 12, 2021
Larry
United States of AmericaNo hot water in room
Room was nice
Stayed in September 2021
Reviewed: September 12, 2021
Trekmaster1030
United States of AmericaThe size of the room
The bathroom and view outside of the window.
Stayed in September 2021
Reviewed: September 10, 2021
Laverne
United States of Americano complaints
Room was very comfortable and clean. Breakfast was great, plenty to eat.
Stayed in September 2021
Reviewed: September 6, 2021
Keith
United States of AmericaOur view wasn't really good. while the location is very convenient, most of the rooms have a view of a parking lot or the hotel right next door.
Friendly staff.
Stayed in August 2021
Reviewed: September 4, 2021
Amber
United States of AmericaThe carpet in the room needs to be either updated or steam cleaned. There were visible stains.
The wifi was good and we didn't have to pay extra for better service.
Stayed in August 2021
Reviewed: August 23, 2021
Rushing
United States of AmericaBED WAS VERY HARD ON BACK
ALL WAS NICE
Stayed in August 2021
Reviewed: August 11, 2021
Russell
United States of AmericaThat the bar was open and there was no breakfast or coffee served. Funny how it’s ok to serve drinks, but you can’t serve food.
Stayed in July 2021
Reviewed: August 9, 2021
Shirley
United States of AmericaThere was no bathroom tissue dispenser.
Centrally Located
Stayed in August 2021
Reviewed: August 3, 2021
Gracelyn
United States of AmericaThe old toilet. Holes in the curtians.
Toilet was old with stains. The curtains had holes in them. The room was clean and very nice.
Stayed in July 2021
Reviewed: July 30, 2021
Julia
United States of AmericaI didn't like the fact that there was not any maid service to clean the room and you had to go get your own towels.
The hotel site was in a good location
Stayed in July 2021
Reviewed: July 27, 2021
Irma
United States of AmericaThe room was a little dirty
Stayed in June 2021
Reviewed: July 19, 2021
Rhonda
United States of AmericaNo complaints
The room was very nice and clean. The kids enjoyed the pool and the breakfast. Will come again. In good location. Not far from magic springs
Stayed in July 2021
Reviewed: July 13, 2021
Novella
United States of AmericaWater being off staff didn't inform me of that toilet didn't work after that but me and my husband just worked around that
Everything else was good
Stayed in July 2021
Reviewed: July 13, 2021
Leonard
United States of AmericaThe money I paid compared to the value fellow coworkers paid at their hotels was very disheartening.
i could have went to a gas station for the same things that you served. I had to get a real breakfast at a restaurant fried eggs. etc....
Stayed in July 2021
Reviewed: July 12, 2021
Orta
United States of AmericaAt the first room we were given, our keys did not work, so I had to go down the stifling hot elevator to get them reset. The room smelled like an ashtray. I had to go back down and explain that I'm allergic to cigarettes. The second room was on 2nd floor. It was better. Lamp shade was filthy, but most everything else was clean. Our bed was comfortable. Our second night, we had been hiking all day. We returned to the hotel and there was NO WATER. Nobody bothered to phone our room. Our neighbors told us a pipe broke. I tried to phone the front desk to find out what was wrong and get towels, and our phone was broken. I called with my cell and no answer!! When water was finally on, it was filthy. I couldn't sleep or relax. We tried sleeping all dirty. Next morning we showered in cloudy water and did not drink anything. We dried ourselves on the leftover hand towels. We couldn't swim because the pool was constantly full of hyper teenagers. I feel that we over paid for the extremely poor service and aging facilities. The carpets in the halls are coming up! Our shower head was stuck up and to the far right, which is spraying against the shower wall instead of the person. The location is ok, but it's still a few miles from anything. The hotel parking situation is horrible after 6 PM. There's nothing pretty about the view. I thought this would be a much nicer property with it being Radisson. We were extremely disappointed. The outside of hotel looks all renovated, but the inside looks old and smells old.
The A/C kept the room nice and COLD. The mini fridge works great. Ice machines are conveniently located.
Stayed in July 2021
Reviewed: July 12, 2021
Patricia
United States of AmericaThe continental breakfast left a lot to be desired. It could have been better for such a nice hotel. My room had a musty smell. I bought Febreze air freshener to try and get rid of the musty smell.
Located in a nice area. Restaurants, shopping, etc close by.
Stayed in July 2021
Reviewed: July 5, 2021
Stolsworth
United States of AmericaMattress needs replaced. No breakfast except something cheap in package fresh rolls would be nice. Hot tub water was cold & pool and hot tub weren't real clean.Hall had odor.
Good shower.
Stayed in July 2021
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