2359 South Grove Avenue, Ontario, CA 91761, United States of America
#36 of 39 hotels in Ontario
Guests' ChoiceBased on 324 hotel reviews
4.8Cleanliness
5.6
Comfort
5.6
Location
6.1
Facilities
5.2
Staff
6.9
Value for money
5.6
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Ferguson
United States of Americawould be nicer of a better section of food for breakfast other than cereal more fruit and maybe a warmer with scrambled eggs with sausage links bread/muffins or yogurt, juice or milk offered.
location was office past the office
Stayed in March 2024
Reviewed: March 30, 2024
Ferguson
United States of AmericaThe coffee pot did not work in the bedroom and my beds were broken outside appearance of the hotel could be freshen up with paint and the pool and hot tub need to be clean
Could’ve had better selection for breakfast in the mountains. Scenery from the balcony was so awesome. the room was clean the sheets were the bedding was excellent pillows were comfy. The rooms were excellent. The microwave and the refrigerator worked TV worked. Everything was clean in the room and including the bathtub in the toilets were clean couldn’t ask for a room except for the bed.
Stayed in March 2024
Reviewed: March 22, 2024
Mccraw
United States of AmericaRoaches
Stayed in February 2024
Reviewed: March 2, 2024
Nichole
United States of AmericaThere was a lot of noise made in the middle of the night that kept me up. Plus the morning staff seemed a bit racist.
It was close to fast food restaurants
Stayed in February 2024
Reviewed: January 1, 2024
Eric
United States of AmericaI didn’t like the fact that when my girlfriend tried to check out that the front desk clerk was asleep at the counter with the door locked, right in front of the window and I had to call the property to check out
The room was nice and clean and quiet
Stayed in January 2024
Reviewed: November 8, 2023
Yolanda
United States of AmericaDidn't like that the door was so hard to close and open. Place looked like they haven't upgraded anything in a long time.
It was conveniently close to the house we were getting together at.
Stayed in September 2023
Reviewed: October 20, 2023
Lance
United States of AmericaJacuzzi was nice
Stayed in September 2023
Reviewed: September 30, 2023
Hector
United States of AmericaI didn't like the fact that too many bad looking people around the building and outside the rooms, criminal looking people
Stayed in September 2023
Reviewed: September 17, 2023
Barri
United States of AmericaLocation
Really dirty. Blood stain on pillow case. Used flat sheets as fitted or did us a fitted just a mattress over
Stayed in September 2023
Reviewed: August 20, 2023
Donald
United States of AmericaRoom was a little dirty. Local homeless are a little sketchy.
Location was convenient for what I needed. Restaurants were within walking distance.
Stayed in August 2023
Reviewed: May 27, 2023
Christina
United States of AmericaWhile it seemed clean and smelled heavily of cleaning supplies, the room smelled of smoke even through it was a non smoking room and we found a dead roach under the head of the bed. The cleaning supplies also irritated my lungs. I could not tell if it was the smoke smell or cleaning products , but I am asthmatic and I could not stop weezing. There was also a disturbed transient sleeping outside close in a corridor that was making load noises and scared my kids. We had to walk around the front to avoid them when we went to get food at night and didn't feel safe.
The jacuzzi in the suite was very nice. The room was spacious. There were many places to eat near by.
Stayed in May 2023
Reviewed: May 4, 2023
Steve
United States of AmericaHot water for shower. No blankets on bed. Noise from upstairs room kept me up in the 1st night
In room Jacuzzi.was nice,but did not function well. As only half of the jets did not work.
Stayed in May 2023
Reviewed: April 12, 2023
Roman
United States of AmericaThey false advertising saying the have spa rooms when all actuality the Jacuzzi is and he act like he still want to give ne a room even though it's already paid for
Stayed in April 2023
Reviewed: April 10, 2023
Eboni
United States of Americathere were roaches like a lot. there were old used towels on top of the closet area there was no hot water in the shower
The room looked nice when you first walk in then as you walk through there are s as lot of things that need to be fixed
Stayed in April 2023
Reviewed: March 5, 2023
Nate
United States of Americaplace had stains on sheets. hole in bathroom door and had a smell.
the staff
Stayed in March 2023
Reviewed: March 5, 2023
Nyjsha
United States of Americai didn’t like how outdated the room was.
Stayed in March 2023
Reviewed: March 4, 2023
Damien
United States of Americafacility under construction/renovation and noise all night. the doors to the rooms open out and are warped and hard to close and Ill fitted at least a half inch gap on the bottom allowing freezing cold air to blow in and for a stranger or other Dangers to tell exactly what you are doing or even where you are in your room. a lot of random people living in broken cars it seems in the parking. did not feel safe AT ALL!… when I first got into my room there was what almost assuredly seemed fresh urine un-flushed in the toilet… HORRIBLE!
close to amenities. close to freeways.
Stayed in March 2023
Reviewed: February 9, 2023
Jeremy
United States of Americaroach got in my room when I returned had an upstairs room my first time tv was small and missing channels no cable
Stayed in January 2023
Reviewed: October 27, 2022
Norma
United States of AmericaAgain, I want to mention the staff was great. Very friendly and willing to help. The room did not match the pictures at all. Although the sheets were clean the walls just looked dirty and had writing. The restroom had some mold and although it was a non-smoking room the room had a lingering stench of cigarettes.
The staff was great, very friendly and helpful.
Stayed in October 2022
Reviewed: October 5, 2022
Paulina
PolandPhotos were taken ages ago. Unfortunately the room was like hovel, the pool was dirty and there was no breakfast. The worst were animal hairs in the linens. We found another Inn.
Staff was the best. They give the money back after we show the animal hairs in the bed.
Stayed in August 2022
Reviewed: September 23, 2022
Jennifer
United States of AmericaWe got a hot tub room and floors was dirty in all corners of the room I had to get my own cleaning products to reclean hot tub u could see a ring around tub and black strands of hair all over cabinet piece at bottom of hot tub was hanging on my a nail cigarette burns on tub and counters and spider and roaches also the numerous homeless and drug addicts that they allow to hang out in parking lot with their dogs everywhere running up on u about to bite and the abandoned destroyed vehicles there also. Don't see my husband and I using them again to say the least.
Like the price and pet friendly policy and stores to shop and food places very close
Stayed in September 2022
Reviewed: September 13, 2022
Thalia
United States of Americathey have beg bugs I got bite literally 3 times smdh
nothing at all
Stayed in September 2022
Reviewed: September 9, 2022
Charles
United States of Americathere was a huge dead roach 🪳 on the floor
clean
Stayed in September 2022
Reviewed: August 18, 2022
Adam
United States of Americaoutside Appearance of hotel, difficult parking and people sitting on stairs
Nice showers Large room quick check out
Stayed in August 2022
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