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  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5304 Highway 29 South, Alexandria, 56308, United States of America

#7 of 7 hotels in Alexandria

Guests' Choice

Review Score

Based on 217 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.4

  • Location

    7.6

  • Facilities

    5.7

  • Staff

    7.3

  • Value for money

    5.8

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    4.0
    Should have been better.
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Taking a shower with 4-5" of water in the tub.

    Breakfasts were good.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was a sour smell in the room, like sour milk

    Breakfast was good

    Stayed in May 2024

  • Reviewed: April 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom not clean, tub would not drain

    Easy access of freeway

    Stayed in April 2024

  • Reviewed: March 12, 2024

    5.0
    Fair
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    toilet over flowed mold on the shower curtain

    Stayed in March 2024

  • Reviewed: January 8, 2024

    5.0
    Wouldn't recommend
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn't clean, flooring is unfinished and dirty, no caulking around floor and tub, mold in the cracks. Bedding is old and worn/lumpy

    Nothing

    Stayed in January 2024

  • Reviewed: December 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool

    Good Price

    Stayed in December 2023

  • Reviewed: October 18, 2023

    4.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub and Sauna were not working. All the furniture was chipped, made it feel rundown. Bathroom door would not close and was on upsidedown.

    Staff was friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was dirty and the hot tub someone threw up in it and we told the night front staff and they did nothing

    Dan at the front desk was so wonderful and amazing he was able to get us a early check on to get ready for a wedding we had to attend

    Stayed in October 2023

  • Reviewed: September 25, 2023

    5.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were not told that the pool was not in service at time o booking or at time of check in. My teenagers literally came with to go to pool, so they ran to get suits on and finding a big "pool is closed" sign was disappointing. I asked about potential reimbursement as it was not cheap to stay and 100% would not have booked there if we were aware of pool situation. In addition to the closed pool, we were greatly disapointed by the "breakfast." Dry cereal, white bread slices, scrambled eggs, sausage links and juice about sums it up. There were no items in fridge at all so no milk for cereal, toaster was not working well and there was butter but only a few packs of jelly. The coffee maker was out of order and the waffle mix was separating when it came out of dispenser. One of my sons tried to make a waffle but the syrup dispenser was empty too. This was 45 minutes before end of "breakfast service time" and no one could be found to ask for anything to be refilled (no one was at desk or checking on the breakfast area).

    The location was good and it was clean.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    6.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast options were very poor

    Location

    Stayed in September 2023

  • Reviewed: August 23, 2023

    4.0
    almost 3 hundred dollars for 2 nites. that's all the money i made that weekend, Never again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    a/c very noisy shower would not shut off completely

    getting home to a good nites sleep

    Stayed in August 2023

  • Reviewed: August 21, 2023

    6.0
    Glad they accept dogs. Breakfast wasn’t great. Ran out of eggs, not many choices.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have been a bit cleaner, wasn’t terrible.

    Easy to take care of my dog there. We had two beds that were comfortable.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    First night tried to put us in a room already occupied. Also TV never eorked both days and we informed the staff!

    Stayed in July 2023

  • Reviewed: June 24, 2023

    5.0
    Change survey to not require dverything
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price should have been half of what we paid.

    Location was close to trap shooting fields

    Stayed in June 2023

  • Reviewed: June 21, 2023

    5.0
    Good for trap tournament, but needs updating bad
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tub barely drained, the hair dryer was falling off the wall

    Location and breakfast was good

    Stayed in June 2023

  • Reviewed: June 19, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    dirty sheets/bedding and unlit parking lot in back.

    Location and pet friendly.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    6.0
    Good location, okay stay for the price.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom in room was a little dirty. Like someone had just been working in it

    The location was great. Good beds.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    5.0
    Okay, but need to clean better.
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    They don't try real hard to clean the rooms.

    It has everything a good hotel has.

    Stayed in March 2023

  • Reviewed: January 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I needed a receipt to get free skiing for the day at Andes Tower Hills but they couldn't give me one, they were convinced I had to pay through this app but the app stated I had to pay there. Better communication would between the Comfort Inn and Booking would have been good. They eventually got it sorted out but not until 4pm so they cost me a day of skiing... If you need a receipt at checkout, don't use Booking just call the hotel directly.

    The staff and the pool.

    Stayed in January 2023

  • Reviewed: October 24, 2022

    4.0
    Drove 6 hours to swim. Our night with family was ruined. Went to bed early
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Paid over $140 per room for my family to stay with a pool & swim. Freezing cold pool &hot tub. I asked about the hot tub upon check in and could have been told up front noting worked. $140 is too much to pay for just a room and no pool. I would like a discount. I specifically chose this hotel for the pool and paid extra.

    Beds were comfortable & rooms were nice

    Stayed in October 2022

  • Reviewed: October 2, 2022

    5.0
    overnight stay on a road-trip
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we didn’t have shampoo, bath mat or wash cloths in the bathroom and box of facial tissue was empty

    easy off and on the highway and gas station nearby

    Stayed in September 2022

  • Reviewed: September 30, 2022

    5.0
    Nice staff. Dirty rooms.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not very clean as there was a significant amount of hair in the shower, on the bath mat and in and around the sink. One of the two bath towels had a large threadbare spot and a large stain. There was also hair in both beds.

    Staff was incredibly friendly and accommodating.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    5.0
    bad
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    dirty wash cloth in room. breakfast was not put together at all. in general they didn’t seem to care & made us feel we were bothering them

    location

    Stayed in September 2022

  • Reviewed: August 28, 2022

    4.0
    would not stay here again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    linens and towels smelled like smoke, ran out of food both mornings for complimentary breakfast, no towels in room, crabby staff!

    nice pool area

    Stayed in August 2022

Showing 1 - 25

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