22 Westgate Parkway, Asheville, NC 28806, United States of America
#26 of 74 hotels in Asheville
Guests' ChoiceBased on 2440 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.5
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Suzanne
United States of AmericaThe location was not close to the center of town. The hotel ran a shuttle but it stopped at 9pm.
Room was clean and a comfortable bed. Breakfast was pretty standard , but did have variations for the 2 days.
Stayed in May 2024
Reviewed: May 5, 2024
Barbara
United States of AmericaNothing outstanding. Wished the exercise room had sanitary cleaning spray for the equipment. I would have gladly wiped down after use.
Location was ideal for us. Liked the setting with multiple restaurants and healthy grocery in same plaza. Staff very warm and personable.
Stayed in May 2024
Reviewed: May 4, 2024
Alison
United States of AmericaLoved the shuttle!
Stayed in May 2024
Reviewed: May 3, 2024
Charles
United States of AmericaAll good
New and very clean
Stayed in April 2024
Reviewed: May 3, 2024
Anthony
United States of AmericaNO signage to hotel at all. Directions very bad and place was hard to find. Lack of anything nearby also.
Room breakfast and value were all fine and shuttle to from downtown is a definite plus.
Stayed in May 2024
Reviewed: May 2, 2024
G
United States of AmericaShuttle service was a plus, but description said “downtown” however the front desk was reluctant to deviate from a set of predetermined drop off points, even though my destination was 3-4 blocks away and no one else using the shuttle. Person at desk, difficult to understand (language/accent).
Breakfast was great.
Stayed in April 2024
Reviewed: April 29, 2024
Roberta
United States of AmericaRoom was nice and clean and roomy!
Stayed in February 2024
Reviewed: April 29, 2024
Richard
United States of AmericaThe shuttle to dowtown was convenient. We took advantage of that daily. The pool was nice and quiet. The outdoor patio with firepit was relaxing. Bed and pillows were comfortable. The morning breakfast was wonderful, lots of choices.
Stayed in April 2024
Reviewed: April 28, 2024
Chick
United States of AmericaIt was convienent to downtown pool great breakfast
Stayed in April 2024
Reviewed: April 26, 2024
Alexander
United States of AmericaCheck in was at 3. We got to the hotel a bit earlier than expected (1:30pm) we called and the lady said rooms wouldn’t be ready til 2:15 today. So we drove around a bit more and came back and she said rooms wouldn’t be ready til closer til 2:30-3 today. She never asked for our name or reservation. I just found it hard to believe not one room was ready.
Convenient location!
Stayed in April 2024
Reviewed: April 25, 2024
Bonnie
United States of AmericaThe dinning area could have had a bit more seating but we all squeezed in to eat. The room could have had an extra blanket as one of us gets chilly but we never asked for one either. I can't think of anything negative about our stay here.
the room was very clean with a comfortable king bed. Breakfast was wonderful with both hot and cold choices. We were very happy with the free shuttle service to the downtown area for shopping and dinner out. The staff were all wonderful and very helpful when we had questions about the area.
Stayed in April 2024
Reviewed: April 23, 2024
Shirley
United States of AmericaThe place just needs a refresh. Furniture and carpeting are looking worn. Bedding, especially pillows need a redo
Location location location.
Stayed in April 2024
Reviewed: April 23, 2024
Carmela
United States of AmericaWe felt that we were bothering them when asked for the fire pit to be turned on, asked for a plate to microwave food in the room microwave (they only have styrofoam which is not good for the microwave or environment) and asked for a wine opener which they did not have!
Location was good. Breakfast was ok. Staff was good too. Although we felt that we were bothering them when asked for the fire pit to be turned on, asked for a plate to microwave food in the room microwave (they only have styrofoam which is not good for the microwave or environment) and asked for a wine opener which they did not have!
Stayed in April 2024
Reviewed: April 23, 2024
Maryann
United States of AmericaCouldn’t walk to downtown or rad, but at least provided a shuttle!
Nice room, comfy bed, decent breakfast, and nice shuttle to downtown or river arts district.
Stayed in April 2024
Reviewed: April 22, 2024
Robin
United States of AmericaBreakfast was out a little longer which was awesome. The cleaning staff was wonderful and very helpful. The front desk was professional and welcoming. We also loved that it is dog friendly.
Stayed in April 2024
Reviewed: April 20, 2024
Daughtry
United States of AmericaNothing
Very clean, great location, rooms were well stocked, easy check in and check out, great variety of food for breakfast- fresh and yummy!
Stayed in April 2024
Reviewed: April 20, 2024
Theresa
United States of AmericaThe staff were all very friendly and helpful!
Stayed in April 2024
Reviewed: April 20, 2024
Daryl
United States of AmericaCoffee could have been stronger please.
Stayed in April 2024
Reviewed: April 16, 2024
Linda
CanadaNot in downtown area but price reflected this. Also tricky to get to bike and running paths …possible but required going down fairly steep roads. Running path along river was great. Food trucks near the arts area also great
Nice clean property. Only 8 years old . Free shuttle which we used a few times each day…shuttle ended at 9 pm. Less than 10 minute shuttle ride to downtown. Loved the use of real dishes at breakfast…better for the environment than standard styrofoam found at most hotels. Breakfast better than average…bananas, apples and oranges available as well as the usual options Free cookies in afternoon Oh…lots of dogs too! Didn’t realize this when booking but very nice to see they welcomed dogs.
Stayed in April 2024
Reviewed: April 15, 2024
Amy
United States of AmericaWater temp and pressure in the shower.
The breakfast was nice. Beds were very comfortable
Stayed in April 2024
Reviewed: April 15, 2024
Cansas
United States of AmericaClean, well lit parking area, free shuttle, breakfast, the indoor pool was very clean and warm although seemed like a little too much chlorine the children loved the swim. Our room had great heat and air conditioning quiet! Beds were comfortable and plenty of towels and extra pillows! Will be back to stay if ever in the area again.
Stayed in April 2024
Reviewed: April 14, 2024
Joe
United States of AmericaGood breakfast
Stayed in April 2024
Reviewed: April 13, 2024
Shelley
United States of AmericaComparable to other hotels. It was fine for us.
Stayed in April 2024
Reviewed: April 13, 2024
Todd
United States of AmericaLocation, friendliness of the staff, cleanliness.
Stayed in April 2024
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