220 East Exchange Boulevard, Columbia, SC 29209, United States of America
#59 of 108 hotels in Columbia
Guests' ChoiceBased on 796 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.2
Facilities
7.6
Staff
8.6
Value for money
7.8
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Richard
United States of AmericaA lot of the furniture is old and sofa and chairs had a lot of stains
The staff was really nice and very good.
Stayed in May 2024
Reviewed: May 17, 2024
Mark
United States of AmericaThe worst part of this experience was trying to find the driveway into the hotel property.
This is a reliable brand, usually comfortable and clean. No surprises!
Stayed in April 2024
Reviewed: May 10, 2024
William
Hong KongWe arranged a 4 a.m. arrival.. I called from on the road at 3;45 a.m. and advised we would be 45-50 minutes late. The person said "I have to make my report at 5 am and if you are not here I will have to report you as a no-show." This was a little disconcerting, as we are older (71) and did not want to speed to get there, but it sounded like we would lose our room. Someone needs some phone training... BTW, we are no longer living in Hong Kong, but now Kentucky...
Daytime staff member LaTrell(?) is fantastic! Helped with initial booking by phone and more when we arrived...
Stayed in May 2024
Reviewed: April 21, 2024
Lisa
United States of AmericaThe room could use an update
The staff was great, and breakfast was good. Room could have used an 6 the bed was very com
Stayed in April 2024
Reviewed: April 9, 2024
Naimah
United States of AmericaThe room was a little dated. However I'm sorry to say the bed was sketchy. It was like sleeping in the bed nobody uses at your grandma's house. I couldn't wait to get home to my own mattress. Also the pool water was a little more than cloudy. I think maybe the chemistry was off a little.
The staff was exceptional! From the clerk that checked us in, to the friendly cleaning ladies! There was the sweetest older lady working the breakfast buffet and even the owner greeted us with smiles and greetings! The staff here was amazing!
Stayed in April 2024
Reviewed: April 5, 2024
Antoine
CanadaThe room needed some repair work Mostly cosmetic, but it was off-putting to see openings in the closet wall and an ill fitted toilet bowl
The room was large, and the bed was comfortable
Stayed in March 2024
Reviewed: March 25, 2024
Jamie
United States of AmericaThe house wait to check in. The hot tub was dirty. The pool could’ve used some cleaner.
Breakfast was great. The lady cooking and filling things was very nice.
Stayed in March 2024
Reviewed: March 25, 2024
Joy
United States of AmericaThe hotel is very outdated. The furniture as well as the structure.
A hot tub was opened and available.
Stayed in March 2024
Reviewed: March 22, 2024
Donna
United States of AmericaCould have been a little cleaner.
The bed was comfortable and the temperature was good. No issues with noise. Slept well.
Stayed in February 2024
Reviewed: March 18, 2024
Denise
United States of AmericaI think the housekeepers can do better find red weave on the bathroom floor and chips in the couch bed
The pool and breakfast was great
Stayed in March 2024
Reviewed: February 23, 2024
Dayamara
United States of AmericaOne of the front desk staff was very rude
The hot tub
Stayed in February 2024
Reviewed: February 20, 2024
Synovia
United States of AmericaPillows are extremely soft. Bathroom mirror still had valentines day message on it.
Stayed in February 2024
Reviewed: February 12, 2024
Robert
United States of AmericaNot enough help, evening front desk person was not very friendly.
Good price, good location. Average property
Stayed in February 2024
Reviewed: February 10, 2024
Susan
United States of AmericaThe guy that was on the front desk at night was rude and watched me at the door attempting to get in the front door and wouldn’t even open it when my key card wouldn’t work.
The assistant manager was amazing in helping with anything needed during our stay.
Stayed in February 2024
Reviewed: February 8, 2024
Allesha
United States of AmericaPool Jacuzzi free breakfast
Stayed in February 2024
Reviewed: January 5, 2024
Mcneal
United States of AmericaThe property is a little older and needs a few building upgrades
Staff was very friendly and professional
Stayed in January 2024
Reviewed: January 4, 2024
Christine
United States of AmericaNot very quiet. Could just have been our room on 1st floor. We had an adjoining room and could hear our neighbors quite well next door. Also heard lots of footsteps over us on upper floor and noise in hallway. We weren’t “bothered”, just watching movies and tuning it out. I’m a sound sleeper and it stopped early enough that we could sleep, so it was no issue. But it could be an issue for someone else.
Excellent value for the price. Comfortable beds, nice clean rooms(just need a little updating), internet worked well. Good coffee and my son liked the breakfast. Pool looked good but we didn’t get to use it this time (passing through on road trip) Friendly and helpful staff
Stayed in January 2024
Reviewed: December 25, 2023
Bruce
United States of AmericaMy card seems to be charged 3x
Stayed in December 2023
Reviewed: December 21, 2023
Sierra
United States of AmericaThe long wait to check in
Quiet mellow hotel
Stayed in December 2023
Reviewed: December 20, 2023
Xiaohong
United States of AmericaStaff.
Stayed in December 2023
Reviewed: December 9, 2023
Jackson
United States of AmericaThe breakfast was basically non existent.
It was clean and the staff was very friendly and helpful.
Stayed in December 2023
Reviewed: November 21, 2023
Lorrie
United States of AmericaClose to interstate nice breakfast
Stayed in November 2023
Reviewed: November 20, 2023
Velasquez
United States of AmericaI liked it , everyone was okay the room the staff the environment .
Definitely the breakfast , they had a pancake machine !
Stayed in November 2023
Reviewed: November 16, 2023
Brian
United States of AmericaSame as above
We didn’t like it much as we parked in the back parking area as our room was facing back there. There were no lights- it was dark…
Stayed in November 2023
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